Stan McNabb Automotive Reviews

The whole team at Stan MNnabb was Great. Angela took great care of me in my purchase experience. Best pricing I could find anywhere in the Southeast. I Was very pleased with the whole deal from the first phone call to the follow up calls checking on the vehicle

My husband and I would like to acknowledge how wonderful Neil (our salesman) and James (finance manager) are. They were very polite, understand, and they WORKED their butt off for us. They went ABOVE AND BEYOND for us. They got us a better deal than what we even asked for. They are excellent!!!! We moved from Florida and this has been the best dealership!!! We highly recommend them. We couldn't ask for better service. Thank y'all again for EVERYTHING y'all done for us!!!! And Neal and all the guys in the service department are amazing!!!! I could not ask for better people to deal with. They are always there no matter what. Thank y'all!!!! Keep up the great work!!!!

I have been a customer of Stan McNabb for Years and I have bought great vehicle's and have had outstanding service on all of them.

Quick service and pricing transparency. Friendly and complete service. I would highly recommend for purchase or service.

Very pleased They are all very nice and Got us in and out within an hour & The Big plus for me is they play christain music in the waiting room .. Jason & Neal in service Department were Great

Had a great experience from the salesman to the finance dept will definitely be going back there again

If you are going to purchase a vehicle, you need to go here. Everyone was so nice and knowledgeable. They took the time to make sure that we were comfortable with our purchase and understood everything. Ryan Brenner was an awesome salesman. Wouldn't ever go anywhere else ever again!!!

Since the motor in my car was made in Italy, finding an oil change place that had the right parts was difficult. So, I reluctantly went to the dealership. Should have come here in the first place! They were the cheapest and were able to fix some little issues under warranty.

Great staff and always friendly. Neil in the service department kept me well informed about the status of my vehicle and the service department diagnosed and completed the repair in a timely manner. I will continue to go to this dealer anytime I need service work done or when I am looking at purchasing another vehicle.

Everything happened just as I was told it would. I was very pleased.

It's nice to go to a service department that actually knows what they are doing!Always a great experience!!!

You're welcome. Thank you guys for helping me and getting me a key for my car.

I lost the key to my 2008 Chrysler town and country and brought it here to have a new one made, and the service Tech, Jason Holland, took great care of me! He found a recall in my van and they got it taken care off quickly and professionally and everyone their was super friendly. 10/10 stars I would highly recommend using them for service as well as buying a vehicle

I was completely satisfied with service done to my Jeep recently. The service advisor had everything taken care promptly during my scheduled appointment. I would recommend using Stan McNabb Jeep service for future needs.

As anyone knows buying a car can be very stressful. Chris was a miracle worker. I had left not being able to reach a deal that was affordable for me. Within the hour Chris had called me back and had found me a newer car (2017) at payments I could afford. Will definitely be going back to see him whenever I need a new vehicle.

Moving to a new state and having to establish a new dealership has been a good experience with Stan McNabb . They have taken care of my Pacific and keep in touch with things that need to be done.

Good helpful Follows up make sure you are satisfied

Great bunch of people. Service was a breeze, on time, would recommend!

Don't buy a car from anyone else. They treat you like family

service was fast and accurate. will continue to use them.

Took my 2015 Jeep Cherokee Limited in for oil change and tire rotation. Asked the Service Advisor, Neal Williams, to give it a good look over since we we're heading to visit Alaska this summer. Neal took it for a test drive and after pulling the tires recommended we get the brake rotors turned and get the throttle body cleaned. Car had been hesitating on takeoff. So he priced those out for me and we had the items taken care of Car is now smooth on takeoff and brakes smoothly.
I have been to this dealership for service several times and believe they do an excellent job each time. Tom Roe

The dealership is trying to correct the issue with the Journey. We will see I have an appointment to take it back in again to have 2 new tires put on the rear.

Ryan helped me find the perfect vehicle! He was awesome and very helpful. He made sure I had what I needed before I left. Hands down the best car buying experience I ve ever had. Thanks so much for my Rogue!

Professional, personable, attentive and are following through.

Sales Manager T. Went above and beyond to make sure I got ALL of the options I wanted on my vehicle.Sales Consultant Marissa did great going over all of the features and helping me get the car setup. Fast and friendly service. Will definitely continue to do business with Stan McNabb, they never disappoint.

We recently bought a 2017 Jeep Wrangler and had a very good experience. They were more than willing to work with us to make the sale and make us satisfied Jeep owners. We couldn't even get the Jeep dealer in Sparta to return phone calls and email inquiries but Stan McNabb was proactive without being annoying. Once we decided to buy they worked with us until we came to a mutual agreement.

Customer service was very good. They make sure to take care of all the issues. Highly recommend this dealership.

This dealership is the best we have ever dealt with in all the years that we have been buying cars. Their service department is outstanding, always very helpful and thorough. Marissa in the sales department is great. We always enjoy working with her and chatting with her whenever we come in to have our vehicle serviced. The McNabb's have done an outstanding job with this dealership, especially Trey. He and his wife, Dolly, are great fun. The Jeep Jam that they put on every year is a wonderful time for all the Jeep owners to get together and tell each other how great their special jeep is. Can't wait for next years Jam.

When we had a breakdown after a previous service trip, Stan McNabb refunded the cost of the repair to us for which we were quite thankful.

Had to take our RAM truck in for recall work. As usual, the job was done quickly and well and we were treated very well by Neal

Neal and the Service Dept were great. Highly professional and listen to my concerns. Called back when promised and was prompted in making the repairs. Recommend this place if you are looking for great no hassle service with professionals.

We recently purchased a 2014 Volkswagen Tiguan. We were treated kindly and professionally from the first interaction with the sales team right up to the finalization of the deal with the finance department. Couldn't have asked for a better experience.

I went in without an appointment and the service dept. worked in me and had my oil changed in my truck in less than an hour. Couldn't ask for more.

Friendly, courteous, and EXTREMELY fair. This was a fantastic buying experience. My sales associate (Marissa) is the best. Go see her today!!!

We purchased a new vehicle here a couple of weeks ago. Our sales person was nice, but as per usual, the wait was extremely long. I hate haggling with sales or finance people. We also had our 6 year old with us, so it would have been nice if they would value our time. Also, the waiting area is not very user friendly. There is no real seating. My little one had nothing to do. No TV's, no couches, just a couple of old chairs. The interior really needs some updating.

I am, however, happy with our new Jeep.

Great Sales and Service Depts. I have been dealing with them for years and never any disappointments. Would highly recommend!!
Just purchased a new 2020 Ram, could not be happier. Angela is always a pleasure to work with.

Had such a great experience with the purchase of my car here in November I came back to buy my wife's car here last week, great customer service and caring staff. Great service department with knowledgeable and friendly staff.

Excellent customer service and a wonderful sales person. Shara Krusac helped with every question I had and talked me through the perks of each vehicle. I was thrilled with my experience and would highly recommend it to everyone!

Customer Service absolutely awesome! Thanks for a great job....

We had a great experience purchasing our new Chrysler Town and Country Minivan. The wife was not sure she was a minivan mom, but she loves it. Took it on vacation already and it hade the trip down and back more comfortable. Everyone we dealt with was great and the buying experience was hassle free. Be sure to check them out if you are in the market for a new vehicle.

Everyone that I met and worked with at this dealership went above and beyond to meet my every need in purchasing my new vehicle. I especially want to thank John, Josh, Richard, and Trey for their efforts in helping me during my purchase. Great job! Thanks.

My wife and I had been in the market for a used Jeep Wrangler for several months and an internet search located a Jeep that met our criteria at Stan McNabb in Tullahoma. When we contacted the dealership, Angela Franklin handled the call and we made arrangements for a test drive. As we made the trip from Nashville I was excited to check out the Jeep, but to be quite honest less than thrilled at the prospect of the "dealership experience." My previous vehicle purchases from dealerships had left a bad taste in my mouth and I prepared myself for what I expected to be a hassle.

Angela Franklin set the tone for what ended up being a great experience. She was no pressure, no hassles, and no games. She was very easy to work with from start to finish and I would highly recommend her to anyone looking to make a vehicle purchase.

Bottom line, the internet is a great tool to help you locate a specific vehicle, but a positive purchasing experience depends on the salesperson and the mindset of the dealership. Stan McNabb had the Jeep that we wanted at a fair price, but Angela Franklin made the experience great! Worth the drive to Tullahoma.

Excellent service, got me exactly the car I wanted for a good deal

I was advised that my vehicle needed additional service when I went in for an oil change. I asked if I could schedule it at a later date and Neil was very nice with my decision. Yesterday they performed the tune up, changed my oil and rotated my tires in under 2 hours. I did drop off my vehicle for this service so I didn't have to wait there in the showroom. Neil called me when my vehicle was done and I was very pleased with the service.

Friendly staff, comfortable atmosphere each and every time.

Very friendly staff and detailed in letting you know what they have done or if there is any other issues.

My salesman Tyler was great ! I never felt pressured to buy and he never once tried to get me to not look at anything I didn't want. The staff was very nice and were willing to help any and everyday they could. I will recommend them to my friends and family. Thanks

I took my van in to be serviced (tires and tune up) and there were several problems found including wires and lines destroyed by a rodent nest and a worn belt. The service departments was knowledgeable and professional. They prioritized the repairs that needed to be done to make the van safe and fully operational, while keeping in mind the financial impact such a large repair bill would have on my family. The extensive repairs were made and my van was returned to me within 2 days!
I am so pleased with my experience at Stan McNabb. As long as I have this van (which will be a lot longer now thanks to their diligent work), I will continue to have it serviced at Stan McNabb.

They were very professional, courteous and most of all they saved me money when any other service department could have stuck it to me. They were also very quick with the repairs, dropped it off one day and picked it up the next morning. Thanks for the great job and you will be doing my service from now on.

The service dept at Steve McNab in Tullahoma is Top Notch! No nonsense treatment and quality work.

Excellent service from Neal in the service department. He seemed knowledgeable and was very helpful. My Jeep was ready much quicker than expected and my issue completely resolved.

I have bought vehicles from here, and had them serviced here. They have always treated me well, and answered my questions.

Very professional , no haggling , straight to the point , top dollar for my trade and off we go .

Personnel at the dealership ; Sales, parts & service are very knowledgeable, courteous and customer focused.

I was pleasantly surprised with the quick and prompt service and great attitudes everyone had. Went for an oil change without an appointment and they worked me right in. The service tech found a couple of other issues with my Jeep and it was going to be a little longer before my vehicle was ready, so the service manager arranged to take me to the house and bring me back to the dealership when my vehicle was done. They went beyond the call of duty to help me and I am one happy and satisfied customer. Thank you!

Very considerate, you make your appointment and within a few minutes your in and they're taking care of you. They treat women with respect and don't try to take advantage of them.

At 64 years of age, I thought I had seen all there was to see in automobile dealerships. The old saying is: The Good, The Bad and The Ugly. All my previous experiences in new car buying were either: The Bad, or most of the time, The Ugly. This dealership is truly different. I traveled from Georgia to do business with Stan McNabb. I highly recommend this dealership.

As always Stan McNabb show's how much they care for they're customers. They treat women with the same respect as they do men. They will always get my business.

Neil and Jason are there to help you. Great job you guys. Thanks

The guys at Stan McNabb were great from start to finish. Awesome experience all around.

Wonderful customer service and professionalism as always. I was in ned of a RAM 2500 diesel for work related reasons and went end to see a preowned one they had on the lot. All employees involved went out of their way to make the trade and sales process enjoyable. A big thank you to Trey, Marissa, T, and John in service for taking care of me. Will be a return customer for sure!

No hassle, we knew what we wanted and how much we wanted to pay and the folks came thru. Easypeasy

Had a great experience with Chris at Stan McNabb! Love my car and he did an amazing job!! I would recommend him and Stan McNabb to anyone looking for a new car!! Thanks!

My experience seemed to be very unorganized especially during slow sales times. Typical low ball on trade in. My brand knew 75k truck was dirty, not fueled up, had dents, recalls not address until after I took delivery, accessories added to the truck 3 times above retail. They had the dents address to only scratch the truck where its was done. Typical where sorry but did nothing to improve my experience. Not an impressive new 75k buying experience.

I came into the service department because my 2019 Jeep that would not start and had to be jumped off just to get it to the dealership. I was told that I had to have a electrical system check that would cost $120. I drive a 2019 Jeep Cherokee that I bought in late 2018. I have the extended service plan for 5 years or 100,000 miles. The check that I needed was not covered even with the extended warranty. I was told that the battery was bad and that it was not cover under any warranty and that it would cost around $240 to replace the battery on a 2019 Jeep. The battery that comes in the Jeep was less than 2 years old but has NO warranty what so ever! A $50 battery from Walmart has a 3 year warranty but not one that comes in a brand new $30,000 jeep from the factory!!!!!! I had the service department jump start my 2019 Jeep and I drove it home and parked it. I am SO disappointed in Jeep and Stan McNabb that they would sell me a brand new Jeep and less than 2 years later it would cost almost $400 dollars to check my electrical system and replace a battery. This is a stain on Jeep and Stan McNabb. I have another 2019 jeep and a 2019 Dodge Challenger that I bought from Stan McNabb and I worry that I will have the same problem with them as well. The service manager was very polite and did all he could to help. I have nothing bad to say about him.