Suski Chevy Buick Review

They must hire anyone to change oil because they keep overfilling my sister car almost a qt everytime. 2wd equinox 1.5 only takes 4.25 qt not 5.3 qts get someone that knows what they are doing not anyone off the street. You guys are a dealership don't you have the money to buy a program that tells you this come on now don't you show your customers. Do they even double check them selfs after the oil change and think. This might be really over filled naw they just leave it not his problem right...

Came to get an oil change and get my right rear blinker fixed. I was happy that it didn't take too long to get completed. Thanks to Mike

So far OK service. I left 2 messages for Jason and he never returned m calls.

Great service and wonderful job on the repairs! The pickup and delivery was very helpful for my busy schedule.

They definitely stand behind their warranties. Love them

What sense does it make that you take a car into to be fixed and they dont make sure the fluids are fill or that the check engine lights still on. Take a car into get it fixed and they just took the money crazyyyy

they were very efficient and explained the billing. Also, very friendly and customer oriented. They should be commended for their focus on the customer service they provide. I watched them with other customers also, they are both terrific employees!

We appreciate the time spent with us, explaining every question we asked; working with us to achieve the price we were able to feel comfortable and letting us have a car we are proud to enjoy.

Suski's service was fast and efficient, had a small problem after my vehicle was serviced and they corrected the problem immediately when I brought it back the next day.

Bill and Ryan Moore are a great asset to Suski chevrolet. They are very knowledgeable and excellent sales people!

very responsive dealership. I have now purchased every vehicle for my family for over 20 years. I have 4 children and everyone drives a Suski vehicle.

Broke down on the side of the road with my daughter while driving north from Flint. Suski had the car towed, work orders written and a loaner available all within an hour. Friendly people who were very happy to help. Thank you!

purchased a 2016 jeep wrangler unlimited
the salesmen gave us 100%
quality attention
and a deal too boot
at the time there were 269 jeep listed
looked a 50 or so
But SUSKI WAS THE "ONLY ONE" WHO GAVE A FAIR DEAL
A+ ALL THE WAY

Tina was wonderful in the service department. She makes it easy to have work done on my car because of her commitment to customer service.

Excellent experience. Jackie was very helpful and made the process so easy.

They were Awesome sale people and get all around they go way out of the way to help everyone out I would recommend suski Chevrolet to anyone

Suski is the only place that I would ever buy my vehicles. The knowledge and courtesy of my salesperson, Ryan Moore is exemplary. He takes time to sit with me in my new car and set up my OnStar and XM radio. He also explains all the features of the vehicle. Before that he takes care of contacting my insurance company and many other things that help me so much! Suski s service center and body shop are amazing. They really know how to take care of a car! I would never go anywhere else to purchase a vehicle and I will always use Suski s
service department. I m always treated like a friend by everyone; and I couldn t ask for better friends anywhere!

Ryan and Bill Moore are awesome to work with. They are straight-forward, speedy, and friendly. They always have our best interest in mind. We also appreciate how Nate helped to explain financing and warranty details to us while completing the closing paperwork. Suski has helped us on several occasions whether it be purchasing a new or used vehicle, or by helping us to navigate a warranty repair through the Service Department. Thanks to Tina in Service who kept us well informed on the progress of repairs. Oh, and if you need to wait, their break room is top notch!

Run FAR FAR FAR AWAY!
While we ended up with a good salesman the entire purchasing process was just destroyed by their business manager (or finance manager as some would call them) he lacked knowledge in all areas, took forever, just brought the entire mood down to the point of contemplating leaving.
My wife and I have bought plenty of vehicles especially in the past 6 years with 3 brand new cars. We have never had it take so long, or have been left so confused and in the dark through the process. You can find a better overall buying experience at pretty much any other dealership.

Prompt in completing my oil change. They told me it would take 1 1/2 hour and was completed in 1 hour. Service rep was very friendly and courteous.

Excellent dealership, great customer service if they don't have the car you want they will find it for you. Always been a good place for auto choices, good staff proud to have them in our town, great service department. As a former employee I can tell you that it's always been Andy Suskis policy to put the customer first.

Super friendly staff and terrific prices on quality vehicles

Great place to buy a car! I cant say enough good things about the sales team!

Great experience and got me the car for the price I needed to get into. Sales staff was excellent and I would definitely recommend this dealership to anyone looking for a car.

Always treated with friendly, courteous respect. I arrived very early for an appointment and they were able to fit me into the schedule (not always the case when they are super busy), but they have a clean comfortable waiting area, so I do not complain when I am forced to relax...miss the snacks though (thanks Covid!!!)

First class. Bill and Ryan Moore and the service department are the reason I will keep coming back to Suski.

I brought my wife's 2018 Equinox in for an oil change & tire rotation. I scheduled the appointment online for 7:30AM. I arrived at 7:15 where I was greeted by Brad in the Service Dept. Things could not have went any smoother! Great job Suski. Thanks Brad!

I had the oil changed in my car. They were quick and efficient.

Very efficient and good. Ashley does fantastic customer service and coordination.

I feel so safe and confident that the professional staff at Suski automotive center did the greatest job in the shortest time, I once again give this team a perfect grade of perfection. Thanks Cody, Brad, Kiara and the no.1 brake man in this world

Love Suski. Was treated fabulously when I bought the car, which is a big deal for a young woman fresh out of college with very little credit. And now I don't go anywhere else for service, I pay a little more but it's completely worth it for the convince comfort and trust.

Suski sold me a car with 53,000 miles years later I find out the odometer had been replaced by specifically them and the car had almost double that now I can t sell the car to save my life. Very dishonest going to talk to a attorney.

Amazing! Ryan Moore was a real pleasure to work with. He was quick to answer all of our questions and concerns and we highly recommend him.

With an appointment it should NEVER take over 2 hours. I'm used to Pat McGrath in Cedar Rapids, Iowa which is much bigger and had people dedicated just for oil changes. They had the paper work messed up when I went to check out, not even sure what was to be done was done. I will not go back to Suski (this isn't the first chance either).

as usual everything was good, the service, the waiting area, the refreshments. The personnel were very friendly and helpful.

Terrible customer service. I came in for a slow leak in my tire and wanted it repaired. They stated it could not be repaired (which is fine, if it's not repairable, it's not repairable) and needed a new tire. I had a buick encore and the new tire was going to be over $172 for one tire. My response was "geeze" to which I was met with "well if you cant afford it we will just put it back together and send you on your way". Are you kidding me? It's not a matter of affording anything. I'll gladly go down the street and pay $190 if that's what they want to charge. Poor customer service and rudeness get you no business.

Got down the road and not only was my hood not latched but there was a lugnut that wasnt put back on. Totten tire down the road was magically able to repair the "unrepairable tire" for a mere $15.

Suski is a joke.

I was scheduled for an appointment. I showed up early as a walk in. I was treated so good. I wanted to get home before the storm. They got me in and out. Great service.

Where to begin? My experience has been incredible. They care about their customers. Not long after I bought my brand new Malibu, I got into an accident. The repair shop worked some magic and their work is wonderful. I am still fighting insurance and the Suski TEAM is standing behind me 100%. It feels good to know they do the right thing for their customer. Well done, Suski. You have a customer for life.

The very WORST experience possible unless your buying from a buy here pay here lot. This is supposed to be a reputable dealership and obviously they are just scam artists. Bought 2005 Equinox on 2.12.14. 1 week later the head gaskets blew. They covered the repairs since I just bought it, but took a full 4 weeks to get it back to me. I wasnt given a rental car until 2 weeks after they had my car. Got nothing but the run around on all repairs needed, there were several. And all the repairs were just "rigged". I had another mechanic look at it and the parts were used! Now the "new" key FOB they put on it the day I purchased it, is broke. Wont unlock the doors. Plus the locks themselves wont stay unlocked no matter what you do. It just locks on its own. I took it in today to get a new key FOB and was told I have to pay almost $100! I argued with them over this, as my last cars FOB lasted 10 years! The service manager Todd Mosier was the rudest man I have ever dealt with in customer service. Said that they didnt have to fix anything that wasnt under warranty. I said the manufacturer should have a warranty on their parts and he said there was no way to tell if they put a new or used FOB on it, and thats what happens when you buy used cars. Horrible place, I will tell everyone not to go to them, I am leaving this review everywhere I can. Rip off Scam artists are what this dealership is all about. RUN! to another dealership that does not operate like they are a "buy here, pay here" lot.

Ha
Ha
Car go vroom Vroom.
Much fast.
Pious
Pious
Much Vroom.
Way
Way
Way
In the wind
WEEEEEEEEEEEEEEEEEEEEEEE

I have always enjoyed my purchasing experience with the Suski Dealership. The personnel I have dealt with are always pleasant, knowledgeable, and professional. See you in a few years.

Great customer service and saved me money instead of letting get something that I didn't need!!

thanks to brad jeske for his patience and great customer service, didnt leave til I got what I wanted and brad made sure of that. will keep in touch hope to bring your dealership more business. Thank you

Gus and Nate were most helpful and made our experience seamless. Thank you!

came in for an oil change and was told I was in need of rotion and their was a recall on my truck I have always been treated with respect by all the staff at the dealership keep the good work up

I do have to say they are willing to make things right. They managed to mess up my drain plug when doing an oil change my previous visit. This resulted in some major work needing to be done to my car. They took care of me however! They gave me a rental and did all the repair work at there expense.

Everyone is always nice and personable. The service is professional. The waiting room is always clean and inviting, kids love the snacks and t.v. while waiting, which is never very long. We love going there!

3 hours for an oil change seems a little crazy. The people were nice just slow, really really slow. I won t be back

The last time I was at Suski I swore that I would NEVER return. The customer service was horrible ! Especially in the service department. Well, Tina in your Service Department saved you a customer ! She went out of her way to accommodate my needs and I left very satisfied. I still have serious doubts about ever dealing with your sales department again, but your service department has redeemed itself 100%. THANK YOU TINA....You are Amazing and worth your weight in Gold ! !

Great experience! I had two FOBS for my 2010 Chevy Malibu I'm selling that we're not working properly recently. After having a few people look at them I decided to take them directly to the dealership, as who wants to sell an item with things not functioning correctly! After about 5 minutes both FOBs were back in working order! Very professional staff, and I was in and out the door in 15 minutes! Great! Thanks!

I haven't been to this place since 1986 when Andy himself ripped me off.The GPS must of thought I was at Suckis but I was probably at Taco Bell. I had to get a hold of the Michigan department of State bureau of automotive regulations to get my money back from their body shop.

Had oil change performed in and out very quickly. Writeup person Brad was very friendly and courteous to me and my wife.

I've brought company vehicles here, I no longer will do it. I actually bring both my personal vehicles (Chevy's)
Across the street to the Ford Dealership.
Suski is a joke

Salespeople were very courteous and quick to take care of transferring ownership
from one vehicle to another.

Poor service don't know how to do these job correctly and never has a loaner car to give out. Will not take any vehicles there or will never do business there.

Stuart Waitman was the perfect salesman. He listened to our needs, discussed our options and helped us determine the best vehicle and purchasing options available.

very nice to informative on what they did to my truck had to ask casher if they did something

The service techs were great. I was a walk in and the were friendly and took care of my vehicle right away before my wife and I left town. The staff their is very friendly. The waiting room is like going to a friends house and making yourself at home. They have all kinds of tvs with something on them for everyone. The kitchen they have there is stocked better then some homes!

Female friend of mine went there and had an awful experience. Her naivety towards cars gave them the great idea to take advantage of her. Her car was not fixed properly and 4 hours after leaving the dealership her car is overheating.

In a day when good customer service is almost non-existent, you all are great. Your service is courteous and prompt. could not be more satisfied. I first spoke to Brad and he was very professional and helpful, and got me in promptly. Thanks so much for good service.

We came in at 8am on a Monday, without an appointment, but was promptly taken care of. So grateful for the wonderful, timely service.

Five stars says it all. Would give more if I could, Kind, knowledgeable, prompt service. Jason stayed late and we never felt like he was rushing us through the process. He answered all of our questions and provided us with options and choices to ensure that we were happy with our purchase. Love our new Chevrolet.

Service was performed well and I was kept informed about the time and wait. Service lounge was clean, well stocked and pleasant. Will definitely return for further service as necessary for the vehicle.

very awesome place their service was awesome got it done when they told me it would be done

When I purchased my vehicle is came with the first 4 oil changes free. Being I have a 6.. L VB I was more than happy to drive the 35min to get to Suski. Jason instantly got me through. Jason is a superstar there and continues to provide service after the sale. Way to lead from the front, I will always recommend Suski and it will always be my first stop when purchasing a vehicle.

Their focus is customer first. Very prompt and ready to answer any question/concern.

Suski is a great place to do business with. Some pressure of corse, that's how to make it in Any sales. We have had some terrible experience at other auto sales. We left with a shake of hand, smile on face, Brand New Vehicle! Thanks.

They are very welcoming. We felt very comfortable. They are very knowledgeable about the products they are selling.

Bob listened to what we were looking for. He answered any and all questions that we asked, if we did not understand something he clarified. He was very kind and patient with our children and answered all their questions too.

Great Experience! The staff is friendly and knowledgeable. This what every dealership should be like.

Absolutely terrible service. Vehicle delivered with a "fixed chip" in the windshield and smelled like cigarettes, tires needed to be replaced at 30 days (at my expense) and when the vehicle was returned to me it was on low fuel (3/4 of a tank when Suski picked it up for repair).

Terrible experience!!!

With my busy schedule the on line experience with Dennis was the only way I could make this happen. Not up for frills and Dennis made this happen with no hassles.

Great service. I had to wait a little while longer than expected but not much anyone could do about that.

Oil change and general check up. Appreciate being able to make an appointment. Personnel were waiting for me when I drove in for service and greeted me with a warm welcome. Waiting area for customers having vehicle serviced is second to none. Appreciate the friendliness of service employees and other employees at the dealership. Service was completed in a timely manner. Very pleased!

Best customer service always friendly and willing to help ,very satisfied with service garage good work.

Went in to have my windsheild wiper fixed for the 5th time. After getting new wipers. They will go off the side of the car when wiping and get stuck and not work. Well after i brought it to them and they said they fixed it. They didnt i dont think they even looked at it. Go to use my wipers and yeah still the same problem pretty stupid people work there if there was a 0 option i would of gaven them that because thats the amount of help i got 0.

Bill in body shop was great to work with. Understood what I wanted done and did a great job making sure is was done properly! Suskis is lucky to have such a good body shop mang!

Cody found an issue with one of my tires and brought it to my attention.I appreciated the extra effort and professionalism

Great service, quick, in and out for an oil change with appointment!

Usually 100% satisfied but they cancelled their "Suski Bucks" program and if I had known that I would have waited until after the new program started. It is scheduled to begin after March 1.

Both Blaine and Phil Goldman did more than expected to help us in the lease of a new Eqinox. They bent over backwards to make the deal happen and accommodate our schedules. We could not be more pleased and appreciative.

Smooth and courteous. Leased the vehicle we wanted for a fair price. Very happy with Dave and his ability to help us.

Very pleasant place to visit GM could learn from this dealership.