The Churchill Hotel Reviews

Stayed in the bunker. Really nice place and staff. Will return next time I'm in york.

Great, nice clean rooms, friendly staff comfortable good sleep

Thouroghly enjoyed my stay. Very central to town centre. Friendly staff

Great breakfast, room was a little cramped and bath / shower controls are a bit confusing. Parking is limited. Overall quite nice and good location.

Dined in the restaurant. Very stylish with attentive staff and warm ambience, but service was slow and food was OK but not out-standing or special.

Beautiful hotel. Great rooms and lovely staff. And in a great location.

This hotel is incredible, very stylish, beautiful in design and topped with very friendly staff.

If in York and want to stay close to the center of town but far away from too much commotion this was a charming find. About a 10-15 minute walk to the center and well equipped with a nice restaurant. Would recommend again.

Great place. Very well situated for an easy walk into town. Really good food and very friendly staff. Will definitely stay here again.

Lovely quirky hotel. Nice and clean. Friendly staff.

The hotel is located a short walk from the city centre and is in its own enclosed garden. The room we stayed in was spotlessly clean and very well furnished. The bar was nice and the restaurant is excellent. The food is amazing and very well priced. Staff are very friendly and knowledgeable. Can't wait to go back.

Staff were friendly and the hotel is close to attractions but the room was cramped and the decor is quite dark and sombre. It's very clean and comfortable though.

It was a lovely and clean with friendly staff. Made our few days in York brilliant.

When in York, you stay in style and cosy rooms with cooked breakfast Wishing you all safe lockdown and hopefully see you in Spring

Stayed for one night and recall liked the place. Our room was very hot, thankfully there was a desk fan to keep the temperature down. The room we were given was overlooking the bins which meant this generated sound when they were in use.

Disappointing anniversary stay. Husband upgraded to themed room. Stay was in 'bunker' room in basement with no window/natural light, dark decor & poor lighting. Felt almost claustrophobic. Might be an idea to run this by guests before allocating room or put more info on website. Also first night water problem at hotel became apparent when trying to shower. On reporting, staff already knew about problem & work was being done on fix. No warning to guests & poor when no hot running water after using the loo. I accept problems occur but it's how they are handled that makes a difference. Should have told guests when they knew of the problem & provided hand sanitizer or wipes in interim. "Sorry there's nothing we can do till fixed" doesn't quite cut it for me.

It would have been a nice customer service gesture after the water problem to maybe let off the car parking charges.

Lovely hotel, just like the photos. I stayed here with another couple and we chose the 'small double' rooms as we got a fairly good price for the rooms midweek. I would say the rooms are a good size, don't let the 'small' put you off. The bed was extremely comfortable, shower had good power. My only criticism is that the rooms were very warm but we just opened a window.
After a day of sightseeing in York (the hotel is less that a 10 minute walk away from the centre) we opted to eat in the hotel rather than walking back into town. The food was excellent and I am a little bit disappointed that I didn't leave room for dessert!
I would absolutely stay here again and recommend this hotel!

Would recommend a couple of days here - it s a nice place with friendly staff. Has a bit of the wow factor and very handy for York city centre.

Excellent 3 night stay. Great location, everything within walking distance and lovely, friendly staff. Will definitely return.

Great outdoor drinking and great pizzas brought to your table via the ordering app great fast service

Stayed in the bottom floor rooms, had a large room as standard withalargr bathroom and plenty of room in the room. The hotel was friendly, reception very nice and helpful and the parking was ideal for what we required. The hotel is fairly central, with a roughly 10 minute walk (if that!) to get to the Minster and the rest of the city and other walking routes were given to get to the railway museum as well as a number of other attractions. The hotel was very nice, though could maybe do with a thicker pillow for me personally. All in a ll a good hotel, would recommend for exploring York as a base for exploration!

An amazing weekend excellent service and an exceptional food. Highly recommended.

Great hotel. Wonderful food and drinks. Unique decor and all kept very clean!

Only tried the beer garden so far but it was very chilled out and covid 19 measures really well done, you feel safe and relaxed.lovely friendly staff who made you feel very welcome. Decor inside looks really nice. It looks like a great place to stay and it is a great location for access to central York .

Very luxurious hotel. Staff were very helpful & friendly. Food was delicious. Free parking. And just a short walk into York city centre. Enjoyed every minute of our stay. X

Lovely experience! Chilled out, Covid 19 measures excellent!

Quirky hotel in a good location. Well worth a visit.

Stayed one night only and did not use the bar or restaurant but impressed with this venue, the staff and location.

Excellent service,friendly staff,great breakfast my only negative was when I was sat in bath I could see under rim of toilet and it was filthfy!

My partner and I stayed here on a 2 night break in august. Although I liked the room in the lower basement,I feel that lighting is a problem.we were lucky it was in summer and quite bright outside,however the small window did not provide sufficient light for the room of its size,I feel maybe more spots could be added as 5 simply is not enough!we did enjoy our stay and the location is perfect for walking into town,as I have mobility issues but I feel we would not rebook because of the issues I raised

Stylish, but not worth the price. Amenities in the room are sorely lacking. On the plus side, short walk to city center, and the staff is very friendly.

Our room was a garden room ,
so it was quite noisy.

Lovely place, nice staff. Thanks for lending me the umbrella

Absolutely love this hotel & all the staff looking forward to our next visit. Thank you all for a fantastic weekend & Merry Christmas guy's

Awesome place loads of character and beautiful surroundings great food and service

Excellent service...Good setup for the covid thing...download an app and bingo 10 minutes later your drinks arrive...

Amazing hotel, the decor inside is outstanding as are the rooms and the food. Thoroughly recommend

Family bedroom beds are very narrow. My 5 year old rolled off his bed while sleeping! Otherwise, it was a good hotel.

Good service and prices. Scanned the baroda and ordered and paid via the app and the drinks brought to us.

Great stay here and very handily placed for the centre

We could not be happier with our stay at the Churchill Arms over Christmas. John and the team made us feel so welcomed and accommodated our last minute request to come and stay. In what has been a difficult year for all the staff at the Churchill Arms went out of their way to be thoughtful and ensure that everyone had a safe stay. The igloos were great fun, the Christmas dinner was delicious and the pizzas were fab! This place deserves more than 5 stars!

A gorgeous place to stay when visiting. We used to go past it when I was a student at York and it always looked lovely we were determined to visit, it does not disappoint :)

Good, tasty pizzas. Efficient staff. Booking system means sensible numbers!!! Great!!

Loved the food and wine here, and the garden, whether you are on the tables or in the igloos, is beautiful and they have gas burners to keep everyone warm, and blankets too! Will be back when it opens again! Thanks to the staff for a great night.

Nice hotel, very friendly good breakfast. Only niggle we had a room with a skylight which is slightly claustrophobic but don't be put off. Martin B

From start to finish our stay was nothing but perfect, every member of staff was so polite and friendly I would recommend anyone to stay here as the setting decor and atmosphere is perfect thank you

Quaint, romantic and moody. The shower with back massage facility made me cancel my booking for a massage in-town. It was purely Devine and relaxing! The hotel restaurant food was also very nice. Only feedback is could have had a noise-less beds as if your turning around in the middle of the night, it has quite a creekyness to it.

Wonderful room, pleasant attentive staff and absolutely fantastic food.

Due to Covid and a family death I needed to cancel/change my booking at the Churchill hotel, due to the above I had completely forgotten that this hadn t been cancelled until 8.50 the night before. I Immediately called the hotel to explain, More

It is a convenient location just a 10-minute walk to the famous cathedral, and the exterior has the taste of a historic residence. However, even during Easter holidays, twin rooms with skylights only and no windows on More

The Churchill is a beautiful hotel in York. Stayed for just one night on our journey, but certainly would stay again. The accommodations were very nice, clean rooms and very good restaurant. The staff at the Churchill were so kind and helpful! We got to check-in a little early, and the front desk helped us navigate the town to make the most of our stay. Great place, truly loved it.

Staff is nice. Equipment in the bathroom is new, clean and modern. Breakfast is good too.

Staff fabulous. Everything spotlessly clean. Lovely hotel we will definitely be returning to.

A lovely old hotel about 10 minutes away from the city centre and do great breakfasts

A very comfortable place to stay. The restaurant offers generous helpings of good, will cooked food. Very handy for the sights of York though we were only using the place as a stopover to somewhere else

Good standard, friendly staff and decent value and facilities. Lacks a gym or pool are my only criticisms.

Went for drinks, didn't have a booking but a lovely lady squeezed us in. Drinks were ordered from the app and came very quickly and staff were very helpful. Lovely vibe and chilled atmosphere.

The people at the front desk were very welcoming, the rooms were small, there was no air conditioning, but there were special features, the US Air Force office in the UK during the 2 wars!

Really pleased. Recently refurbished. Very enjoyable stay

Lovely, helpful staff, cool Churchill themed decor, good location.

Nice hotel and staff and food. Bar shut a bit early

Rent an igloo so so worth it, great vibe and the food is great and its heated a great 2 and 1/2 hrs, can't wait till lockdown is over to meet 4 other people in there

This hotel is probably the best in York.
Me and my girlfriend come here as a tradition yearly and never fails to amaze.
Excellent food
Amazing service

We stayed here during a two day break in York. I have stayed in many hotels in many countries and the welcome we received here has to be one of the best I have ever experienced. The gentleman who checked us us was just brilliant. Friendly, helpful and informative, he even took us personally to our room after taking the time to recommend a few places to add to our to see list as this was my first time in York.
We had an evening meal in the restaurant which was excellent and breakfast in the morning which was also just as good. (Completions the Chef s).

I will be going back to York again soon, and will be checking into the Churchill again.
Thank you all for making us so welcome.

Fabulous hotel good location
Staff very attentive and friendly
Wonderful food
Would recommend this hotel

What a lovely hotel second time we've stayed here. when we go to york again we will choose this hotel

We had an evening meal here on Saturday. The food was delicious and the staff were very friendly.

It's a nice place but looks a little tired... not quite as boutique as you'd expect... fine for a place to crash...

Room was really nice, bed unbelievably comfy but... We booked in the restaurant for 7:15 was stood waiting to be seated till 7:45 was gone 8 o'clock before a drink order was took, all in all 2hr from our arrival till we received our food and food was mediocre at best