The City Paper Reviews

As a Marketing Director I've been on the receiving end of a million cold calls. The best one I ever got was from Rachael at City Paper. A dropped-off box of donuts and a business card led to a conversation, which led to another, which eventually led to a significant and mutually beneficial business relationship. City Paper has provided a turnkey solution to so many challenges we were facing as a business. They're not only easy to do business with, they're extremely customer-oriented, super helpful and a lot of fun to boot. I wish all our vendors were like City Paper.

Worst customer service!! Ordered garment bags and the last 50 are ripped going down the side. Nothing they can do. REALLYY!!!! I have sent more than 15 new companies, that I have mentored into using them. NO MORE!!!!!

We have used City Paper for years for our custom shopping bags, garment bags, and custom tissue paper. The experience has always been so positive that we now order promotional items, retail products, and even gift wrap and bags. Drew and Brad have always been upfront about pricing and lead times based on quantity and their vendors. On a reorder for our shopping bags, they came back and presented another option- a less expensive bag, but it would take longer to ship. They left the decision up to me- I so appreciate that level of customer service! I always appreciate Drew's input on items that he thinks are beneficial to our business. He has taken the time to get to know our clientele and makes solid recommendations. They also send the best Christmas packages of all our vendors

I ordered labels for my company. It was so nice to have a real person to talk to when designing my labels and ordering. My experience with City Paper was top shelf. Thank you for quality and quick delivery. Blue Ridge Artisan Chocolates

It is wonderful to work with City Paper. We have had nothing but great experiences working with them over the past 4 years. Our sales rep Drew, goes above and beyond for us.

Not just a vendor but a partner! GREAT Team Work!! Love working with the City Paper Team, great quality of work, always quick turn time and fresh ideas helping us think outside the box.

Great products and awesome prices. Quick production & delivery. 2 thumbs up. Highly recommend them for any promo items you need for your business.

Our law firm has been working with City Paper for a while now and the services is great. The account executive Nadav Raviv is awesome. The timeliness of receiving products and the free flow of ideas makes this company great to work with in regards to taking your promotional department to the next level!

City Paper Company does a great job at finding the right products for you and their customer service is the best around! You truly feel like part of the family when working with them. I highly recommend using City Paper Company for any of your promotional and marketing needs!

American Family Care has been working with City Paper since last summer and they are hands down the best in customer service! They are more than just a vendor...they are truly an extension of our marketing department. Special thanks to Nadav and Stephanie for making my job a whole lot easier!

Mayer's true partnership with City Paper has become essential to our operations. They offer digitally connected solutions that we couldn't find elsewhere!

City Paper is always on top of what I need! I never have to wait for a quote, and my amazing Account Manager Rachael is super responsive and easy to work with. I can trust City Paper with all my company's needs. Its rare to find a company like City Paper!

City Paper does an excellent job! Kara Richards is a fabulous addition to their team.

We love working with City Paper Company. Outstanding customer service. Using them for our retail packaging and promotional needs has been so nice. Their pricing and quality is always top-notch. I love that I can pick up the phone and speak with my rep, Drew, anytime. He makes things so easy for me!

I have been ordering items from City Paper Company for about 2-3 years and I have never been disappointed. Drew in sales is amazing and is always willing to help me pick the right items my company needs, even when we had a very tight deadline! We recently had a difficult order and they were able to get items for us to chose from, get them proofed, ordered, printed, and delivered to us all within a very tight timeframe. They do amazing work and everyone I've interacted with at the company has been pleasant to deal with. Don't waste your time with the big, cheap companies you see advertisements for! City Paper is where the great business & good prices are!