Sweet Maker of Sydney Review

Begging all customers to consider paying with PayPal - a horrific transaction with seller. Placed order in Jan 2020 - website showing stock - Greek makes contact in Feb 2020 advising no stock (mind you event date is fast approaching). Ask if they can consider sending by express when they receive stock so it can make it on time - same man asks for $25 extra. FYI they still have no stock. Asked for a refund four times and my money was held, seller failed to respond. It made me feel like the money was being held hostage - mysteriously man refused to acknowledge refund request. Grateful I opened a PayPal dispute and received a refund. Can't help but notice nationals of people reviewing with five stars and store person are identical.

Has some American chocks and lollies. Reasonable priced. For the chocoholic!

Great store if you're looking for party goods and plenty of lollies, excellent selection. Lots of great American candy and sodas too. Not a very comfortable shopping experience, though, more of a warehouse.

I felt like a child. Walked in for 1 item but walked out with a trolley load

Great service, fast and they custom made my cake topper! Love the place!

Really Poor customer service !! Refused to replace our damaged items or refund !! Never go back again !!!

Great customer service with a smile, and awesome range of candy!

Great for party needs, they have heaps of candy for themed events

Very helpful and friendly staff. Great product and good prices. Good company to deal with.

What a wonderful shopping experience. So much to choose from - it's dangerous. Excellent service from George!

Thank you Phillip for the fantastic service I received today. So helpful, professional yet still warm and friendly. No pressure to purchase items not required. A realistic approach to catering for a crowd!!
I will shop at this business again.... great variety

Such great service in-store at Candy Bar Peakhurst! Such great prices and products.

Candy shop has a huge range of chocolates and sweets for your party needs. Friendly staff and too many options to choose from. A palace for kids

Great quality, affordable prices and friendly staff. I would highly recommend the Candy Bar Sydney.

Such an amazing shop and awesome people. The selection is so good

I placed my order on a Friday afternoon and I got it delivered to Adelaide by Monday morning. I never expected it to reach so fast. I'm super impressed with their product range and price. Reasonable shipping costs, the customer service people were so nice. I highly recommend Candy Bar - so easy to deal with! Will definitely order again!

I had died and went to heaven! Candy as far as the eye can see in an organised and easy to find layout. The staff were super helpful and friendly and they had everything I was after! Will definitely be a regular customer of Candy Bar Sydney.

Love coming to the warehouse such an amazing selection

Amazing chocolate, candy, and customer service. I highly recommend this place, it is a must go!

Awesome joint if your after all things sweet! Got our final bits n peices for our sons party! Will be back!

Great variety of lollies, chocolate & party supplies. Prices are reasonable. Recommended for all party needs!

Excellent customer service! And the products are absolutely perfect. We are incredibly happy with our decision to choose Candy Bar Sydney and would happily shop with them again.
Thanks again Kelly and Phillip for your wonderful customer service.

The new handmade Belgian chocolates are amazing, I am addicted and will be gifting these to everyone for Easter!

This is a great store. Went today to purchase some lollies and party supplies for my son's birthday. You can walk in and browse at what you might need. Really good store.

Great selection of lollies at a good price. Came to for the salt water taffy and wasn't disappointed. Cheers guys

Highly recommend, fast and friendly service with great communication. Products are wonderful!

My fiance purchased a cake topper recently and it was a disappointing experience. She expected a design proof but was sent the cake topper without checking the design and it looks lackluster and cheap. Really disappointed, will take the loss and purchase elsewhere.

Great place to buy lollies and choclate and the best part is you can walk in and grab what you want you dont have to wait

Best online lolly shop out there! Amazing range of lollies and so reasonably prices. Have bought from here many times and will continue to. Super fast shipping as well. I live in Melbourne and will have my order with in 2 days! Amazing service!

Have a great variety and if they dont have in stock ate happy to get in for you. Also have party stock and balloons

OMG!!!! Lolly heaven. Great helpful staff. Awesome range of sweet yummy.

Great variety and they were very helpful!!! Thanks you!!

I ordered 4kg of lollies for my wedding and they had an ETA on their website as 7 days.
A month later, still no arrival. After sending an enquiry it turned out they were getting new stock in but failed to tell me so. Finally when the lollies arrived, 1 kg bag was missing and I couldn t get the lollies out on the wedding day. Terrible service with dealing with the whole matter.

George and Kelly are amazing! I placed in a pretty small order and it was last minute. But Candy Bar Sydney made it happen and I received my delivery in express post. I am very impressed with the service and commitment. I will definitely patronise them again and highly recommend them to friends and family. Thanks guys, you re the best!

Love browsing in the Candy Bar..more fun than online! They stock all your favourite lollies you grew up with & the best range of anything you need for a party. Also come here to buy Pariya Persian goods....rosewater, rosebuds & delicious Persian fairy floss

Great place to go to get all your party and candy needs. Bulk candy available and american candy too. The staff are very friendly.

Unbelievable selection on lollies and chocolates, couldn't get the kids out of the store. Unreal service from George. Will definitely be coming back.

Helpfull staff and a wide selection of basic sweets to gourmet.

Wide variety of goods
Excellent customer service
Delicious candy

Great range of chocolates, friendly staff. Callebaut and Valrhona available here. Wish they had belcolade!

Great place to stock up on Halloween candy Christmas candy Easter or any other candy/ chocolate that you want good range of products to

I had an urgent order and the team at Candy Bar Sydney were very accommodating, thanks very much for making life easier for us :)

Always a pleasure to shop here. Helpful staff and orders always on time!

Everything you need for your next party under one roof!!

One of two packet of lollies was riped open in transit but they refused to refund the riped open packet and was very rude so will not be shopping with them in the future.

Nice layout and very friendly staff went in there with my little girl that was making mess and they were so nice and polite and also moved my car for me when the truck came will definitely recommend to friends and family and be going back to buy in bulk for my business that is opening soon

Great Staff and helpful, never a problem.
Love shopping here

fantastic delicious George is very nice and handsome and has the same name as my step dad

Fantastic prices and super fast postage!! Well done.

Lots of variety. Tasty lollies & some gluten free!! Will be back

A whole warehouse of lollies open to the public - couldn t recommend this place more, they have absolutely everything you could ever think of!

Awesome range of American lollies! Friendly staff too.

Massive variety, cheap prices, excellent quality of stock just magical Love love love it !!!! Will be back to purchase again HIGHLY RECCOMMEND !!!!

Staff was very helpful, especially George. Wide variety, would recommend.

The best when it comes to variety and choice of products and candy. Their personalised products are great for when you need a gift for those hard to buy people!

Love coming here to get all my cake decorating, party, chocolate and lolly needs!!

Very friendly service and keen to help. Lots of selections available

Chose this location as it was close to delivery spot and I needed a fast turn around.
Their website said 1-2 business days delivery.

4 business days later and delivery has not arrived.
Very poor customer service, phone number does not work and never received a reply to my email.

UPDATE: I received a call about this review and a follow up email saying I should have selected priority (an option which does not exist) I asked for further clarification and received no response.

Apparently my parcel could not be received so I requested a refund which I have still not received a month later, despite multiple emails and calls with no response

Amazing array of goodies on offer!! Come in store and purchase on the spot too - bonus!

Everybody is really friendly and helpful. Defintely will recommend this to friends and family

The best place to get your colour coded lollies and party stuff! I often duck into their shop to grab supplies for my kid's parties and lolly bags. Pro-tip: the back room is full of chocolate, and it smells amazing!

What a fantastic business! Really friendly and helpful staff and a fantastic range of bulk and boutique chocolate. I can't wait to go back and explore more!

Amazing service so many things to choose from! Loved it :)

Bought 2.5kg chocolate that only has 8 months shelf life. It normally has 2 years shelf life.How am I supposed to finish 2.5kg chocolate in 1/3 of the time? Not replying to my email at all. Non-existent customer service

Highly recommend if you're hosting a party or running a business

Always helpful and such a great range of products. My go to party place!

Alot of varieties and great for parties and present ideas, definetly coming back

Once you got damaged items from this store, pls do not waste your time to make a complaint . Becuase you will have a nightmare of refund process. And they will assume all negative things are done by you!! They won t treat you like a valued customer but a bad rat!!

Highly recommend Candy Bar Sydney for all party needs. The variety is very extensive and the customer service is second to none. George was very personable and helpful!

Great products at great prices. Highly recommend to anyone looking for party/wedding supplies and lolly buffet items. The business owner, Tom, goes above and beyond to deliver exceptional customer service, second to none. Will definately be using this company again for future special occasions.