I put 3 stars because I had a problem with them. So basically I would have put 0 stars because they were not correct with me. But I had to deal with Vanessa N to resolve my concern and she was great. Listening, understanding, efficient and very kind. So for her it is 5 stars without hesitation so to make the average I put 3 :)
Ms. Ratsimbazafy is perfectly competent and responsive to all the inevitable incidents that punctuate the life of the building. A true professional dedicated and easily accessible.
This agency was recommended to me for my rental search. Dynamic, responsive and attentive team. It's always nice and I therefore recommend in turn!
Extremely unprofessional. Small young manager of the condominium very incompetent and president no better. (she defends her collaborators at a minimum so as not to recognize their incompetence but attacks you without even greeting you) Very difficult to live with as an owner: only the site and the possibility of paying online are accommodating. Between a small trustee and a big box where it is still possible to climb, I preferred Foncia. To flee like the plague, will ask for a change of trustee at the next GA. Watch out for this syndi. Co-owners, if you have to change, especially not Oralia! Update of my opinion: also know that they lie brazenly and deliberately in order to achieve their end. Always demand writing to defend yourself against these gangsters. Good luck to all those who have (or will have) to do with them.
Efficiency reactivity courtesy, I welcome my relations with Ms. Ratsimbazafy for several years.
Too bad that we have to put at least 1 star (if I had been able I would have put ZERO!) In less than 6 months of contract with this Trustee, the latter does not meet the professionalism / transparency / availability praised during our meeting of co-owners to win the management of my building. They have : - not complied with the RGPD regulations on my personal data (use of an email address without my consent) - not respected the deadline for sending the minutes of the general meeting of the co-owners (we received it two months after it was held - the law provides for one month!) - not respected the vote of the co-owners at a general meeting on the ALUR work fund (non respect of the amount, nor that this had to be called in a single call) - took the liberty of calling sums not voted in the general assembly of co-ownership But beyond all this, the customer relationship is non-existent: - no response to emails - no response to registered letters with acknowledgment of receipt - even the President of Oralia Sully Gestion does not respond to the email that is personally addressed to her An Oralia trustee to avoid or not to choose if you have to change.
1 star being the minimum I can assign ... ORALIA SULLY GESTION "manages" our co-ownership recently and I already have reservations about their professionalism and their vision of communication. Indeed, the vote of our last General Assembly concerning the amount of the call for the works fund was not respected. Mrs RUIZ -accountable- as well as Mrs CABROLIER -presidente- were contacted by email on several occasions by myself (on 25.01.2021, relaunched on 31.01.2021 and 05.02.2021) as well as by other co-owners in order to: - to have additional information as well as explanations on the fact of not having respected the law - to regularize the amount due. To date, no response to these emails nor to those of the other co-owners. In my opinion, this is a lack of consideration on your part and it is not worthy of the rigor hoped for and expected from a condominium manager! Updated on 02.16.2021 First of all, thank you for your feedback (the first one I have since 25.01.2021, and in my opinion, it is a shame to have to leave a negative review on Google to have one ...) I allow myself to provide more details: 1- A representative of ORALIA SULLY GESTION was present during the vote on the resolution in question and the second part of the minutes of this General Meeting (in which this resolution appears) was sent by your management firm ... The error therefore does not lie with the former trustee (at least that one). 2- The error is of the order of 2400 euros for the whole of the co-ownership and not of 100 euros as you announce. Even so, it is a question of principle. To err is human, but when we are aware of it, common sense dictates that we remedy it or discuss the different. However, we (me and several other co-owners) did not receive a response or even an acknowledgment of receipt to our emails. This is the major cause of my dissatisfaction. 3- Know that I am in favor of positive opinions when justified (the 62 other opinions and 215 ratings left on Google show it). The continuation of our collaboration with your management firm will confirm this I hope ... Cordially.
this is the worst management company in Paris. It's even a joke that they call themselves a management company. I have been without hot water for almost 3 weeks and they have done nothing. I live in a very high rent apt. and their services are non-existent. the light in my hallway has been out for months.
