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Angela Foley

4 years ago

I work with Collections companies regularly as I w...

I work with Collections companies regularly as I work as a Billing Specialist and I have to say this company is probably one of the worst that I have ever come across. Dismissive, disrespectful and operates outside of basic billing laws.

I don't owe them money, they called me looking for someone else and then called me a liar when I told them that I wasn't the person that they were looking for. When I asked to speak with a supervisor to discus the flagrant disrespect demonstrated by the cold caller, Malissa whatever spoke over me several times, didn't address any of my concerns and pushed again for me to give out the personal information of my friend. Then hung up on me. I hope I hung up on her first! Very unprofessional and after a quick google search appears to be illegal.

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