Taco Bueno Review

Food was good but order was wrong.
Had local football game playing and lady couldn't hear what we ordered.

Great Service
Service with a smile
Staff were happy and treated us kindly

Not bad. Bout as much as you'd expect from fast food. 10/10 for that. Three stars out of five overall. I'd never rate fast food too high to be honest.

Tex-Mex at its finest.
Two bean burritoes and all the fresh chopped onions, pico de gallo, cilantro, and salsa to add to the burritos.
Nothing is better than this!

Great food, usually. Some employees have told me in the past that they don't do military discounts either out of ignorance or laziness but aside from that no issues at all!

Wanted some tacos from somewhere new and got the smallest most meatless tacos I ve ever eaten, if I could give it zero stars I would! Waste of money, we got our food quickly but was not satisfied

Walked in for dine in. 1st time at a taco bueno and dude behind counter had his shirt off. It looked like he had been cooking in a wife beater. He smiled with his one tooth and said, "I can put my shirt back on. I been busted before." I don't know why we ordered but standing there was awkward. No one said hello or how are you. Another lady took our order and while placing it i noticed the seran wrap housing had a film of grease and food crumbs caked on its inside bottom. The roaches might eat good there but we sure won't. Sorry Taco Bueno but you were Taco Terrible! And I didn't even take a bite.

Love food poisoning and a disgusting place to eat? This is your one stop shop. Can't get enough of rude management and employees well step right up:) If you looking to tourtue your enemy's or get a kick out of sitting on the toilet all night long South 14th Taco Bueno is for you! Bon appetit

It took forever to get our order and after the wait it was wrong

Been eating Taco Bueno for 35 years and this was hands down the worst experience yet! Twenty five plus minutes in drive thru behind two cars, food ( Mexi dips and chips , burritos and tacos ) stale and old. Poor service! No hot sauce! Why would anyone eat here?

I arrived at 12:10 in the dining room. There were 4 customers standing in line when I walked in and there were 2 cars in the drive thru and NO employees behind the register. After about a minute, I asked the people ahead of me if they had been helped and ALL of them said no one had even acknowledged them! During this time, 3 more customers had gone through the drive thru window. I went to the front of the line and asked if we could get some service or should we all go back to our cars and go thru the drive up window?! The person sent to take orders acted like they were Terribly inconvenienced that they had to leave their line to wait on us and were rude. During the time it took to receive my order (I was 4th in line) 8 cars went thru the drive thru!! Obviously the dine in customers are NOT the priority at the S.24th Bueno......

It was late and they did not have what I wanted but what I got was ok

Service was quick and friendly but my food looked tossed around and sloppy.

Food sucked at this location. Ordered thru drive thru. Messed up order. I'll stick with the North side locations.

I'm giving 4 stars just because the bathroom was kinda dirty, and that was a complaint from my 10 year old, so, it definitely needed attention.
Besides that, the service was fast and the food was at good temperature and delicious.!

So I was being chased by my arch Nemesis Witch Knight and he almost had me captured to take me to jail as heroes often do. I dodged into this Taco Bueno and had a tasty Beef And Potato Burrito which gave me as a villain the ability to escape Witch Knight.

If I could have given it a zero, I would have. I went there tonight and asked for a big freak'n nachos no meat. I was ok with paying for meat even if I didn't want it on my nachos. I had to throw it away because they put beef on it. I will never eat there again. I gave up eating meat because of serious problems with digesting it. It can be seriously painful and nauseating for me after eating it. From now on, I stick with Taco Bell. They never put meat if I ask for it to be removed.

Saw a display that looked different than what I was served. Took order back and manager rudely told wife "there's no way he saw what he said he saw". With truculence made my order again. In customer service the customer is right and you don't question them to their face. Great behavior from a manager.

I prefer Taco Bueno over Taco Bell food but they are a little more expensive.
The staff at the south 14th/hwy 277 close to Texas Ave are very nice and respectful. Specifically Sky and Cassidy seem to enjoy wat they do.

ABSOLUTELY FABULOUS & LOVES IT!!! I ordered the taco platter with soft tacos, no meat, no beans, rice on everything. I wish we had Taco Bueno in Lubbock.

Honestly I cant rate this place it use to be a really good place to eat but for some unknown reason they are premaking there burritos and you cant even tear the tortilla the beans were so cold the cheese wouldn't even melt its sad that this place is going the way it is very poor management i wont go back!!!!!!

I ordered 11 burritos and the drive thru lady was floored that I ordered so many and then practically threw my bag of burritos at me. She was also annoyed that I paid partial cash and partial card.

The kitchen was trashed, the bathrooms had pee all over the seats. The bar area for salsa was dirty with empty tubs. Everyone ordering food was complaining for another reason. Customer service was just as bad. The food tasted awful when we finally got it we ended up throwing it away and leaving. Chips were old and stale. Highly recommend you to stay away.

Food didn't tastes as good as I thought it would, little dissatisfied.

Went to the drive thru. Told to order when i was ready. Said I'm ready to order like 3 times. Waited like 5 minutes. No answer. Drove off.

Not very friendly, incredibly understaffed and slow.

The food was okay. It didnt have a real taste of hispanic spices like the other restaurant I have been to.

Horrible food was ok but soft taco shell was hard as a rock.

The worst place ever. The only saving grace about this place would be the polite manager Tony. When I went through the drive thru he was nice and polite. He had told the people making the food they had it wrong but they didn't listen to him. They continued what they were doing. I had to come back later to have my food made right.

Food was decent. Both orders came out wrong, and management wasn't to happy to fix them. Don't go to this one often but have yet to be impressed with it.

This was my last visit to Taco Bueno.
Even the manager was rude when I placed my order. When I went to "Buenos size" my meal I was told they no longer add an additional item such as a soft taco. They up size the drink only yet still charge the same price.
Wonder what would happen if I suddenly quit providing all the service my company provides yet charged as if I did. Doubt I would be maintaining a repeat customer base.

Try there 10 box great deal for the summer with the kids also hv other great prices on the menu. My favorite of theirs are muchacos.

I will never return. We were at the drive thru and told to order whenever we were ready. We asked what potato sticks were with no response. Said we were ready to place our order TWICE still with no response so we drive around to the window and ask what potato sticks are. She said they are literally potato sticks. We asked her for 2 burritos and 2 tacos and she yelled for someone to come take our order. They were busy, apparently and told us that we would have to drive around to the speaker again because he was in the process of taking another order. I'm in shock! I called the store and asked for the number to Corporate and was told that they were busy with lunch rush and couldn't give me the number. There was literally no one there!

The store smells like an open sewer line. The inside needs a good cleaning. Trash can lid swinging flap filthy. Mouse droppings by trash can. No soap in women's restroom. Staff nice and food good.

Normally when I go here, it s a great experience and I get exactly what I ordered and it s perfect. This time I was in a hurry so i didn t get a chance to correct the tomfoolery that is the black bean and rice burrito I got today. No rice! Just beans and cheese. The hunger is real!

Place needs to modernize...I jus looks greasy...new paint and color scheme would go a long way

Meh..order was a little off, but they fixed the problem. Still one of our favorite tex-mex fast food joints since the original spot on South 1st!

Service was friendly but, they did not have breakfast burritos, which is what we were looking for.

Customer service was good.. the food was decent it's not like how I remembered years ago..

If I could give the store a zero no* I would We ordered a Chilada platter when we got it there was no sour cream no guacamole and no rice they totally forgot the nacho in the bag of chips they gave wasn t even half a bag there was beans all over the bag I took it back let them know they forgot something from the order and made the Chilada platter wrong then they informed me that they were out of rice and in order to fix enchilada platter he Just added a squirt of sour cream and guacamole then he made the nachos which was supposed to be a Mucho nacho no tomatoes add three cheese we took the order back to the house took it out the bag and realize that the way he fix the platter was wrong and was disgusting to the touch and he didn t even put nacho cheese on the nachos on top of that he only filled the container halfway and still didn t fix the chips I then I went back a third time and finally just gave them the food back and said I want my money back Then he proceeded to try to give me my money back and realized he didn t know how to do it and informed me that although I ve been up there three times now I would need to come back a fourth time in order to get my money back even though I did give back the complete order worst taco Bueno experience in my Life went back three times to get my order fixed never actually got it fixed the manager Tony was rude he was also the one making the food :/

Ordered who lotta box specifically asked for soft shell tacos got all hardshell all the chips were stale That came with the order not going back

Got the wrong order & Something wasn't RIGHT With the BEANS Tasted funny !

This was the very worst drive thru service I have ever experienced!! That have a whole lot of room for improvement . I would like to have given a half a star if that much !! Don't go there

A one is being kind of nice. The food at the Hwy, Abilene, TX 277 location is terrible and does not meet Taco Bueno standards. I assure you, nor my family or friends will never eat at this particular location again.

Party burritos were made sloppy. Muchaco shell was over cooked. Not there best effort.

Well the taco bueno on north first closes early all the time and *if* you manage to catch them they tell you they're "out" of meat, beans and tortillas and you'd have to wait 20 minutes or longer for them to make more....taco bueno used to be excellent....idk what happened but I miss how it used to be.....

The service is crappy and the food quanity is horrible. Wont go back there ever again.

Pretty expensive compared to the competition, and not as good

Crappy. It was too hot in there. The ice machine wasn't working. The food took forever to get. The coke machine was super sweet.. the drive threw is definitely the way to go if anything

Been to this Bueno many times. Had my order wrong multiple times. Place never feels truly clean when I dine in. Food is occasionally too greasy. Staff is rarely up to par. I understand you get what you pay for, but when I have seen so many other good Bueno s across the state I can t help to wonder why this location seems to be the child left behind.

The worse service and food that I have ever had from this place!!!!! Will never go back and if your smart you won't either!!!!!!!

The best management in that establishment is Alaura. I was missing my queso and other stuff an she took care of me. She apologized and offered to remake my food. Keep up the good/hard work!

I tried the black bean burrito with white rice and a crispy taco, it was good, but I like the tacos best.