Steinway & Sons Review

Spectacular tour.
Pianos at every stage.
Truly a landmark.

If you are lucky enough to take a tour of this facility, it is beautiful. Watch a piano constructed from sanding bare wood to fine tuning keys. Each room has another function and the grounds are tremendous. Just make sure you are walking with a guide because every time I go, I get lost.

The tour was directed by a retired employee who started at the bottom of the company and came up through the ranks and was eventually head engineer, or something impressive like that. His knowledge on all aspects of piano building was evident and he did a very nice job passing along this information to a group of about 15 of us. Much time was spent discussing different wood varieties and their special nuances. Maybe a little too much detail with the wood. We went through different areas of the factory and watched as the laborers worked on their contribution to the piano. Much was said about the unique sound of a Steinway, the desirable sound, the superior sound of a Steinway. But nowhere in the tour did we get to be in a room and listen to an actual Steinway piano. We saw every aspect of it's construction but in the end, I left feeling like the tour missed the mark because of that one thing. A short demonstration about sound or something would have meant 2 more stars from me. We did talk about sound at one point in the tour but it was just in theory. Who wouldn't have wanted to hear someone play some notes?

It is the best place to buy the best quality pianos and spectal sound

Worked in factory "CASE" department. We make the best playing pianos in the world

The best pianos of the World, I love and i like it Steinway and Sons.

I was studying piano tuning and this is a lovely place to get to see how Steinway produces their pianos. I feel every pianist/musician needs to come here. It's great to see the different stages of building a piano to the tuning stage. We met and saw lovely wood crafts and saw beautiful, intricate designs for pianos as well. There is a wait to book to go - so definitely sign up sooner. They provide the goggles to walk around the factory and there's a tour guide who is happy to answer your questions.

I love this place because I work here and it's music to my ears.

Very informative and enjoyable tour. Truly a historic location.

The YouTube videos are better than the actual tour. We only heard about 1/3 of the tour guide's comments because the factory was so loud and we're not that old! He had some good stories to tell, but I wanted to see how the intricate parts of the piano were made, not just the furniture part. I don't feel we had enough time to stay and watch the workers at each station.

Excellent tour. So fascinating to see a piano made.