Stotz Equipment formerly Arizona Machinery Review

Went inside to buy Garden Tractor, not one person acknowledged me. I walked out cash in hand and bought a unit at another location.

Ready when we got there. But the guy drove our lawnmower on to trailer then just waked off. No, here's how you run it or anything. Also wanted to look at the gator but no one came out. Guess we were done.

Great people, clean showroom and shop. Everyone was as helpful as can be.

Very helpful with parts I needed, still is the best in west

I love the customer service and general attitude of the folks I interact with at this place.

Computer was down so uber slow. But I eventually got what I needed

Great place to get all of your John Deere equipment and parts and service!

They have everything you need for John Deer and Stihl equipment!

Awesome job. Done sooner than promised. Great customer service. Thank you.

These are probably the best people in the business to deal with. I bought a wee little E170 lawn tractor but you d think I bought a 500k piece of farm equipment from the way they treated my wife and I! We had an issue with our newly delivered tractor within a few hours. They dispatched a field service tech the next morning. There was some kind of defect in the engine, so they replaced the entire tractor within 2 days, without hesitation. Received several phone calls from the service manager, sales representative, and I believe the general manager, all of whom apologized profusely! I didn t think anyone took customer satisfaction seriously anymore, but these folks do! So far, I have 8.2 hours on my E170 and I m LOVING IT!
Stotz Equipment now has a customer for LIFE!!
You guys are AWESOME!! Keep up the good work, guys!

Sweettouch Carpet Cleaning Endorsed and yes we clean there floors

Super nice & helpful guys. Was looking for hard to find part, they didn't have , but they are reached ng out to their suppliers. They went above and beyond.. Great customer service.

Didn't have what I needed but took extra time helping me find what I needed. Great service.

I strongly recommend you order John Deere parts through Lowes or Home Depot, they have better prices and delivery times. I order attachments for my mower from Stotz, paid about $100 more, because I was told that attatachments would arrive in 5 business days, vs Lowes and Home Depots 2 weeks. After placing the order and paying, i called back ths week after to see if the attachments had arrived. I was then told it would take two weeks, same as their cheaper competitors. Its been over two and a half weeks since as Im writing this review. New they are saying their shipping company quite. A different employee said they lost the package. Still no attachment. I need the attachments to over seed, a brief window if time in October. Strongly recommend you dont use this company!

They won't even look at your mower for under $200. That's what they quoted me.

Bought my tractor here and was extremely satisfied with the service. Took my tractor in to have an item checked and they did a great job. They are professional all the way. Great experience every time.

Hello
I just go in this shop to buy a John Deere cap like my favorit singer "Steve Seasick"!
They have a lot of choice, and this place seems like "Toy're Us", there is so much toys..!!!
Please don't go here with your child..!!!
The crew was so friendly with me.
Thank you for this moment
Alain

These have to be some of the nicest people around. I was getting ready to start my STHIL blower and the cord broke. I called around and no one had technicians available. So I called Stotz and they said come on in. As soon as I walked in I was greeted by Willie and he called me by my name and said welcome in. I was surprised that he knew who I was, after all I just spoke to him on the phone 20 minuets prior. He was taking care of a young lady and he cracked a couple of jokes and some other gentleman pointed me to the Service department. I was then greeted by Ray and he asked how could he help. I told him what happened to my blower and he asked how soon did I need it. I told him that I have a yard and sidewalk full of leaves and that I really wanted to get my blower repaired ASAP. He said, No problem. He then takes the blower over to a technician named Justin. This guy was really nice as well. He fixed my blower within 10 minuets. I waited a short time for my invoice and I was out there. I highly recommend this place for any of your lawn equipment for tractor needs.

Just bought a used GT262 off CL and didnt know what fluid type to use for a manual transmission (not hydrostatic). There wasn't useful information on any existing online forums. Went to Stotz and spoke with the guys who helped me pick the right fluid specifically for that transmission. Not only that, they have any and all parts available for my old GT (and for any/all old JDs I've owned). You cant find that type of service anywhere in the tractor world and that's what makes them unique. Friendly service, clean store, quality parts. Definitely going to be a returning customer here.

One of the most rude parts counter I have ever seen. They give no help.

People here were very helpful in our getting our John Dere "Gator" up and running

Will was very helpful and friendly goes beyond to help his customers

Knowledgeable, friendly and helpful staff. Our go-to place for landscaping equipment purchases and service.