I have not stayed here but I often use the foyer area for drinks. Really great space, beautiful. Quick friendly service. Often live music playing. Good drink selection and great afternoon tea. It is not cheap certainly but not too overpriced but for a drink in an amazing setting it is definitely worth it. I would recommend a visit.
Very pleasant experience. The food was excellent. Staff attentive. We were not hurried over our meal and background music wasn't intrusive. All round good experience no complaints.
Next to Kings Cross, very convenient. Super clean room. Friendly service.
Looks marvelous! One of the most beautiful buildings in London.
What a beautiful place and so well situated when travelling from Paris and Brussels . Clean rooms, very good and smiley service and fantastic breakfast: a real treat
Excellent service at this hotel. Staff here is probably the best out of any Renaissance hotel I have ever stayed in. Professional, courteous, and very well organized.
Great for coffee or a drink in the lounge, and car / people watching in the drive
Beautiful looking place to have something to drink or eat. Greeting and waiting staff we'r average though
Location is good, close to long distance trains and tube. Rooms are clean, but have these weird small pigeon hole type windows. As if we are defending against attackers with crossbow.
Not stayed in the hotel but used all the restaurants many times. Booking office is a favourite. Those chips! Good spirits selection too.
Incredible place, its building is spectacular and you can have a drink at the bar office with the best service and enjoy the London atmosphere without noise and relaxed
We couldn't of been more excited to stay here for the first leg of our honeymoon trip. A cool historic building in the center of town to celebrate our wedding. What could be better?
We arrived on a red eye immediately after our wedding at 11AM, we had setup an early check in ahead of time for 11. We were told they were still preparing our room and it should be ready shortly. Being a little under dressed (t-shirt and shorts) and unable to change we opted out of waiting in the lobby. We cheerfully set our to explore the area and get some lunch while we waited, returning around 1PM. Unfortunately the room was still not ready. Exhausted from the travel, we ended up having to awkwardly wait around the lobby til 3pm and were made to feel very uncomfortable for being under dressed. Other guests were checked in while we waited, but I wasn't upset since I thought they might be waiting for an upgraded room for us since it was our honeymoon and I have status with Marriott (Gold).
Nope! Our room was the bare minimum.
Oh well, we caught up on sleep and made it a point to always come and go in a minimum of business casual since we felt so uncomfortable upon arrival. We still stood out a bit by being much younger than other patrons (mid 20s), but we otherwise blended in. Coming in each evening we were cheerfully greeted with welcomes like, "Sir, are you staying here this evening?", "Can we point you in the direction of the train station?", or my personal favorite after another couple walked in without a remark just before us, "We need to see your room key before you can come in".
This is my 3rd time in London and I have never experienced anything similar at other hotels. My advice to anyone who looks young is to look elsewhere. The place across the street has a better view, the same location, and is likely cheaper.
Excellent place to stay with top class service and staff
Lunch at the Marcus Wareing Gilbert Scott restaurant today. The finest tastiest food, professional service at the highest level. Magnificent building.
Delicious food at The Gilbert Scott. Incredible service in a beautiful setting.
Lovely swanky bar where chilled cider is served in pewter mugs by attentive staff. Vintage feel well preserved. No loud muzak so business friendly without being too stiff.
Beautiful building. Great breakfast. Room was lacking.
Attended a conference there..good location, nice decor...but lunch was terrible
Nice hotel, bathrooms r tiny but nothing unusual for Europe
Very convenient location
Beautiful and amazingly helpful staff! Food was great, room beautiful and clean.
Only dinner and drinks. Food was amazing, priced well and the location and ambiance were first - rate. The service was friendly, prompt but not intrusive - exactly how it should be. This was my first visit (even tho have been traveling via St Pancras for over 17 years) but was very impressed and will be back!
Very impressive venue. Excellent staff worthy of such a well presented establishment.
Very attentive service, beautiful building, great location, quintessential London
A beautiful place, rooms with British decor. A quality hotel that has delighted my trip to London.
Nice venue but the service was not up to scratch. Order took a while and they didn't have everything on the menu available
Stayed at the hotel twice on our way to and from Paris. Both times we found the hotel lobby was full of people coming in to the hotel to use the free wifi, while we, the guests of the hotel, had to pay dearly for the use of the internet in our room. The lobby has the appearance of a busy bus terminal with people with backpacks and cellphones occupying all the available sofas and seats, to access the internet. This is extremely unfair to us, the paying guests.
Good architecture The facade of the station where Harry Potter took the train to Hogwarts. The platform is next
Just wanted to find a place to bring our friends for a quick coffee. They let us use the lobby and were extremely accomadating. Will be looking to have a staycation here in the possible future, as the hospitality was so great for even non geusts
One of the best in London! Staff are all very friendly and willing to help. We wanted to see the grand stairs and Jegor was very kind to give us a tour and showed us everything in the hotel, from the First Ladies smoking room, conference room with the wonderful ceilings, to swimming pool and gym! He s very patient, explaining everything in details to us. Would definitely come back again!
Tradional grand hotel. With great modern amenities and atmosphere. Great for functions.
Amazing hotel
Yes go if you get a chance.
#escapetotherv
Amazing service! The inside of the hotel was very elegant, staff was very accommodating to our needs. Wonderful place to stay.
Stayed in the Chambers suite for my 30th birthday and it was the best experience ever! Treated amazingly by Dan and his wonderful team.
We would highly recommend this hotel to anyone.
Thanks again Dan for making our stay and my birthday so special.
An amazing hotel with a stunning interior. The staff were eager to help in any way they can and very very friendly.
Our room, however, wasnt that special. It wasnt much different than a travel lodge really and certainly not befitting of the price for a 1 night stay.
Love this hotel the food is fantastic, fantastic value. Car parking is a bit steep but never mind. Highly recommend
Matthew and his team go the extra mile to make each stay so special. Wonderful. I ve been coming here since 2012. Each time I have enjoyed staying in this iconic hotel. Great transport links, close enough to theatres but not the usual tourist attractions keeps this place a haven of relaxation. Right next door to the British Library, where I am a member. Walking distance to the British Museum. Wonderful Gilbert Scott restaurant and bar, both of which have been stunningly restored with a mix of Victorian and modern decor. For less formal dining, The Booking Ofgice is a wonderful venue. Great shopping down in the station and across the road is the new Coal Drops Yard. Why go anywhere else?
Great time in London this weekend , hotel was tops considering how things our at the min . This is our 3rd time in this hotel and will come back again .
Service was really nice, we had a suite which was lovely although very expensive, best thing about it was probably the heated pool in the spa, it was the bomb
I was OVERCHARGED $9000 for my one week stay at this hotel. I contacted the hotel multiple times concerning the issue. They answered ONCE saying they had contacted the credit card company to have it refunded. However the credit card company says they were never contacted. Now over two weeks after the incorrect charges were made the money has still not been refunded and the hotel is not responding back to my emails. Very disappointed in the lack of care or communication!
Lovely hotel with interesting architecture.
Staff are attentive and helpful. Room air conditioned, clean and comfortable. Not cheap but you do get value.
The Booking Office bar is great for a cocktail if you're passing through St Pancreas station. Fantastic service and well balanced drinks every time. I'd recommend the Negroni
Nice souvenir, this was the first place I saw on my first visit to London so many years ago
Breathtaking views and incredible service. Couldnt think of a better place to stay while in London.
One of the best hotel experiences we've ever had. This hotel is truly amazing, beautiful, and full of personality. We were staying in the Grand Starcase Suite, and that by itself is absolutely Amazing. A grand spiral staircase that works it's way up from the "bedroom", up to the living room, and then up to a reading area. A giant tub and shower add to the already very nice dual vanity sink area, the towel warmers (3 of them...) work very well. The lounge is an great experience on its own, great options at breakfast, "tea time", and a very nice canape service. Finally, the staff. They are my new benchmark for impeccable service. Alex and Viktoria at the front desk, Mayra and Angelique in the lounge, the Navigators are extremely helpful.
Noisy bar/ restaurant and crowded lobby, but that could be expected from the hotel location in a train station.
Only went for a quick drink before seeing a show in the lobby area but it's really open with hotel guests as well as members of the public wandering around, there must have been a rehersal for something in the adjoining room with a live More
Beautiful hotel. Nice beds and comfortable rooms. Staying for work, conveniently located close to the Tube and easy to get around. Also obviously close to the train. One thing to note - I am 6' 4' and I would not recommend this hotel for people over 6' 6". I barely fit in the elevator!
Went to spa which is I'm basement. Excellent treatments but felt a bit average and small. Friendly polite staff.
The bathroom toilet flush mechanism is blocked by the lid
Wonderful hotel very impressive refit from its days as a Railway Station
Beautiful setting. Attentive service. Historical backdrop. Central location. A great place to stay in London.
It's not 5 stars because they are quite pretentious and snobbish but drinks are quite good. It's definitely a cute place to go because of the building.
Amazing hotel with very professional and friendly staff. Thank you
Beautiful London train station with sublime hotels a beautiful train station
This was an old part of the railway station, so has high ceilings and Renaissance architecture. There are business facilities such as meeting room hire, a typical London bar, and a lot of rooms. The atmosphere is posh, old fashioned (Renaissance) and professional, which may suit you just fine, but I rate it at 3* for my own tastes because I prefer friendly welcoming places, and this hotel seems somewhat cold, socially. Good for business accommodation and people that appreciate a professional but distant response from the staff, I would say. This review is based on one visit, so it is possible a more frequent visitor may contribute a contrary view. I recommend reading more reviews just in case!
