Steigenberger Airport Hotel Amsterdam

Steigenberger Airport Hotel Amsterdam Review

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4.1
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A
3 years ago

Has a spa feeling to it either extremely friendly ...

Has a spa feeling to it either extremely friendly and accomidating staff.

I was here due to a flight cancellation. They have great amenities from a spa, a good gym, and excellent bar. The only draw back is that it's a bit of a ride to downtown but you can take their free shuttle to the airport and take a train to pretty much anywhere. You can also uber.

Excellent place to stay and would love to again

C
3 years ago

Please check your employees again. Mr. Diar Ahmed ...

Please check your employees again. Mr. Diar Ahmed tried to tamper with my wife. When leaving the hotel he insulted my wife in his own language in a very low voice: "Pijpslet"

Just crazy. I strongly advise against this hotel. Good thing we didn't take a room.

B
3 years ago

Close to the airport in a quiet location, free shu...

Close to the airport in a quiet location, free shuttle back and forth. Great restaurants, great staff, and very clean. I didn't care for the mattresses or pillows -too soft- so I deducted a star.

P
3 years ago

Typical airport hotel, but great value for money. ...

Typical airport hotel, but great value for money. I paid about 98 Euro for a spacious, well kept room. Free WiFi across the whole hotel, no sign in required. Friendly, professional staff. Wholehearted recommendation.

G
3 years ago

Stayed for 2 nights recently and had great experie...

Stayed for 2 nights recently and had great experience....thanks to wonderful front desk staff Ms Farakan who was extremely helpful and resourceful.

Hotel runs shuttle bus every 30 mins from Schipol airport to hotel and vice versa - thus commuting was easy. Rooms have nearly all amenities like safe, iron & board, hair dryer, bath tub etc. Room size is also sufficient.

Two misses: Internet is quite slow versus advertised speeds. No relaxation in terms of bit late checkout like by 1-2 hour.

Snaps are from Room 713

m
3 years ago

Dicht bij Schiphol,met een pendelbus.

Dicht bij Schiphol,met een pendelbus.
Perfect hotel , mooie fitness, goede grote en schone kamers. Uitgebreid ontbijt en erg vriendelijk personeel. En dat allemaal voor een lage prijs. Aanrader

P
3 years ago

I stayed here as an overnight guest for one night ...

I stayed here as an overnight guest for one night and was really impressed. The rooms are modern and clean, and the overall hotel is well designed. We are in the Italian restaurant and had a good meal, although it was a little pricy. Breakfast buffet has a great selection but is expensive. The shuttle bus to the airport runs every 30 minutes, and worked well for us.

S
3 years ago

Very nice hotel & comfortable rooms. Free shuttle ...

Very nice hotel & comfortable rooms. Free shuttle bus to & from airport and the drivers are very nice. However the food is very expensive and you get charged a 50 deposit on arrival and don't expect to get it all back. Staff are nice.

M
3 years ago

The staff is pleasant, the executive green rooms a...

The staff is pleasant, the executive green rooms are clean, with desk, hair dryer, tv, iron, tiled bathroom and large bath. Beer, soda and savory snacks available. As well as fresh water flat and sparkling. The place is very quali, but all the same 2 negative points during my stay, the iron did not work, and the curtains let the light so wake up after 9am difficult.

P
3 years ago

Paid 14 euros for a sad ceasar salad and they char...

Paid 14 euros for a sad ceasar salad and they charged an extra 10 for room service. There is no option to pick up the salad yourself in order to avoid the tax. Internet was slow when it worked.

M
3 years ago

Awful reception staff, awful check in experience, ...

Awful reception staff, awful check in experience, awful wifi, no mini bar.

How Steigenberger staff does the check in at 11pm for their business customers:
1. Ask the customer to explain for 20 minutes how the booking was made, where to find the confirmation, how the charges should be incurred on the company card, and how to bill.
2. Take an additional 20 minutes to explain to customer that it is hotel policy to give his/her private credit card to cover any incidentals That s basically saying We don t trust you to settle your consumption so we want you to pay for our insurance .
3. If customer by chance does not have credit card, explain how the only other option, if they want to sleep any time soon as it s almost midnight, is to pay incidentals deposit upfront, in advance, and get reimbursed in the local currency at checkout.
4. Look surprised while customer asks for the receipt for the upfront payment.
5. Explain to business customer, who travels 3 times weekly, that he/she should take care to read the hotel policy - of course it is well known that all business customs have the time to do that for each of the 3-4 different hotels they frequent every week.
6. Finally, mumble your room directions and apologise for any inconvenience but not really mean it and not offer any kindness, compensation, or actual concrete courtesy for such inconvenience.

Well done Steigenberger reception staff! Now check out the incidentals luxury stock I found waiting for me in my room (photo attached).

J
3 years ago

A brilliant hotel in Amsterdam slightly out of tow...

A brilliant hotel in Amsterdam slightly out of town but can easily be in town within thirty minutes. Bus 180 drops you at the bus depot near McDonald's then you get 397 or 341. An excellent sauna and swimming pool. Gym facilities are good. Room was excellent a large bed and hot showers. Robes and towels were provided daily . Staff were very helpful and offered assistance whenever needed

J
3 years ago

Be careful with this hotel. They ask you 50 euros ...

Be careful with this hotel. They ask you 50 euros to enter as guarantee of the robbery that you are going to do. I've been robbed!!. Even call the police if you do not want to pay what they want to steal. Expenses are invented for checking in after 12 o'clock even though it's only a few minutes and those minutes have been waiting for you behind several people who were being taken care of. It took 20 minutes and that's why I have been charged for one more hotel night. An authentic robbery. Then or expect no service from them because they will not give you any. The wifi is also not free adds up to a cost of more than 30 euros. And as an excuse they give you a book of 50 pages in small print so you can see that those conditions were already written. I recommend another hotel this plays very dirty. And the rooms all broken and not working. And dirty on all sides.

B
3 years ago

Very nice hotel with nice rooms very functional. S...

Very nice hotel with nice rooms very functional. Shuttle for the airport. It takes 15 minutes with the shuttle to get there. I left too early to test breakfast.

J
3 years ago

Good hotel at Schiphol Airport.

Good hotel at Schiphol Airport.
Nothing to do in the area, 20 minutes from the center of Amsterdam, 10 minutes from the center of Amstelveen and Hoofddorp.

P
3 years ago

A good choice for a one night airport Stopover. Th...

A good choice for a one night airport Stopover. The staff were all friendly. Our 'superior' room, on the executive floor, was spacious and had no problems. There was a kettle and to make up drinks, although no free biscuits or chocolates. Although an executive room, there were no USB charging ports, which means that a passenger passing through Europe and using Schiphol as a hub (as we were) might not be able to plug in their phone or tablet unless they had the correct adaptor. The bathroom was well equipped, although the water never got really hot in the basin or shower/bath.

A disadvantage of the airport location is that there is almost nowhere else to eat nearby. While the food in the Trattoria restaurant was tasty, the quantity was only about half of what I would have liked for my supper. At the prices the hotel charge this is not really reasonable. I went to the other eating option, which is the sports bar, and had chicken wings afterwards to fill up. In both eating places, but choices are quite limited but for a one night stay this doesn't matter.

We didn't have time to use the spa or or to eat breakfast there which is quite an expensive extra in any event.

Steigenberger Airport Hotel Amsterdam

Steigenberger Airport Hotel Amsterdam

4.1