ALSA Reviews

A risk of the conductors of the line to the lakes, they speak by transmitter constantly. There are other means to communicate between bus

Good service and schedules, they have a cafeteria and line to the covadonga caves

Place to take bus to go to the natural site of the peaks of Europe.

Departures for the lakes of Covadonga every 15 min, from 9 in the morning

It is very good to buy tickets to go to Covadonga, which allow you to move on buses throughout the day.

You have to buy the tickets inside the station and then the bus line. So it is recommended that while some are waiting for the bus queue others are buying tickets.

Of course, and that is what lowers the number of stars. The bathrooms are very dirty.

Comfortable and wide Bus station. With a lot of travel offer

Terrible service.

Children who buy tickets at the same station in alsa have less desire to serve you than the rocky brother-in-law.

After passing the bad swallow of seeing the friendly faces of the children, we take the bus towards Covadonga lakes, and what is my surprise? ... arriving at the stop of Covadonga that is halfway to the lakes, the driver he gets off without saying a word and goes into a restaurant, until then he has his logic since he is entitled to his needs ... but after 15 minutes and the passengers worried, to our surprise, we realize that he is sitting in a lunch table ..... we threw 25 minutes without knowing anything in the bus.

Only a ticket office on August 20 at 12:50. Very long tail A broken ticket machine. How nice it is to have the exvlusive!

One of the best bus stations in the country, somewhat disproportionate for the population it serves. Huge cafeteria with cheap restaurant. Everything very clean with gigantic hygienic services. Parking right next to it. It would lack a ticket office with staff all year round or a ticket machine.

Great idea to climb the Picos de Europa. Highlight the expertise of drivers. Discount for large family although on the web and at the box office does not put it.

Apart from the price, which in itself is expensive when it comes to going up to a national park (remember that we are not paying a ticket for the maintenance of the park, but the bus ticket to a private company), the security measures per issue Covid are NULL.
It is really shameful that they want to fill the buses to 100% capacity, without any preventive measures on the part of Alsa, and inciting more passengers to get on a bus that is already practically full, without keeping any safety distance, with such to reach the maximum occupancy.
Honestly, it is not worth going up to the park taking this risk. It was overwhelming to travel like this, and an irresponsibility that if we had been previously aware (in our case, the bus was especially full on the way down, and I think it will be the case for most), we would not have accepted to take this risk.

Honestly, I agree with several comments that I read here: they should withdraw the concession of the bus service from this company for negligence in managing it. And the competent body should ensure that they have the capacity to offer these services under the current health security measures; or not offer them.

Great service to go up to the lakes of Covadonga. From the friendliness at the lockers, the drivers and organized in such a way that the waits are short. And the ease of being able to stop around the sanctuary regardless of the parking lot you have to return to later.

Nefarious service, the ticket offices and buses are very far from covering the demand of visitors which causes infernal queues in a station lacking reform and ventilation

There is a problem to check where and when the buses leave. Stuff and even information don't speak English, only Spanish. You must buy tickets to other cities then Covadonga in other place - not in cash, but in the Cafeteria.

Very good service. Very comfortable and punctual buses

Good attention, buses meet the schedule and in the cafeteria you eat CHEAP, RICH AND ABUNDANT!

Total disaster!!!! The journey to the Lakes of Cavadonga a disaster, I am not able to understand how it is possible that with the situation of the COVID-19 Pandemic that is experienced today in the world to go you have to do it on a bus due to the capacity limit for cars in the place and then on the bus the capacity limit is not respected ... I am talking about a full bus, no distance, all the seats full, locked up breathing the same air and I never saw the gel at the entrance of it, so I think The virus never stops or rather we all immunize ourselves, obviously those of us who have an adequate immune response and our body responds favorably because others DO NOT ... my greatest wish that this reaches whoever corresponds

I personally think the prices to climb the lakes things as they are are excessive and then I did not like the speed they took both to climb up and down the lakes as they are very narrow roads and without any protection ..... Little happens for what can happen ..... because more than going by bus it seems that you are sitting with Carlos Sainz.

We had a problem with a young driver between 20-35 years old who became very hostile, cocky and on top of that he threatened us for asking him to calm down saying that if he did not manage we would get off in the luggage rack for pets. A despicable treatment. This happened on August 18, 2020 at 6:30 p.m. in the Los Lagos car park. We will try to find out with the help of Alsa customer service and traffic who is involved with names and surnames, because of course with that attitude he does not even deserve the job.