UNACCEPTABLE.

UNACCEPTABLE.
PAY IN ADVANCE AND THEN PRAY !!
CHOOSE ANOTHER SUPPLIER .... ANY EVEN IN CHINA ... ARE DEFINITELY MORE SERIOUS THAN THESE !!
I have used this supplier for some jobs. Pray that there are no problems because if you should have even a very small problem, forget to have REASON or to ask for some kind of refund as a penalty.
Their famous "complaints office" is nothing more than a PC that answers with pre-set emails .... and if you want to talk to them .... forget it because the switchboard will tell you that "NO ONE CAN PASS THERE"!
I had 2 negative experiences and I also heard of another person to whom they sent the work with totally different fonts from those sent ....
I will NEVER use it anymore but above all I will not recommend it to anyone!
TRUST, CHOOSE ANOTHER SUPPLIER !!!