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G
4 years ago

We are above middle age couple and we know how to ...

We are above middle age couple and we know how to value customer service when we receive it as it getting more rare these days. The least we can say is these guys who work at tech depot have ton of experience (we looked them up over 10 years in business) and it shows with their understanding their patience and flexibility. While It is not all about price like what most people care about these days, we got the best price possible on Two Samsung phones with all our data transferred. Love this store and we do truly recommend it. Service is awesome and Prices are great.

R
4 years ago

I just called to inquire if they could sell me a n...

I just called to inquire if they could sell me a new screen for my iPhone 5s. They told me it is $80.00 to have the screen replaced including installation. I asked if they would just sell me the screen, as I am a techie and can replace the screen myself. They advised me they would not sell me the part only, but would only sell it to me if they did the labour too.

FURTHERMORE I am the I.T. manager of a company with 21 iphones and 21 ipads in the field.

THIS COULD HAVE BEEN the start of a great repair relationship.. but NO !! ...

THAT FOLKS IS RIDICULOUS ... YOU CAN BE CERTAIN I WILL NEVER GRACE YOUR STORE WITH MY BUSINESS

H
4 years ago

Great service - knowledgeable people. Definitely w...

Great service - knowledgeable people. Definitely will go to them again if I need something. I had a hard drive failure, which was reported to me immediately, and offered to waive the typical hard drive replacement and include it as part of the diagnostic. Thanks tech depot!

S
4 years ago

I have been a customer of TechDepot for about 5 ye...

I have been a customer of TechDepot for about 5 years now, i have always had an enjoyable experience, the customer service is top notch and the guys can repair just about anything and trust me ive had more than a few accidents with my phones. If you are looking for quality products at a cant beat you price, then here is where you need to be. A good variety of products and a wide knowledge of the market with the we care attitude that most stores are lacking.

M
4 years ago

These guys are the worst they have no idea what th...

These guys are the worst they have no idea what they are doing. I went there to purchase a s10 screen protector and after they put it on my phone did not work. I asked for a refund they told me they were unable to do it because i paid debit.....

He told me to come back for a new one a week later and not even 2 days with this new screen protector it has peeled off. Please do not waste your time avoid this place at all costs

a
4 years ago

I had a long day trying to get my daughter a lapto...

I had a long day trying to get my daughter a laptop during this lock down from best buy and staples
I called Tech Depot and I got the simplicity and friendliness to help me choose over the phone
I walked in and chose one of the two options that I have decided on and it was a breeze
I know I got a good deal as well but the service and knowledge what impressed to make this review

K
4 years ago

My macbook air stopped working completely and it w...

My macbook air stopped working completely and it would not even turn on. I took it to Tech Depot and they were very professional during the entire process such as, calling me about the update of my computer, and also explaining different options I have to fix my computer and also best option to save money. A very reliable company and always available to chat on the phone. Thank you for fixing my computer!

J
4 years ago

These guys are Pros! Thank you for all your hard ...

These guys are Pros! Thank you for all your hard work today! Customer service is excellent and they have a great variety of equipment and service options. And they take trades! Great value, keep up the great work!

A
4 years ago

This place sucks period. I even told the staff the...

This place sucks period. I even told the staff their and the said "ye I know" which shows how bad their service is. Whatever you buy from them will only last less then a year and that whole years comes with struggling with that item. Goodluck if you choose to buy stuff their :)

B
4 years ago

My laptop turned off overnight and wouldn't turn b...

My laptop turned off overnight and wouldn't turn back on. Turns out the motherboard fried. I went to a lot of repair shops to get a price/time estimate and they were a bit high. Thought of visitng Ahmed from TechDepot since he sold me a flawlessly working iPhone for below market price and I remembered that they repair electronics too.
He gave me a very fair price and fixed the issue in only a couple weeks. He had to repair a couple other things on the laptop as well but kept the price fair as he promised. Also gave me a great warranty for it.
Overall very satisfied and definitely recommend them for anyone wanting to buy/repair electronics.

n
4 years ago

The prompt and fantastic repair service coupled wi...

The prompt and fantastic repair service coupled with Ahmad's candid nature are the reason I have been coming here for nearly a decade now. If you're in desperate need of repair/service look no further.

R
4 years ago

Tech Depot is awesome! I was dealing with the Mana...

Tech Depot is awesome! I was dealing with the Manager Ahmed. He helped me a great deal with the two pieces of hardware I bought. He wasn't pushy and very understanding. He explained to me the differences between devices and he helped meet me in the middle with the price so we were both happy. Thanks a lot bro. I'll be back!

n
4 years ago

Bought a brand new macbook air i7 today

Bought a brand new macbook air i7 today
Very glad with my purchase and the customer service i received.
I saved $ 200 from apple price but most importantly got all my question answered and felt very relaxed and welcomed
Thank you for my help and i recommend TECH DEPOT a good store in the heart of Woodbridge that has all of the computers and cellphone things
I also purchased few accessories for my iphone
Check them out
He is the best kid in the neighborhood ..when I first identified him he was very straightforward but after we got the Greek business, we all pay cash to get a good price and he did the best price he could and I was very happy .. I would like to thank him very much .. I visited him constantly ....

H
4 years ago

My dad goes here to buy stuff, but I'm leaving a 1...

My dad goes here to buy stuff, but I'm leaving a 1 star because they blatantly lie on advertisements. I have no idea why. I'm assuming it's to get people to come into the store?

Most recently there was an add on Kijiji from Tech Depot advertising iPhones (8, 8 Plus, X, etc.) for good prices. Even when I called to confirm they said those were the prices. But then in store they price is magically a $100 more than what was advertised or said on the phone.

Not sure why they think fake ads like that on Kijiji are an acceptable or ethical way of doing business. What a bummer.

S
4 years ago

Great service, great products and great prices. Y...

Great service, great products and great prices. You need phones , computers , or anything electronic this place is great. The employees are very informative and educate you on products. They also do repairs , I highly recommend this place.

R
4 years ago

Very nice place. Got my iPhone 7 from Tech Depot a...

Very nice place. Got my iPhone 7 from Tech Depot and i am super happy with the price we paid and the phone. We saved money and was happy with their service. Came back today with my mom and we purchased a macbook for a good deal that's why i am writing a review. Thanks :)

N
4 years ago

Please read all.......The manager at tech depot is...

Please read all.......The manager at tech depot is simply amazing; above and beyond. Got a S9 plus for a great price and all my info transferred from my broken phone . Thanks... (that's the comment the same manager wrote from my phone while doing the transfer) truth is that yes I got a phone at a good price but the manager was very tricky switching original pieces from the original box like headsets, power cable and the adapter for similar but no original pieces. I experienced a lot of problems later with the phone telling me to connect the original parts. I had to buy all the parts again...somewhere else of course. Be careful in this store.... he is too fast with his hands so you dont notice what is he doing.

P
4 years ago

Great tech place. lost all my data on my cellphone...

Great tech place. lost all my data on my cellphone. they helped me get all my pictures and data back and they transfered all my data to my new iphone. Thank u guys . Knowledgeable staff and very helpful.

D
4 years ago

The staff is wonderful, fixed my laptop today.

The staff is wonderful, fixed my laptop today.
Very happy :)
Great for repair & if you need to purchase any devices.
The manager is very kind and knowledgeable.
I d definitely come back for anything I need regarding repairs or to buy any computer or cellphone

h
4 years ago

Great store to shop and for service

Great store to shop and for service
Got an awesome price on an iPhone 11 pro and the guys there helped me with my backup and fixed my iCloud backup
Came after 2 days and purchased a macbook pro for my kid.
Like the saving and love the service of Tech Depot

T
4 years ago

I was very pleased with the service. The Tech Depo...

I was very pleased with the service. The Tech Depot employees were upfront, honest and provided me with the right guidance when I purchased my new mobile phone. I initially had some issues with my network carrier and after several hours on the phone with my network carrier, they could not resolve the issue. Luckily, when I returned back to Tech Depot, the employees were super responsive and resolved the issue for me promptly. I highly recommend Tech Depot Woodbridge. It is comforting to have a place where I can get support, as opposed to always using a remote agent and its always great to support your local business.

L
4 years ago

Amazing customer service!

Amazing customer service!
Good quality products at a great price!
Very happy customer today!
Coming back soon!

S
4 years ago

I bought a brand new apple watch.

I bought a brand new apple watch.
The guy was really helpful and friendly
I saved good bucks on the watch with apple warranty

M
4 years ago

I keep coming back to this place! The staff are e...

I keep coming back to this place! The staff are extremely knowledgeable and take the time to help you find the right solution for your needs. In my case, that also involves educating me about my options. Knowledgeable AND helpful - not your big box store experience. A recent computer repair was done quickly at a fair price. Highly recommend Tech Depot Inc.

v
4 years ago

Quick phone repair for cracked screen at a very re...

Quick phone repair for cracked screen at a very reasonable price compared to other cell phone repair shops. I was even given a discount from the agreed upon price after the repair was done. They also have many cell phones and electronics for sale, new and used, at better prices than major retailers. Great experience overall and I will certainly be back.

T
4 years ago

I Went in today to Tech Depot to by a MacBook, the...

I Went in today to Tech Depot to by a MacBook, the sales representative was very helpful and knowledgeable on the ins and outs of all MacBooks. That are so technical because they do all in house apple MacBooks repairs as well
I bought a MacBook Air for a great price
I would HIGHLY recommend coming to the store

P
4 years ago

I own a Dell Xps 13 which I highly prize and use f...

I own a Dell Xps 13 which I highly prize and use for travel and photo editing. One morning, I noticed that the touchpad was slightly askew. I brought it to a computer repair shop in Penetanguishene and they told me that the battery had swelled. I inquired into the cost of replacement and they told me that they were not comfortable attempting to fix it as it would most likely take an indefinite period of time to find a compatible battery to replace the one in my Xps. So, they charged me 70.00 for their assessment and I was returned my defective laptop, which I did not wish to use, because of the swollen battery that may leak.
I phoned Tech Depot and explained the back story and they told me they would try their best to get my laptop back in tip top shape. I dropped it off, and that day was given an estimate of 240.00, which I agreed to, and gave them the go ahead. With the assumption that they would have my laptop for at least a couple of weeks in an attempt to find the compatible battery, I was pleasantly surprised, when two days later, I receive a call from them letting me know the laptop was ready for pick up. Not only was the repair completed promptly , the bill was reduced from 240.00 to 180.00. When gladfully paying, the manager gave me another 3 percent discount on the repair, and a 5 percent discount on a phone charger.
So, all in all, a pretty awesome service for a laptop that I had thought was a lost cause, and I am again able to use my laptop with confidence, instead of contemplating selling it for parts or as a defective unit.
I recommend Tech Depot and will use their business for any future issues that arise relating to laptop and phone repair.

V
4 years ago

Great Repair Company with good sale prices\

Great Repair Company with good sale prices\
I took my MacBook to Apple store and they said it is a motherboard issue, and it will cost me over $950 and it is better to buy a new one,,,\
My friend referred me and they actually fixed my MacBook Retina for $220
I am super happy ,, You guys there are saviors,,,

J
4 years ago

Last year, my laptop s SSD got fried and the lapto...

Last year, my laptop s SSD got fried and the laptop itself would not boot up properly. Upon attempting to get it fixed somewhere near home I was told that the data was unrecoverable and therefore I lost all of my school work. The best fix at the time was to replace the SSD, and therefore replace my data with a blank slate. Fast forward to this year and unfortunately the same issue happened to my laptop. This time I decided to try a different location than before in case they had a different approach and so I came to Tech Depot. Within one day they were able to recover the data from the fried SDD and transfer it to a new one which was then placed into my laptop. As a result, I was able to recover all my previously thought lost files in a timely manner and therefore no longer had reasons to worry about the issue. Additionally, I was given knowledge about ways to avoid a problem such as this in the future. I would highly recommend Tech Depot to anyone with electronics issues.

A
4 years ago

This store has the most amazing, friendly, profess...

This store has the most amazing, friendly, professional, honest and trustworthy employees and manager.
They try their best to fix your device(s) at the best price or give you another option.
Which in the end for me the other option worked out way cheaper for me and I'm beyond happy.
I'm not only happy about my laptop but with the amazing service I received.
This is the only TECH STORE anyone should go to. You won't regret it.
Thank you Ahmed and staff for all your help.
- Ann

L
4 years ago

Bought a "new" battery for my iphone 4s to replace...

Bought a "new" battery for my iphone 4s to replace a old battery that was starting to go. When i got home i found out that new battery purchased did not work, when i returned with receipt in hand they did not accept it and accused me of bringing an old battery because the one i am trying to return "was at least 10 years old and i did not buy it from them" accused me of being a scammer several times and laughed at my truthful complaint

i have been a customer for a long time but will not be going back or purchasing anything from them again. They refused to give me my money back or even exchange for an actual new battery.. did not admit any fault or possible mistake just accused me of being a scammer for a 30$ battery.

J
4 years ago

Very unorganized.

Very unorganized.
As a FedEx drop off/shipping they don t know where packages are or a willing to look up anything to help.
Also spent 5 minutes waiting in the store while an associate was simply taking inventory!
I don t get the feeling these guys are customer-oriented.
There s other authorized FedEx depots in the immediate area and you would be better served to spend the extra 5 min and use those.
It would have been 1 star, but my sample size is 1 visit and perhaps the employees were all having a bad Saturday.
Update: I called FedEx - package was at this location, just label was covered... thank you for FexEx support, not great to this location for not serving the customer properly.

L
4 years ago

Excellent...friendly service..

Excellent...friendly service..
I found all the devices I was looking for...They upgraded and programmed my new computer and adjusted for my Dad who is legally blind....friendly ...fast ...professional service

S
4 years ago

Upon first arriving, I was welcomed by a nice pers...

Upon first arriving, I was welcomed by a nice person working there. I informed them that I spilt liquid on my laptop and he said he would have a look at it and give me a call. The manager there is very nice and thoughtful. Offered me a discount on my keyboard. It took around about 2 weeks for the laptop to be completely finished. The only thing i would say that I did not like was the fact that they don't update you on whats going on with the laptop, instead you have to call them and ask whats going on. Other than that I would recommeded this place, really friendly staff.

S
4 years ago

Just got an apple watch from TECH DEPOT

Just got an apple watch from TECH DEPOT
I told them i am coming and need 40 min to get there
The manager waited had the item on hold for me and waited after closing hour until 8 as they close at 7pm on Christmas eve
Love that service man and i got a great price ($75 below market price )
I am glad they there is such service these days
A+++ for you guys
I recommend that place for whoever appreciate a great service and good deals

A
4 years ago

I've been a customer for 8 years. Great service.a...

I've been a customer for 8 years. Great service.and great prices. Bough few cell phones and laptops few years ago and today I bought a new pc
Got a great deal on my new computer and got my data transfered
Gary is great

A
4 years ago

Got my iPhone repaired multiple times here,, alway...

Got my iPhone repaired multiple times here,, always for a great price and same day service.
Gave up on my old iPhone 5 and just got myself a new iPhone 6S from Tech Depot.
Thank you guys for a great deal & for my data transfer.
Best Store in Town, Great selection and Fair prices. Excellent customer service.
Highly Recommended :)

H
4 years ago

I went to 3 different places to check out prices t...

I went to 3 different places to check out prices to fix my phone. They all quoted me $30-$50 more I got it fixed here for much cheaper and got great service. Definitely better then best buy both in service and price. To this day didn't find a better store

A
4 years ago

The manager at tech depot was a pleasure to work w...

The manager at tech depot was a pleasure to work with. He helped us find the perfect phone in the quickest time possible. As a first time buyer, he made me feel like we ve known each other for years. Definitely recommend, don t go anywhere else!

W
4 years ago

What an outfit this is. Right in Woodbridge Ontari...

What an outfit this is. Right in Woodbridge Ontario. You ever get the feeling your getting scammed. I have been to this place several times. Wanted to buy a phone and the price changed all 3 times I went in. the young staff have so much to learn about customer service and respect. The guy that was helping me and talking to me, had a friend walk in, then completely ignored me. I turned looked at him, waved and walked out. Another time the young fellow I was talking to, seems to think he know everything and was trying to tell me that an Iphone 4 works with wind bahahahahahaha. They just want to sell sell sell. I was in there 3 times and am so glad I didn't buy anything. Stay away from this shady place.
I wouldn't recommend them not even for a phone cover. FAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Im so glad people like this cant get away with it any more because of social media.

K
4 years ago

My experience with this shop has been amazing. I ...

My experience with this shop has been amazing. I went there last minute on May 11th around after 6pm, as my laptop crashed and I had a work related meeting at 10 in the morning. Ahmed and his team worked expeditiously to get my laptop up and running and I was able to pickup by 8:30pm. This service is simply amazing! Great service, good price, excellent customer service, very good environment. Ahmed, he is really a great guy, easy to talk to and also very knowledgeable. I would recommend this place to everyone I know who require tech service. Ahmed, I super appreciate your helping me out in such a short time. I WILL BE BACK! Thank you much.

N
4 years ago

I was using them for a FedEx drop-off.

I was using them for a FedEx drop-off.

The guy complained when I brought my item in, saying they don't take anything after 7:30pm even though FedEx's website and FedEx's customer service reps said they take items until they close at 8:30pm. He still took it but was a bit ticked off. He got over it and my item eventually got delivered so all was okay in the end.

C
4 years ago

Good store, first time in here

Good store, first time in here
Service is excellent
Came to repair my note 9 phone . I bought a newer s21 plus phone as the deal was great
I saved $300 of Msrp and I got all my data transferred from my older phone at NO CHARGE ,;)
Doing the repair as well
Thanks for the good service and the best prices