Jean Steele

Review of Steinway & Sons

The YouTube videos are better than the actual tour...

The YouTube videos are better than the actual tour. We only heard about 1/3 of the tour guide's comments because the factory was so loud and we're not that old! He had some good stories to tell, but I wanted to see how the intricate parts of the piano were made, not just the furniture part. I don't feel we had enough time to stay and watch the workers at each station.