R

Robert Kains

3 years ago

These are probably the best people in the business...

These are probably the best people in the business to deal with. I bought a wee little E170 lawn tractor but you d think I bought a 500k piece of farm equipment from the way they treated my wife and I! We had an issue with our newly delivered tractor within a few hours. They dispatched a field service tech the next morning. There was some kind of defect in the engine, so they replaced the entire tractor within 2 days, without hesitation. Received several phone calls from the service manager, sales representative, and I believe the general manager, all of whom apologized profusely! I didn t think anyone took customer satisfaction seriously anymore, but these folks do! So far, I have 8.2 hours on my E170 and I m LOVING IT!
Stotz Equipment now has a customer for LIFE!!
You guys are AWESOME!! Keep up the good work, guys!

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