The dinerstein companies Review

My boyfriend and I had been looking at different apartments and the Vantage Med Center in houston was our last stop. We both walked in and there was a woman at the front desk (Victoria Speed) who looked up and continued her conversation on the phone. No one spoke to us at all. Which was kind of unpleasant. So we sat ourselves down and waited for about 10 minutes. I walk up to the young lady and ask if someone can attend to us and was ignored for the second time. It wasn t until the young man in the office came and assisted us. I usually don t do write ups or reviews but I grabbed her card on my way pass the desk. One of the worst first Impressions for an apartment of that caliber. The gentlemen was amazing nonetheless and I appreciated that. He had to make up for her poor welcoming.

I have had the pleasure of working for this company for almost three years now and been able to grow within my multifamily housing career with all they have to offer their employees. From the team morale, the dedication to their projects and work ethic along with the values they strive for all their staff, being a part of TDC, they truly exemplify what means to do what you love and love what you do at work! I am so happy to be part of something that brings value not only me, but the people we impact that choose to live at our properties and bring an experience, unlike any other. I have been in the industry for almost 10 years, and couldn't imagine working anywhere else. Not only do they make an amazing product, but they bring an extra level of service and dedication to their residents, their managers and to those who work with them to make amazing places to live and work!

Closing ALL apt pools on Mondays for cleaning? You should tell prospects BEFORE they lease! An email to tenants saying pool will be closed on Monday does not imply every Monday.. I will be looking forward to a clean pool/pool area on Tuesdays.

Great place to live! This place works hard to satisfy your every want. Come join the Dinerstein family, check out the other locations too.

As a child I was always encouraged to chase my dreams, now that I'm working for the Dinerstein Companies, it actually allows me to live them!
In all my professional years I've never experienced a culture like this. Where individuality and teamwork go hand in hand, expressing your creativity while collaborating with others to achieve amazing results is the norm and feeling appreciated is just the icing on the cake! I am so very honored and fortunate to have this opportunity and look forward to many, many years of growth and happiness!

Regarding the Vantage - Med Center property
18-month tenant

Upon move-out, we were billed for a carpet replacement at $382.25. Nothing about carpet replacement is outlined in the lease we signed, and we also made a pet deposit on move-in. When the manager Tommy Ku was notified about the pet deposit, he subtracted it from the charge but also added a "full repaint" charge of $184, effectively negating the deposit. Repainting fees on move-out are also never mentioned in the lease we signed. I have reached out to him and others multiple times regarding this and have yet to hear back.

There are also photos of people having sex in the pool up on the Google review page for the building. Standards have dropped to unbelievably low levels. When Kelly Jamieson was the manager of this property there were never issues.

I have been with The Dinerstein Company for about 8 months and in this short amount of time I have never felt more appreciated in my 7 years of being in this business. This company is all about sensible living, and the team you will work with is just like family. I love my job more than ever.

Working for The Dinerstein Companies has probably been the best decision of my life! It is a next level company with the highest standards for its employees and properties. Never have I felt more at home.

Literally do not live in any of their properties. This was my experience in Nashville TN

At first, the management seemed like they would do anything for us, but over time, management s respect for the tenants declined significantly.

A few of the benefits of this apartment include: gym in the building, easily accessible parking, good location, nice pool, and the maintenance and cleaning staff were extremely friendly and helpful.

The negatives about this apartment include: oven took forever to heat, washing machine broke a few times, our rent would gradually increase each month without explanation, amenities were closed due to Covid for 5+ months, and we were not provided any reimbursement (management said amenities were free , and that s why they wouldn t reimburse), when we were moving out (2-3 months early), because we bought a house, the first management told us we would be able to break our lease early with no penalty, but the new management refused to honor that commitment. The new management talked to the old management, and he (old management) denied his initial commitment, as well. We were told by one staff member that we would get our pet deposit back when we left and were denied that, as well. They did say we would get the deposit back when our subleaser moved out instead. The new management had said originally that she would take care of us and not to worry about moving out early, but after talking to the old management, she went back on her word and said we would have to pay out the rest of our lease for moving out early. To avoid paying the rest of our lease, we found a subleaser, but the remainder of our lease amount was already applied to our account without speaking to us. We were able to get the charge reversed, however. Management used to host monthly free events and have since changed the catered events to be paid for by the tenants. Overall, this apartment suited our initial needs upon moving to Nashville, but if we had not bought our house, we would have definitely looked for another apartment due to the lack of good customer service.

Jimmie is amazing! Unfortunately, our management company at our building switched just as we arrived, but the Dinerstein Companies truly went above and beyond during our move, and even reconciled an issue when our new management company left it unresolved for months. As my point person at the company, Jimmie was always responsive, thoughtful and looking to help rare and coveted qualities in apartment living.