How do I report this company's fraud to the government? I got a letter saying if I didn't give them money for a bill with a company I never got service from they'll report me to credit rating bureaus. Very disturbing and appalling. Please post with a response if you know how I can report them.
P.S. has anyone victimized by this company spoken with a consumer class action attorney yet? I'd happily join the class.
This company claims I have a debt with them from AAA. Every time I ask for proof of debt, they say they will send it, but I never recieve anything. I spoke to AAA and everything is fine on their end. I believe they got a hold of my information and are scamming me. Send me proof of debt and I'll change my rating to 5 stars. Until then I'm claiming fraud.
Scam company. Do not give them ANY of your personal information.
These B's are Spam calling me and I'm not even who they are looking for
The employees who work here at completely and totally rude. They drive like crazy people through this parking lot. Me and my husband were almost hit by them at different times. They go at least 50 or 60 mph, I m not kidding. Someone s gotta do something about this. Take action before they actually kill someone.
needs sued called my phone 20 times in one week that is harassment who the hell do they think they are any lawyers out there? They need sued I have proof just look at my caller ID!
One of those situations where u wish u could put ZERO stars. Called FIVE times in 2 days, times ranging from 8am to 8pm. I don t care how much $$ u think I owe & to who- don t wake me at 8am on a Sat!!! Uhhhh
Literally scum telling my I owe at@t money when when I dont even have At@t
This company shouldn't exist! They work for Sprint trying to steal money from people in my specific case i had a 18 months contract with Sprint so i could keep the cellphones i used to pay almost $500 dollars a month. When the 18 months contract finished Sprint sent me to this sunrise saying that i owned over $2.000,00 to unlock the phones well the phones are mine and i don't want to unlock it shy should i pay all this money if my contract was 18 months so i could keep the phones. This Sunrise company they keep flagging and reporting as collection every week. Be careful this company has no moral, humanity and dignity.
I cannot wait to get my day in court.
This company FRAUDULENTLY deducted funds from my checking account, then had the audacity to use the defense "We didn't take any money", even though this is easily disproved by my checking account statement, and the letter I have from the bank where they credited my account, based on their fraud investigation.
Rather than attempt to lie and say I authorized the payment and provided my bank information, they took a rather feeble and unbelievable course of acting in simply denying facts which are easily provable in a court of law, as well as a court of common sense.
I have disputed successfully with my bank. I have filed a complaint with the Consumer Financial Protection Bureau, and have disputed their feeble attempt to skirt the law with their denial of facts.
Now, I am in process of hiring an attorney. On top of the civil litigation which I am about to pummel them with, I am also going to make sure they are pursued criminally. They chose to steal from the wrong consumer, and I am not letting this go.
Screw you, Sunrise Credit Services--you're about to get served.
These people sent me a letter claiming I owe them money! Who are you clowns?!?! I don't have credit and I don't have any debts! I don't know how you got my information but you are not receiving one cent of MY MONEY! Theives!
Continues to falsify caller id - finally spoke with someone who continued to call and hang up. Turns out, it is this company and they were even dialing the wrong number. So many calls and hang ups, only to learn that the spoof the id and I wasn't even the target. This spoofing practice is so annoying.
I work with Collections companies regularly as I work as a Billing Specialist and I have to say this company is probably one of the worst that I have ever come across. Dismissive, disrespectful and operates outside of basic billing laws.
I don't owe them money, they called me looking for someone else and then called me a liar when I told them that I wasn't the person that they were looking for. When I asked to speak with a supervisor to discus the flagrant disrespect demonstrated by the cold caller, Malissa whatever spoke over me several times, didn't address any of my concerns and pushed again for me to give out the personal information of my friend. Then hung up on me. I hope I hung up on her first! Very unprofessional and after a quick google search appears to be illegal.
As a FORMER EMPLOYEE OF THIS COMPANY, I learned the difference between people who want to pay their debt vs. professional debtors such as the people complaining on this post. This company is not a scam & has been in business for many, many years. There are many representatives at this company that actually care about helping people becoming debt free, but you have to want that for yourself. Coming on here and complaining about the security questions asked TO PROTECT YOUR PRIVACY & the various numbers used to GET YOUR ATTENTION is ridiculous. Especially when you know you were a customer of the client we re calling about. This company offers so many options to avoid collections activity such as credit reporting, litigations etc. but you can t take your sweet time stalling & even worse, LYING about owing money that is placed in the system. Don t get me wrong, big companies come with a lot of confusion & error when doing their billing, but why not let us help you resolve it? This company is here to help even when you decide you do not feel you owe the debt or have been a victim of fraud. I can t even tell you how many people have called in to THANK agents for informing them of the debt & taking strides to help resolve it. To Everyone on here claiming the company is a scam , the security questions are too personal , the agents are rude ... understand that the attitude of the agent who takes your call comes from your history of being in the office & the flow of the call. Stop stalling, hanging up & making it seem as if this company is the problem & just PAY YOUR BILL. You re even given the option to pay the original creditor before you re placed with this company so by the time your account is in the system, it has already been 3-6 months since you haven t paid/ignored the bill sent from the original creditor. Avoid the negativity associated with collections and just be honest & communicate with the reps that call. It ll only result in No calls, no credit reporting, no worries.
It s defantily not a scam. I used to work for this company. Over 7 years actuly. They train there collectors well. And yes I m sure you have gotten some bad calls. But thats from everywhere. I had a bad call from pepboys and it was a manger calling in to speak to me about an employee that I made a complaint about. The manager that called in ended up being way worse then the employee I left a review about lol. But to each it s own. I just see that a lot of you are yelling scam. And this department is far from that.
Scam. "Linda" wasn't particularly rude but i know it's a scam. If i have a debt i take it to the company i owe, no third party. People get your info and make it seem like they're legit. I had someone call about a credit card account which i had already resolved and closed. Now people pretend to be from the police dept and say you have a fine or warrant and you need to make payments. Don't trust just anybody on the phone. People are selling your info to lowlifes like these.
I receive calls every single day from this company and this morning, on my day off, at 8 AM another call. I have no account or collections with them. They continually HARASS people. If they call back after I asked to be removed from the call list, I will have my lawyer be in contact. I'll also report this poor excuse of a company to the Attorney General.
Keep calling from different numbers even after telling them I don't know or owe them a dime! Rude people who are so robotic...is this....is this...is this....YOU dialed me...tell me who you are...name and location.
Calling me using a local number when supposedly you're only located in NY.... SCAMMER!
This company is a scam they keep calling my wife and have their own employees leaving google reviews as I just flagged one of them. Sad.... They even admitted to being an employee in the review
They called me trying to collect someone else s debt. If they call again I will update to one star
All of these one star reviews are from people who obviously do not care about their credit or don t have the money to pay their debts. Customer service is very helpful, and these collections are well trained. When a collection agency calls you, most of the time, you re not going to recognize the name of the company until they call you! So instead of saying you don t have an account with Sunrise, listen and verify the information! They ask for your date of birth for verification, they don t ask for your full social or anything that would make me think OMG SCAM . How many people are born on the same day as you? Anyway, great company, very helpful. Thank you.
Constantly calls multiple times a day, hangs up on you when you answer the phone, never leaves a message
They deserve no stars. I don't even know why they are calling me. They will not tell me. They harass me call me from tons of different numbers even late at night. They are always rude. I'm a strong believer in not giving personal information out over the phone because you don't know who your really talking to. The first thing they always ask for is my ssn. I'm not giving that out to no one.
Very poor customer service skills. I got a call from them saying I owed money that I was not aware of. Guy was rude about everything. I had to get on to him and tell him if he didn't lose the attitude that I would be disconnecting the call. After I made the payment, I still get harassing calls all day about it. They will look it up and then tell me that the calls were a mistake.
these people are scammers and are not legit - i am giving them one star because it is the only way to leave a review
I had got a very interesting call from Naildovin who sounded like a circus clown. It was not my debt but I proceeded with the call to listen to this funny guy. I recorded the call and know I have myself a Naildovin soundboard to use on them if they call again. Thanks for sounding so unprofessional and making a joke out of your company. He also broke several laws under HIPPA and my attorney was notified! I'll take my 3000 bucks now!
They keep harassing me everyday I m about to file for harassment with the law.
Huge scam. They sent me a bill, said I owed money. I called the company they said the bill was from and they told me they never sent anything to collections because I dont owe anything how convenient. Now they won't leave me alone. Continuing to block numbers as long as it takes. They would hang up everytime I answered anyways. What a joke!
Thank you everyone for your reviews they keep calling but I now know not to pick up the phone and will continue to pay the original company they can get the payment from them...Goof customer service doesn't exist anymore you will get a lot further being nice
This needs to close down immediately. What ever you do don't give them money. They refuse to provide me with a confirmation letter of my account I requested a copy over three months ago and still no letter again I say don't deal with this company. My attorney will be
addressed regarding this issue.
This number is for Sunrise Credit Services, a debt collector. They called me at my workplace because they do not have my direct number. YOU ARE NOT ALLOWED TO CALL MY EMPLOYER, DO NOT CALL AGAIN.
The rudest debt collectors ever!!! They call and hang up. When you call back they hang up on you. If you are trying to collect debt you should have good customer service not be rude!!! Blocked the phone number and will wait until it gets transferred to a different agency.
Trying to collect money from me for AT&T I haven't had AT&T for years
I've only spoken to 1 representative who wasn't out right RUDE. I don't think I should be treated less than a person just because they think I owe them money!
Constantly calling me and harassing me. These people need to get a life.
So I took care of my debt that was very fresh. Manager promised to issue me out a letter of settled. Was promised the letter on Monday... Monday comes along no letter and no boss. The reps are ignorant and rude as hell. I have them recorded matter of fact I will be filing a complaint with the CFPB. Tuesday comes along... no letter boss isn t in and manager is at lunch. This is such a fraudulent company.!!! Dealing with them and there employees is such a headache. Never experienced anything like this!!! If I don t receive my letter I will be disputing the charge!!!!
Have to be the most uneducated group of workers. The company won t last too long with poorly trained and educated individuals
Kept harassing me. Calling 5xs a day. Then they refused to state who they were when I asked; all they would give me is their first and last name. The last straw was when the guy yelled at me. Yes YELLED at me because I refused to give him money. Especially that same day.
Called me, refused to verify their identity, started pumping me for personal information. I wouldn't give them anything, they got hostile. Do not interact with them. At best a scam, at worst somebody who buys written off debt for pennies on the dollar.
Sketchy. They called my mom asking for me and when I called back the rep I got freaked out and hung up on me. Still no clue why they even called.
if i could give 1 star i will the rep that called me was rudeeeeeeeeee, she needs to leave her problems at home and learn how to be professional
Very Rude, they deserve 0 Stars! Most of the representatives do not seem to have any common sense and knowledge of good customer service. The mangers aren't any better! Manager Jayne Wright will not help you and will lie to you!
Id like to add that I paid my tmobile debt to Southwest Credit Systems, L.P.
4120 International Pkwy, Suite 1100
Carrollton, TX 75007-1958
I did not mind paying them my $360 in FULL because they spoke to me like a respectable human being ! They didn't harrass me like the reps at sunrise, I still cant believe that Jayne Wright heard her rep harrass me for an hour telling me how to handle my finances and have the nerve to tell me that she didn't hear him tell me anything wrong. Which tells me even the managers know the reps are being out right rude and disrespectful.
Just because you owe money doesn't mean anyone has the right to treat you a certain way. I chose not to pay them so they closed my account and it got sent to Southwest. Thank God!
These people keep calling me about a guy who was an old tenant of the guy I purchased my house from 2 1/2 years ago. I dont know how this company even got my phone number as I had no connection with this gentleman, I asked them how they got my phone and they tried to lie and state the client gave them my number witch is definitely not true because again I had no connection to this man and he dose not have my phone #, I believe they obtained my phone number in unscrupulous manner. If this has happened to you as well please report this company they need to be stop harassing people who nothing to do with them or their client.
Very unprofessional, I got various calls asking to pay an outstanding balance on an optimum accnt, which by the way I had already close in good terms,
But sunrise keep on calling trying to collect a payment on a mysterious account, because every time I called optimum regarding any balance on my account they would say what balance, optimum kept telling me, my account was closed and there was no outstanding balance due, yet sunrise kept asking to pay a balance due under my name, the last thing I wanted was to have a collection debt on my credit report, which I ve been working on very hard, I was getting frustrated, what a headache, finally after going back and forth and getting nowhere,I called sunrise and spoke to a female who specialized on optimum accounts, and after been on the phone with her for about 20 minutes she realized some how my name and phone number got mix up, and she said my name and number were going to be removed from the calling list, I was like now what, she said that was all, that I wasn t going to get more calls regarding that outstanding balance....
It so fun to play with these idiots... haha... they ask to confirm my identity, I simply tell them "no, I won't".. they tell me, well sir we have your address, does it start with "*****" I tell them "it could be"... lol they get mad and hang up... it so fun...
I refused to give these pimps one red penny! look up validation laws. Don.t be scammed
This company is a scam and is stealing peoples information but you got the wrong one. Lawyer up people. I intended to sue!
THIS IS A SCAM!!!
Called me telling me i owed money to a company I have never heard of or used before don't listen to them put this in your spam caller list.
They mailed me a collected account purposely from Paypal for the amount of $4984.79. I told them I never have a Paypal account and only use Costco Citi card for all transaction. They did not even try to explain or dispute anything and said they would look into it. It looks like they are a scam company looking for fish off the water!
RUDE RUDE. I have never encountered one person who was nice with these fools. The do not deserve to be in business and they need more training.
STOP CALLING MY PHONE. The person you are looking for does not reside at my address. I continue to tell you guys that and you still call. You guys are also calling my phone from different numbers. My next step is calling and filing a complaint with BBB!
This is a very disrespectful and unprofessional company the CSR JULIANNA DELGANO argued at an elderly lady that was trying to find out what she owe and who is the company, the lady was being billed from a doctor office and the company had close so she was just trying to get the correct information to pay the bill if it was really hers or not.
This will be reported to Better Business.
Train your CRS about compassion
Constantly calling trying to fish for data. I've told them to stop calling but they do not respect that.
Just tried phishing for information on me... these guys are scammers
I had 7 dead air calls from this terrible company. On the eighth, a person was finally on the other end asking for someone with a similar name who lives 8 states away from me. They called back again asking to confirm details and I told them I'm the wrong gender and in the wrong state. THIS COMPANY SUCKS.
Jasmine was the worst representative imaginable. I called to inform that my father is deceased and would not be paying the cable bill. She rudely tells me I need to call the cable company. I attempt to verify that info and she gets worse. She talked over me several times. Just rude. My father is dead and just a moment to treat me like a person would have been nice.
This company did not send any mail or call at all but I had received 3 notices within 1 week on my credit report saying an account had been sent to collections. I had to call them and ask what this was about, they would not give any info out even after I gave them my info verifying who I was which I told them I was hesitant to do. This is a predatory collections company and they should be ashamed of how they conduct business. A majority of their payroll is in a call center and they will spam call you non stop, hang up on you just to report you to collections further diminishing your credit. After the three notices I got another 2 in one single day on my credit report saying they reported the account to collections. All for a simple 200$ that was owed to AT&T. I just wanted to verify with AT&T that I had owed money and AT&T confirmed that when my account was closed a balance was left over, I asked them why this was not brought up so I could pay before they contacted a collections agency. AT&T response is it will not show until after the closing of the account (AT&T obviously has a flawed process). To use this company and this company have the CEO's picture saying they conduct themselves in a professional manner is absurd. This is a sick and twisted company that should be put out of business with each employee working their held accountable for how they treat people they are trying to collect from. The founder husband and wife combo obviously gave 0 ZERO training to their kids and let them run this company into the ground. The mother is probably turning over in her grave watching how this company spam calls people to get any payment they can. Worst business practice ever, they will even wait or just flat out not send the payment info to the credit bureaus forcing you to call back and do it yourself getting a letter showing you paid the account off.
What is $124.49 for ??
Scam.
Useless and liars. Change the story
With each call. I refuse to pay for something I didn't have. Optimum
Are con artist. No way to contact them
zero stars. i received a collection notice on behalf of my cable provider, despite my account having a $0.00 balance. i called sunrise credit services to request proof of this balance, and the agent i was speaking with was SO DISRESPECTFUL. NOT HELPFUL AT ALL! i ended up calling the cable company and working it out with them directly. SCC seems fraudulent, and at the very least...TERRIBLE CUSTOMER SERVICE
This company is the worse they call from about 50 different numbers 845-205-**** They do not leave any message. I will not talk to someone who keeps harassing me all day and not leaving leaving a message, you have a better chance of seeing a pig fly! Not even giving them an option to be rude to me keep calling and you will keep getting voicemail.
Horrible service. No help after Ridiculous hold time on the phone multiple times. Do not recommend ever using them. Avoid if you can.
I dont have an account with this company, yet it showed up on my credit report.
Sent me a letter stating I owed charter 44.99. called charter and I'm all good on their end. Scam.
This company for some reason keeps calling my mom's phone number. I spoke with them the other day and told them the number to call to speak 2 me and they proceed to call her number wich i don't know how they even got. When I spoke to them the other day they were very rude when I told them I was unable to pay anything because at this moment I am the only one working. Got yelled at so I hung up on them!!!!
Got an unsolicited phone call from these people on a local number (I'm not in NY so they're clearly routing their calls to appear local). The rep on the phone refused to tell me what the nature of the call was except to say "a private business matter" and she refused to discuss it further unless I gave her my home address and last 4 digits of my social security #. When I told her I wouldn't give either of those unless she told me the nature of the call she promptly hung up.
I wish I could give this -NEGATIVE 10 because this company is HORRIBLE and UNPROFESSIONAL!!! NEVER GIVE THEM MONEY!!! Why would AT&T use a company like this? It makes me question AT&T's integrity. I hate the fact that reputable companies don't care about their customers or their confidential information that they would get in bed with a scamming company like this one! These people are a joke and seriously untrained.
Some airhead lady called asking for about 2 people who were NOT me. Then when she sensed my frustration she dared to call ME rude. Go to school and get a real job so you wont get stuck victimizing innocent people over the phone! I just hung up and blocked the number.
Sunrise started calling me back in December on a ATT bill. I called ATT and they said i could pay them. I am not paying a crooked collection agency full of degenerates that want to screw people over.
Why y all keep calling me and sending me unknown bills for no reason?
stop calling people who aren't your customers. I am not a customer yet there are times when this company takes financial transactions from people's account who aren't even their customers and don't owe them any money.
I have no problem with collection agencies collecting legitimate debts, but this company does business with Charter Communications, whose billing system is incomprehensible to the people who work there. This leads to bills not paid through autopay and accounts being turned over to collections without warning! This company needs to better research its clients.
Harassment. Will call me upwards of three times a day even though there has been no possible way for me to accumulate credit card debt.
This is not a collection agency, Sunrise is scam business. Harassing my co-signer, yet they don't even own my loan. They've been asked over and over again to stop calling the co-signer, who has had a stroke. They don't call me. My loan is with a government agency with all my other student loans. These people are simply trying to get money that doesn't belong to them.
These are scammers. Don't give them any money. I don't owe OPTIMUM company a penny.
I have to let few News Channels to know about this "BS" company.
SCAAAAAM idk who/what they are but they call my phone EVERYDAY from around the same numbers it s so annoying! I answered once and heard a Nigerian man talking nonsense.. I immediately hung up and been blocking there calls every since.
Would leave a NEGATIVE review if possible. They keep calling and won't listen that I NEVER has a account with the company they are talking about. Sounds like a CON COMPANY
Scam. The first thing the rude lady asked me was personal lnfo and that she couldn't give me the reason for her calling me unless I gave her personal information.
claims to collect from at&t. THATS FALSE. THEY PURCHASE DEBT WITH INTENT TO COLLECT AND ARE SUPER NASTY WHILE DOING THIS. THEY ALSO DISCUSSED MY ACCT WITH ME WITHOUT VERIFYING MY SOCIAL SECURTY. SCARY.
They call leave no voice mail doesn't state what or why they are calling. If there is documents being mailed why am I to believe the call nor entertain the "conversation". Scam.... I have blocked the 2 different numbers that are calling me with a daytona beach florida number..... Harassment
We agreed on a certain date when to take money out of my account and the guy on the phone just wanted to clock out for the day so he pressed for payment when I had plans to pay it on the 28th that was always the plan and for him to take literally all my money out of my account because he wouldn t listen to me makes me very angry.. a manager got involved saying she s sorry and that I d be refunded but I ve been without money for now 6 days and no refund. At this point I demand Damien s(the a-hole on the phone) head on a stick I had my grandmothers funeral this past weekend and had to borrow money for gas to get to the service, I think they should have more TRAINED customer service representatives if they re going to be handling dates and money. No wonder when I looked up this company the second website is a site to literally sue y all. You re messing with people s lives and it s NOT okay. I respect the company and I understand that if you owe money, you pay it. But I also understand communication and plans because by the time they would of taken it out I would have been fine. Screw Damien.
SCAM!!! I got a call where a representative tried to bully me into giving my credit card info over the phone to pay a bill that was settled through spectrum over 4 months ago. They were rude and aggressive and extremely unprofessional. They were able to obtain information such as my email and address as well as the amount I "owed" which makes them seem legit when they call you to collect a bill. Ignore any person that calls you from this number.
Very rude an ignorant customer service. I asked for a supervisor an was laughed at then hear, "ok who wants to play supervisor"
They call 10+ times a day every day despite showing them they have the wrong number. I've contacted an attorney.
I got a collection account from them stating that I owed $118 for a sprint account I had. Although I didn't feel that I truly owed that, I still paid it. I paid online and left a message asking them to remove the account from my credit report. They did within a couple of days which I thought was great. Nothing to complain about here.
I don t have a cc or debt and they don t stop calling
worst Agency. I even know someone Who Worked There . Rude - Abusive I spoke to someone in management . Do not Deal with this Company . Hang up the phone . they try to make a deal to get any money they can - terrible to say the Least . They are not worth the conversation . Most Unprofessional people on the planet
Call me again!!! Do it! From the fifty million different numbers that all go back to this company! You re brave! I ve recorded 12 times telling you to stop calling me! Woohoo payday
sunrisecreditservices.com