4 years ago
Don't let the beautiful decor and pricey cost fool...
Don't let the beautiful decor and pricey cost fool you. My 90-year-old father was here for six months after breaking a hip, and there were many problems. The aides and nurses treated him well, but when he asked for things he frequently didn't get them. The dining experience was truly awful - he was ignored for long periods, the food was cold, he didn't get what he asked for, you name it. It was so bad he finally started avoiding it and we, his children brought him food to eat in his room. The laundry was always screwing up his clothing even though each item was meticulously marked with his name and room number. His wallet was stolen from his room when his sheets were being changed. Discussions with administration fell on deaf ears. Worst of all, when he passed away in his room, there was absolutely no contact from The Meadows whatsoever after his death - no acknowledgement, not a card, not even a form letter - just a bill. Callous, incompetent and insensitive. Go elsewhere.