The Fort Wayne Hilton at the Convention Center

The Fort Wayne Hilton at the Convention Center Reviews

Reviews 867
4.3
Contact us
Reviews 867 Page 8 of 9
Filters:
Rating
Language
Sort:
Most recent

Great people and awesome attitudes with these folk...

Great people and awesome attitudes with these folks. After what this community and the Hilton has been through it is nice to see they are staying so positive. May God bless them and the people who work there.

Good

Nice room, with lots of amenities--safe, fridge, m...

Nice room, with lots of amenities--safe, fridge, microwave. Pool is warm but small, and it's open 5.30am to 11pm. No hot tub. Nice staff. Weird surcharges on room service. Great breakfast buffet. Convenient to Convention Center and Allen County Public Library. I'd stay here again in a heartbeat, especially now that I know that the no parking signs out front mean only no long-term parking. Hotel parking is across the street. Also a little weird, but okay.

Stayed here for the Tri-State Nutrition conference...

Stayed here for the Tri-State Nutrition conference. Had a lovely time. The room was clean, bed was comfortable and they didn't bat an eye at our request for an extra bed. As long as you park in their parking garage they will also validate your parking. Strong free Wi-Fi as well. I would stay here again.

Only bad experience was that the skywalk doors ent...

Only bad experience was that the skywalk doors entering the hotel from the garage couldn't be opened with my digital key card at night and I had to go back to the garage, go down the stairs and enter the lobby from the ground floor.

Rooms were clean and comfortable, staff was friend...

Rooms were clean and comfortable, staff was friendly and helpful. The fitness center was closed for renovation, and the pool is very small, but otherwise it's a great hotel in a convenient location.

Good

Nice clean hotel with well sized rooms and the exp...

Nice clean hotel with well sized rooms and the expected amenities. Location is excellent for work and play, conveniently located to the convention center and ball field. Plenty of restaurants and bars to keep your evenings lively. Staff is efficient and courteous. Even the free WiFi is above the norm. If you need toake a stop in Ft Wayne, don't hesitate to stay with the folks at the Hilton.

Whoever worked the front desk was absolutely terri...

Whoever worked the front desk was absolutely terrible. Apparently, they don't honor reservations. And if you ask them to run your card more than once, they call the police on you. Don't not go here under any circumstances. Absolutely terrible!!!

Good place to stay when you are in town, affordabl...

Good place to stay when you are in town, affordable and courteous atmosphere, hospitality is a must at this hotel,great experience overall,I highly recommend staying at the Hilton in Fort Wayne, Indiana if you're in town,great place for coventions, meeting and gathering with family and friends!!!

Good

Charged my card fraudulently. I didn't make the r...

Charged my card fraudulently. I didn't make the reservation and they refuse to credit back Priceline, so Priceline cannot refund me either. It was confirmed that nobody stayed in the hotel room, yet they charged me. I will never do business with this hotel. They have no respect for customers.

Very comfy high level pretty room with nice window...

Very comfy high level pretty room with nice window view but noise from 4 directions from Saturday 10am to Sunday 2am none stopping. Room keys kept having problems. Water is little small in the shower but no problem to me.

Nice

Great location. Very convenient to stay at Hilton ...

Great location. Very convenient to stay at Hilton when attending conference held at convention center. Beds are not as comfortable as usual but not horrible. Slightly bare walls, luckily not many loud guests during my stay.

Nice

Super gorgeous hotel. Lots going on and great loca...

Super gorgeous hotel. Lots going on and great location. As with most hotels like this, it is overpriced. But I guess that's what happens with a name and location like this! Haha Would only ever stay here if I had money or company was paying for it. Other options in the area provide the same type of things.

My boyfriend and I had a room here over the weeken...

My boyfriend and I had a room here over the weekend. His company Christmas dinner was at the Tincaps Stadium so we booked a room here. After we showered the faucet kept running no matter what we did. In the morning we went to make our coffees and one of the cups had hair and dirt in it when I went to fill the water. We were also bothered twice by housekeeping before noon. I was awake but my boyfriend was trying to rest. It was convenient but we will not be staying here again or possibly any Hilton for that matter.

The Hilton Fort Wayne is a nice hotel. I stayed th...

The Hilton Fort Wayne is a nice hotel. I stayed there twice and the amenities and rooms are exactly what you would expect. The guest rooms have comfortable beds and are clean. The lobby and elevators needs some updating but overall it's a very good hotel. It also has some of the more comfortable beds that I've slept in... But that's just me. I would recommend the Hilton Fort Wayne to anyone needing to stay in the area.

Be VERY wary...Stayed here 1 night for business, ...

Be VERY wary...Stayed here 1 night for business, paid for parking and parked where I was told--in the garage connected by pedestrian bridge, and within spitting distance from the doors. I went to my room for about 2 hours only to come back to my vehicle to find it had been burglarized and various pieces of electronic equipment stolen from the trunk. I reported this to management and immediately received the 'we are not responsible' reply from the desk clerk. Having a reasonable expectation of security in paying for parking, with no visible signs to the contrary, I made a scene and insisted on management intervention. I was swiftly handed off to their insurance company and promptly told I had no claim...no refund, only HHonors points as some token consolation--until I was out of town. Once out of Ft. Wayne, the attitude changed to belligerence and had to get corporate involved. Do yourself a favor and stay at the local Hampton Inn, where customer service is still alive and the staff actually cares about treating people properly.

Room was not maintained or cleaned well. Do not di...

Room was not maintained or cleaned well. Do not disturb sign had sticky stuff all over it as if it hadn't been replaced in years. Bathroom counters clearly weren't cleaned. Beds were messily "made" and one had a very noticeable black hair on it. Scuffs and tape all over the walls. I do not think anyone swept or mopped the bathroom floor as there are a few little black piles of hair. There was what looked like snot and a nose hair on one of the hand towels. Overall, room and bathroom does not look or feel clean. It doesn't help that this hotel was not my first choice, however I would expect more from a Hilton.

The Fort Wayne Hilton at the Convention Center

The Fort Wayne Hilton at the Convention Center

4.3