Stampaprint Europe Reviews

Quality printing, excellent price, kindness and availability in giving additional information.

Punctual service, convenient and excellent quality and prices! Surely in the future I will be repeating to Stampaprint.

It is not so easy to move directly from your platform and I believe that greater assistance would help to avoid wrong choices. However on the whole I am not dissatisfied.

Respect time and quality if I can find a defect often too picky in the dimensions to be respected they could with little effort adapt their file

I found a great printing service both for courtesy in chat to deal with my problem and for the speed of printing at a good price. I will go to stampaprint again and recommend it to others.

Very helpful and timely in responding. They were very helpful in helping me solve a problem with print files. Punctual shipping.

I have been using their services for years, especially business cards and personalized stickers. We have always sent the file and have always been available to warn of errors. Delivery times have always been respected, apart from once but I have been contacted in time; the last time arrived earlier than expected and again were informed.
Excellent value for money.

All perfect, timely shipping, and very friendly assistance service. Recommended!

Good job! Perfect graphics, perfect images, perfect color, good quality (standard) card chosen by me but next time, given the excellent graphic results, I will opt for special glossy papers. Very punctual delivery on schedule. Congratulations!

Bad service. We received 1000 different business cards, with cuts off-center and oblique. From the assistance service they told us that it falls into normality. They have cheap prices but a bad press service. We will not repeat any kind of printing with them at all.

The service is there and the quality of the sign is not bad. The problem is that it was very tiring to be able to provide the correct file (my fault that I am not practical) when he was wrong for a centimeter, when for a few millimeters, a lot of time and several mailings passed before he could find the way right. When the box finally arrived outside it was MASSACRATA ... I was afraid to open it and I signed the receipt of the package with reserve. Once opened I saw that it was scraped and damaged m all in all a little compared to what I thought seeing the packaging (really battered) and I decided to keep it anyway for the simple reason that being high and far from sight you will not notice too much ruined parts, considering that if I sent them back I would have to lose too much time and energy ... I gave up. Not bad product but for me everything else was very bad quality

the good work of Stampaprint nullified by sending it with an inadequate courier.

We have been using StampaPrint for years without any problems. Deliveries on time and excellent products

The quality of the print is good, but I have made premium points to match front and back, one side the print was made a millimeter lower, thus jeopardizing the cutting of points ... precision leaves something 'to be desired.

As always, the Stampaprint service for business cards was superfast, convenient and perfect printing.
Highly recommended.

Always completely satisfied. Site accuracy, wide choice of products, speed of production. Punctuality. Product quality. Price! I have used them for several years for posters / flyers. only praise. good!

I had some business cards printed and I found myself very well. Simple instructions to create it, detailed layout guide. Available and quick to print. Cured product. I will turn to them also in the future

I state that I have for a sector of lithographic printing for over 40 years. In the 80s I was director of a lithography (Grafica Futura of Villa Zaccheo) for 15 of years and then realizing a graphic design and prepress studio. I am a strong opponent of digital printing that does not offer the reliability of offset printing.
In this company, I found an ideal mix; that is the speed and the low costs of digital printing (for small runs) together with the best quality of professional lithographic printing. The user interface of the site is also unexceptionable. Really congratulations to all your staff.

I have purchased various products through the printing press, including: business cards, roll-ups, brochures and I am fully satisfied. Both in terms of prices and quality. Thank you

According to them, the delay in delivery was due to the transport company. The problem is that they don't give you the option of working with another. That said, the work did not come for the event so everything that was done and PAID as an urgent service, did not help, they did not even have the detail to pay the difference between normal and urgent service. They refer to the fine print that they force you to accept and in which, they are exempt from all guilt, very professional. Company nothing advisable, at least if you work from Spain

I requested business cards. Although they arrived completely discolored, they did not proceed with the reimbursement, citing verbatim: "Good morning, we see no particular problem in his business cards except for post-press damage".

I had a great time, order arrived on time, excellent customer support and competitive prices

They sent me the sign for my ROTTA shop and they don't take responsibility for it so I will support another company to do it again but the money has taken them all.

I ordered some front and back prints and at the time of delivery the BRT courier tells me that you have to pay 325 euros in cash on delivery. After acknowledging the error as a result of my report, Stampaprint advised the courier who delayed delivery by one day and this greatly compromised the work I had to do. When commissioning a double-sided print or other Stampaprint products it provides a layout of instructions to create the file that is not absolutely clear, you have to be a graphic designer or a typographer to understand the direction of the file to obtain a print conforming to the requests. Result the front and back print with the backside upside down compared to what it should have been. So the printing is unusable. Better to rely on a copy shop near your home, even if it is more expensive, rather than having to spend hours on the phone chasing after the inefficient BRT courier which Stampaprint continues to use. This way of working is absurd and I hope that people will wake up and no longer make use of your unclear service and the fact that you care highly about the customer's needs and what is worse, you continue to use a totally incompetent courier like you. Shame on you.

Product arrived 8 days late, opened the package was visibly damaged, so impossible to use for the event of the same evening. Bad figure with the customer. Requested reimbursement, if their hands were washed badly saying it was the fault of the courier, and especially our fault because we had to accept the package with reserve. Incorrectly because they impede the consumer warranty right, claiming that if the consumer does not write on the delivery receipt of the shipper the phrase "acceptance with reservation" does not apply the guarantee because the customer has accepted the product in the state in which it was : pity that the product was packed (and therefore not visible) and that this contrasts both with the consumer code and with the civil code. Therefore, to exclude the guarantee because the consumer has not accepted delivery with reservation is illegitimate. So it will follow formal challenge. Also very rude customer service and reports and the poor quality product itself. AVOID IT AND BUY FROM OTHER MUCH MORE PROFESSIONAL ON-LINE SERVICES.

I saved compared to other suppliers and the service was impeccable!

Total lack of punctuality in delivery.
After the first notice of delay, I requested confirmation of the toll-free number for the respect of the second fixed date. Confirmation received and (after 19) moved further.
A damage.

I reconnect to the first review since it is not possible to answer your answer. Specifying that: we have not charged the cost to our customer for YOUR ERROR, because regardless of who is to blame, if you or the carrier, you can not absolutely pay the final customer, but you have to see it internally because the carrier you chose it AND IT IS YOUR SUPPLIER, WE ARE YOUR CUSTOMERS. Regarding the order number we have already sent and will send all the necessary material in your official channels and by registered mail with official complaint made by qualified people and we will understand who is right. Apart from this the demonstration of your unprofessional approach lies in the fact that you prefer to discharge faults on your supplier and not reimburse the customer evidently dissatisfied by your disservice / product, rather than looking for a meeting point. That said, even if you can not repay us those euros that are due to us, we will definitely never use your service again and we will strongly advise against it. Being an agency, we work very often with your competitors and honestly it is the first time that such a thing happens to us! REPEAT GO TO OTHERS, AVOID STAMPAPRINT.

After various research I decided to rely on their service for printing 1000 A4 flyers for a customer, I must say that I'm really satisfied with the product
Excellent quality and good price
Staff ready to help you for any need

Great service, fair prices, the only flaw the relationship with the courier Bartolini who delivers us to Milan. This is why I do not mark the 5 stars even if they deserve it. Signed: association teatri milano hic et nunc milano.

They are very tax-free, the service and times are hardly customizable, but they are always very punctual and I have never had problems with printing.

business cards (correct on their indication) perfect and arrived ahead of their time. very well

As always careful analysis of the request and precise in the execution and shipping.

I ordered an A5 size photo book but it arrived very different than I expected. There was no real cover, but plastic sheets. I had also inserted some writings to put on but they were not put on. I'm sorry because the shipment was really fast.

UNACCEPTABLE.
PAY IN ADVANCE AND THEN PRAY !!
CHOOSE ANOTHER SUPPLIER .... ANY EVEN IN CHINA ... ARE DEFINITELY MORE SERIOUS THAN THESE !!
I have used this supplier for some jobs. Pray that there are no problems because if you should have even a very small problem, forget to have REASON or to ask for some kind of refund as a penalty.
Their famous "complaints office" is nothing more than a PC that answers with pre-set emails .... and if you want to talk to them .... forget it because the switchboard will tell you that "NO ONE CAN PASS THERE"!
I had 2 negative experiences and I also heard of another person to whom they sent the work with totally different fonts from those sent ....
I will NEVER use it anymore but above all I will not recommend it to anyone!
TRUST, CHOOSE ANOTHER SUPPLIER !!!

the print came as sharp and detailed as I had hoped, the colors are slightly different from those I had expected but in general I am very satisfied!

Here is a panel paid 100 euros and has become rectangular to circular thanks to their trusted courier. Seeing the package strangely curved, I immediately reported the anomaly to the BRT driver, telling him that a curved package meant a curved panel, since it was made of metal. AT this point the driver asks me to collect the goods I wanted to refuse anyway, but to sign with reserve. Thing done. But when I then contacted both Stampaprint and Bartolini, I was told that according to their driver's report everything was ok. Then a rebound of responsibility started which I was the loser and I looked for another printer, even if all in all satisfied with them. To be very annoying is that little lesson they give you to convince you that you're wrong. Fortunately there is a lot of choice, online expertise from other companies.

Excellent service: precision, quality, fast delivery

I had printed custom adhesive tapes. All or super professional and efficient !. Bravi

Product not compliant with the project but still acceptable.

Personally I found the online file insertion program (GRAPP) imprecise: intuitive interface, but does not allow any corrections and does not show the actual print result. If possible to improve, such as the quality of the shipping packaging.

Good telephone availability and excellent delivery times, precise.

Excellent service with delivery of the mat a few days before the agreed date. I was contacted by Stampaprint Italia before printing as it seemed that the file I had delivered had too few bites and therefore the design would not have been in perfect focus. I gave the same consent to the press and the result was more than satisfactory.

Tried once and never again. The labels arrived with wrong measurements, after several emails and phone calls they no longer responded knowing they were wrong. Zero customer service and assistance.

Up to now I have only placed the order and the impact was initially very negative, due to the grumpy assistance of Mr. Luca, who was evidently annoyed by the questions and unable to be useful to his company. Subsequently it was super super positive thanks to Mr. Gloria who saved my order and helped me with the problem in which I was incurring file resizing. I hope to reach 4 with delivery on time. Thanks Gloria

Not recommended, Delay in order departure, not respected delivery dates and after 5 days from reminder I have not received anything yet .... DISASTER

Contacted before placing the order, I detected courtesy and competence. Carefully executed work and response times as planned. Thank you.

Good quality printing and excellent customer service. There was a problem with the management of my order, but it was promptly solved by the assistance!

I sent the file for printing an outdoor doormat for a store. Starting from the fact that there were shipping problems and therefore the product arrived 15 days late and all the inconvenience that followed, once the package was opened the doormat had completely unpacked colors compared to the file sent. The professional verification had been made, paid and successfully passed. When contacted for assistance I was told that this was the best result for them and the press was correct. Now after spending less than 76 I find myself with a doormat with a printed graphic completely different from that of the company. And I have to keep it that way because, according to them, that's right. At a minimum, specify it in some note that colors will be changed at will during printing would be at least courteous and helpful. But never again.

I answer your answer here.
On July 1st I sent a message asking for info on the shipment and I was answered, textual words of your message "for a problem in production the material is being reprinted, unfortunately this has delayed the shipment which will take place at the end of next week." So if it was July 1st, the expedition started yesterday July 11th. You have not lied about this. As for the press, I think then you have the wrong job if you can not recognize colors correctly. Thanking you again for this experience, I wish to work best for those who invest their own money. Sincerely.

Following payment of delivery with delivery 7/10 days, after 1 month of waiting the material has not yet arrived.
Rude and unavailable customer service.
Company absolutely to avoid.

for now a package has arrived on two ... then it is not cheap as a service and moreover you pay even only a small readaptation ... however it is very convenient

Excellent products, excellent value for money, competent, courteous and fast delivery company. Recommended

everything is in compliance with the order and regular shipping

excellent result, fast delivery times. I will definitely print more flyers.

I had printed them my wedding announcements and soddisfatissima!
Excellent paper printing, shopping and extremely fast delivery times
I advise!

An excellent quality / price ratio of the prints we requested.

I was a good customer with different orders, but on 06/24/2019 I received a large damaged sign, even if already paid, unfortunately I noticed it too late and therefore the only solution redo the sign but only with discount , I agree and this time with payment on delivery, teaches again damaged, but this time I waited for the courier to check and therefore I did not accept the same. To date 26/09/2019 are still awaiting a response as Stampaprint awaits reimbursement from the courier. 3 months have passed and despite having paid the first sign around 250.00, today they answer me like this:

Stampaprint We are in the phase of practical definition with BRT, we would like to clarify that the resolution times have been lengthened as the damage declaration procedure has not been performed as scheduled.
In any case, we will shortly give you feedback.
Sincerely

this is the last message,

brt still hasn't responded, otherwise they would have communicated something

Delivery ahead of schedule, I printed business cards, excellent results

attentive and precise service. Excellent value for money

good press but every time the delivery goes beyond that expected, considering that we have chosen the one for a day and could save almost half. I contacted them but they didn't respond to this problem.

Delivered with a lot of delay, and when we received the order was defective. Then they did not want to know anything. Never again.

Excellent service, excellent value for money.
Expedited shipping
I advise

Embarrassing situation. As on the other hand, unfortunately with guilty delay, I evoke reading many other negative reviews. I should have read them first: the hope is that it will be useful to other users.
We ask you to print commercial material with delivery within 1 day. On March 20, delivery scheduled for March 22. Obviously it was a professional urgency. On the 22nd, not moving a leaf, we write to understand what is happening. They reply with copy / paste saying that they apologize for the "extraordinary" delay (which instead I deduce from other reviews to be a habit). And in apologizing .... they make themselves available to calculate the tariff difference between 1 day and 3 days! Ridiculous because if the urgency was to have the material in 1 day, it is not clear what the useless material is for in the short term. We point out this aspect and they respond animatedly, closing the ticket independently and specifying that it has already been a kindness to give a voucher, of 17 Euros (which, among other things, you are obliged to spend in 60 days). Obviously we do not limit ourselves to the negative review: we also proceed legally and inform the directors of the company whose references we recover in these hours from the Chamber of Commerce registration: but who do they think they are making fun of? I repeat: embarrassing.

The product is excellent, but delivery times are almost never respected ... That is not punctual ....

Excellent print quality, precise times and maximum courtesy. Easy to access and use even for those who, like me, are not experts. I would recommend it !!!!!!

Let's start from the fact that I had to collect the parcel at the courier depot as (sheets in hand) stampaprint did not communicate the full address to the courier, or scale and inside. That said, very low quality printing, business cards should be thrown away, despite following all your instructions to the letter. Popular site, but certainly not professional.Mai more, discouraged