The Kenilworth Hotel, Kolkata

The Kenilworth Hotel, Kolkata Review

Reviews 1534
4.4
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A
3 years ago

Courteous staff.

Courteous staff.
Old world charm.
Strategically located.
Fast elevators.
Efficient parking attendants.
Good dining.

K
3 years ago

Very on professional car parking staff. I had been...

Very on professional car parking staff. I had been to this hotel for having Lunch and I was there for almost 2 hours (1pm to 3 pm).The car parking staff had parked my car in start mode. The engine was on for 2 hours. Really pathetic.

S
3 years ago

good

D
3 years ago

Good

R
3 years ago

Nice place to stay ...

Nice place to stay ...
Lots of eating options at nearby locations too if you want try Street Foods of Kolkata

s
3 years ago

Good

n
3 years ago

It always has been a great hotel. Long back, I fel...

It always has been a great hotel. Long back, I felt very comfortable there and was a regular. The place felt cosy , managed by efficient team. They often gifted fresh baked bread which smelled and tasted heavenly. Now the place appears more of an business hotel with business like attitude. It's good value for money with some upmarket status.
Recently I was attending a meeting there and felt like a drink. I entered my old joint but something told my mind to step back. The sixth sense syndrome.
Will try the place again , someday

S
3 years ago

Dull

M
3 years ago

Pathetic and I have been following up for more tha...

Pathetic and I have been following up for more than 2 weeks for a refund with no response. This is something I am going through after staying in the hotel for a week with 2 rooms. If a loyal customer faces this kind of response, I am not sure what do they mean by customer service!!! If they claim to be a 4 star hotel, they should behave like one of those. No one wants to go through such experience after spending quite a lot of money.
I will not recommended Kenilworth to anyone ever.

S
3 years ago

Had a bad experience there wherein the hotel staff...

Had a bad experience there wherein the hotel staff utilised my debit card for bill for my stay though they had instructions from my company for 'bill to company'. It has been almost a month that I have been following up with them for a refund..
Bad handliing of guests issues..though they have admitted their mistake over mail, they are not refunding the amount wrongly charged to me..

s
3 years ago

Nice

The Kenilworth Hotel, Kolkata

The Kenilworth Hotel, Kolkata

4.4