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Thank you for the opportunity provide insights into the work environment at the Bureau of Medical Services of the State Department, which has become toxic for employees and incredibly inefficient because of the lack of competent leadership. Allow me to elaborate.
Mr. Andrew Lloyd became the chief of the budget division of MED/EX last January. He had no prior experience of finance/accounting/budgeting. In his previous position he was working with contracts. Since he became budget division chief, he has been firing contractors every single month without cause, without strategic vision, without an eye on how the work of the bureau actually gets done. One of the contractors that was fired had worked there for 15 years and had deepest expertise in working with our system. Mr. Lloyd s lack of prior experience with budgeting is putting every effort in jeopardy. His is assisted by Mr. Jeff Woods (a former attorney), who also has no previous experience with budgeting and financial management. He also brought Michelle Washington, his former colleague in the management team.
In addition, Andrew Lloyd and Jeff Wood kept tasking us with things clearly outside of our jobs without sufficient direction about what they wanted us to do. We were told to figure it out on just about everything and they used to say go to Google or YouTube for answers . It was a recipe for disaster and failure, and that s exactly what s happening in that agency.
Together, they have made the work environment one that is impossible for employees to succeed in their jobs, to understand the bigger vision for the bureau and to provide competent service. Their lack of knowledge of the subjects and their management styles have created a very toxic work environment. Public agencies should never be operating at that level of ineptitude. It s a disaster, with no clear direction for success.
This situation has been particularly tough for contractors. In this pandemic when it s not easy to get a job, to turn away contractors who have no access to unemployment insurance, health benefits or other resources, is playing with the welfare of employees who have families many of whom have served in government for decades. In addition, in this system contractor s words don t count at all and we have no legal recourse of action. There is little a contracting company can do to save the contractor s job or intervene when managers take such a drastic approach.
In my role, I didn t have any issues with the technical aspects of my job. Contractors were annoyed by a very subjective system put in place by Mr. Lloyd but like any job, we suffered through it for a while. But contractors are human being and must be treated fairly with dignity and respect. The State Department leadership and the elected official need to know about the way that contractors are treated and the unreliable way our jobs are handled by this administration.
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