TAROM Reviews

That's what a toilet looks like in Tarom airplanes!

Incompetent. I don't know how to search for information on my site. They have a computer system from the 1900s and employees born during the same period. Try another agency.
The reason I went to the agency is to reserve a pet seat.

Incompetents. They don't know how to look up information on their own site. Ancient terminals and employees. Try other agencies.
Reason I went to this agency was booking a ticket with a pet.

I was pleasantly surprised by their service on the last flight Bucharest / London

I called one of the numbers, three times and I stayed at each call for 1 hour so a total of 3 hours and I couldn't

Avoid this company by all means. Once embarked, and for half an hour before taking off, and twenty minutes after landing, the air conditioning did not work, reaching more than 35 degrees inside the plane. The flight attendant told us it was to save fuel. Of shame.

Very nice experience. The ladies helped me quickly. It was smooth and comfortable

Extremely difficult to find a parking place in the whole area at least around the 11th. Employees are nice. Pay attention to the agency reservation fee that is 15 euro versus 5 euro online. You can book online from your mobile phone at the agency and save 10 euros. You can pay in lei or euro at a course very close to the bnr course.

It is inadmissible to pay the commission of the company from which you buy the ticket. I did not want to pay a 15 euro commission to Vola.ro so I went to Tarom agency where I was charged 20 euros over the ticket price.

You wait 2 hours on the phone, no one answers your email, I have been waiting for 70 days for a refund (I was told that in a maximum of 45 days, after the days have passed, I was told in 3 days and now in 90 days)

If you want to go back in time, I recommend a visit to the agency

High prices in the agency compared to online. They will not help you make online reservations to meet you.

Friendly and efficient staff. #tarom #avion #rezervare #bilete #access

5 stars for the lady from Botosani, the only one who answered the phone and did not abandon me, the rest of the phones are in shape, no one answers

The call center service surprised me. I solved everything after one phone call

Friendly and helpful personnel. Fast too, even though they work with antiquated operating systems and computers.

Exceptional food, impeccable service, decent prices. Everything is fine, we recommend

Very friendly staff. They solved my problem immediately on the phone. I answer the phone harder but in the end it solves the problem.

Flight 1.5h flight from Timisoara to Bucharest. Luggage room in Bucharest 30 min.
Line company, leave you in the middle of the airport and take you by bus to arrivals.JALNIC

EN. Tried to contact them but got through very difficult they need to get a system update.
EN. It seems very difficult to get in touch by phone, it seems you need a better connection system.