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K
4 years ago

The show was supposed to start at 10:00 p.m.; we w...

The show was supposed to start at 10:00 p.m.; we were not seated until 10:50 p.m. The staff did not communicate the reason for the delay to guests who had been waiting in their hot bar area since 9:00 p.m. When guests became angry and started seating themselves a staff member stated screaming at everyone waiting. Two staff members started yelling at each other. No one apologized to guests for the inconvenience.

L
4 years ago

Was not able to purchase 2 tickets the site kept r...

Was not able to purchase 2 tickets the site kept rerouting me so then called and spoke with someone about it and later checked my account and I was charged for 4 tickets and I didn't get any at all so I have to wait until Thursday to see about my refund so that is wrong on so many levels will not buy tickets online only in person from now on

R
4 years ago

I went to see Bruce Bruce with a girlfriend. The ...

I went to see Bruce Bruce with a girlfriend. The show was awesome & the food was tasty. I feel like we were packed in like sardines. I was afraid to move in fear of bumping into the people around me. It was awkwardly packed & others around me complained about it also. That was my only complaint but it was a big one.

k
4 years ago

Came to the improve theater on 7/17 to see Benito ...

Came to the improve theater on 7/17 to see Benito Skinner with my friend. The venue itself is nice but the process to be seated is a little weird. Anyways we got seated with a couple and everyone around us is being served and getting drinks and food. An hour goes by and the show has started and not a single server has acknowledged our presence or even walked by our table to grab someone. A guy at our table finally got up to go find someone to get us drinks. My tab at the end of the night was about $43 with the forced 18% gratuity added. The next day I check my bank statement and it says I have been charged $74!!! Absolutely awful experience, got refunded the overcharged amount but didn't really make up for the bad experience.

C
4 years ago

Service and the show were absolutely great! Went S...

Service and the show were absolutely great! Went Saturday 12/14 and saw TJ Miller....he was hilarious! What a great show and the tickets weren't even expensive. Don't let Covid stop you folks from going to the Improv and enjoying a good laugh cuz we all need it right now! Social distancing and masks were enforced for those too scared to leave home still

Tampa Improv Festival

Tampa Improv Festival

4.3