Superlógica Review

I AM SUPERLOGICA'S ADMINISTRATOR AND CLIENT. I USE THE CLOUD DESKTOP VERSION, AND THE SUPERLOGUE COULD KEEP THIS PLATFORM. BECAUSE THE MENU IS MUCH BETTER DYNAMIC TO USE. IN THE WEB VERSION GO ON ONE PAGE, BACK ON More

Excellent company! Partner and entrepreneurial vision!

Super dynamic guys, very good system.
I participated in a training and I certainly score 10!

Cool place for co working. Might need to park through the neighborhood, however...

Innovation, the word that best defines Superlogica.
Environment, people, technology and society. These are the main points that Superlogica invests.

Simply the worst possible experience.
To perform a simple contract renewal I am more than 30 days old, they do not answer e-mail, they do not respond to Whatsapp, to make matters worse without finishing the negotiation they have already renewed the license and launched it on the card.
You are ignored within the company. They preach and talk about the value of the customer at their events and do not even do the housework.
I strongly hope to create a company that has a similar product to be able to change companies.

Excellent service and care! Since we started using it in the condominium where I work, I only have compliments. Everything was very clear, the team very orienting and the system very modern and easy to use.

At the meetup I watched the Coffee-break there was little variety and quantity of items ... In addition to the air conditioning not completely covering the atmosphere of the lectures and the projector fails during the presentation ... :-(

Slow system and several crashes harmful to a real estate company.

Terrible! zero support and many errors! I do not recommend!

Great products and services. Highlight for the events area.

My client is requesting a chargeback on a credit card charge that was not requested by our platform.

The customer had a credit card as their payment method and is now paying for something not consumed.

I already opened called and through the help interface and received no help or support.
My client has called me 5 times and sent me 2 emails demanding an answer and I am completely exposed to Superlogica's response time.

The image damage to my business is irreparable. Superlogic literally stole my client on my behalf and not anything I can do.

As you can see on the prints there is no history of charging any amount claimed by the customer, because for us appears as a canceled transaction and the amount was debited on the customer invoice.

I await the good will of Superlogica to respond.

For now, I will have to pay for the error of the superlogic and have the image of my company compromised.

The system itself is good, but the support is terrible, we call, send e-mail, they respond as a solved problem when in fact they did nothing. I just need to do the Homologation of the system and not in an assistance for it to be done. Making the experience with the system unwanted. I wish there was a return on that. Thanks
financial.palacete@gmail.com

They could provide support / service online via chat or skype, because using the phone or email usually takes a long time.

Excellence in everything from the quality of services to the energy of the staff.

I have a lot of difficulty system when it is sold promise everything, I am 3 days trying to contact support and no one answers.
Terrible, I'm here commenting to see if anyone is willing to return me.
The system does not open the conciliations so I know who paid or did not delay owner payments because it does not open the system and is being a neglect.
Unanswered email does not answer very worried and unsatisfied phone so far.

A nice company, it offers space for the community in general.

Best place in the world to work.
Super Logical Labs is also fantastic!

the platform for visual communication is super-cast, it has constant flaws whose solution only stays on the promise. The support is complicated, they do not answer the phone and the resolution via e-mail turns into a Mexican soap opera script and it wastes enormous time. It is necessary to be charging the return of so-called technicians because the support forgets. If anyone knows of a more functional system I will be grateful for the indication!

I went to an event here and I loved it ... top demaissss ...

Company plastered, service deficit and without market vision.

You are looking to put the name of your solutions on the market using clients as business agents.

Nothing is customizable and the mention of strategic partnership is abhorred by the management of the company.

Great space for events! I participated in the wordpress meetup was really cool! Congratulations to all of you!

It leaves much to be desired in the return to the client, it takes training, that does not do, collaborators committed in just having the training schedule and nor is there concern with the needs of the client, we use the real estate software for sales, do not comment on the implantation and they charge an absurd value of expensive, for a training, very ineffective, they do not solve anything, they say that they will solve through support and "good luck", client expects and nothing.

I made several inquiries about the case, to charge for something that they do not give, and simply the training manager, said that their team did the training and everything is ok, do not listen to my request of our need, just want to see event ticket e. ....life goes on.

IF YOU HAVE OTHER OPTIONS ON THE MARKET THAT DO NOT BE THESE TEAM, PAY VERY CAREFULLY.

Expensive, your service is the most inefficient, your attendants treat customers with disregard and never respond to calls. They promise to contact but they do not.

They are doing well in creating an event space in the countryside.

Superlogica offers one of the best software for condominium management.

I'm trying to contact the days with the commercial sector and no one answers e-mail or answer phone. Impossible to touch!

Improve Condominium Customer Service (Administrator)
Support has to be well trained.

The worst support I have ever had. And the customer is always the wrong one.

I recommend 100% .... they are excellent professionals, the service is first world!

Very responsible company and very qualified professionals.

Excellent infrastructure. Enviable work environment and exemplary management.

I have been a customer since 2015 for the subscription system and I say it is very unstable. I have countless open calls for countless reasons but the worst ones are when I can't sell due to unavailability and / or serious error in api. I decided to come here just now since there is a platform error right now, I can't make sales for the customer and there is no phone support over the weekend. Once again disappointed (I do not leave the Super Logic because once inside, you are practically married to the system due to the registration of customers' credit card numbers).

The structure and services offered are first class.

The event space is great and the company has a really cool atmosphere!

Serious company, has developed a lease management system that is a spectacle, friendly, didactic, simple and efficient. It is helping the company to be more transparent and efficient. I do not know how we survived without. Super satisfied.

For days I have been using telephone support and I can not do it.It takes a lot of time without telling you that it is not objective.