St. John's Regional Healthcare Center Review

When I came here 5 years ago on the night of May 4th 2014 they were terrible. The doctor and nurses did not believe that I was in labor and was in pain shouting for 4 hours until they finally realized I was 6 cm dilated. My baby was born prematurely and with complications they were not trained to deal with. She barely survived. They depend too much on machines instead of listening to their patients and claimed my contractions weren't showing up on the machine. Rude. Very rude. Don't go here I regret going here. My daughter is healthy today but it was just out of luck. Avoid this place. Oh and also there was a leak in our bathroom while I was screaming in labor pain and they sent maintenance in and didn't even change our room just let him work while I was in labor.

I've been to this ER several times pre covid, and there was always a huge wait time. So Today, when we had to wait over 5 hours, it wasn't a big surprise. I had to bring someone in due to a fall. I am their caregiver and advocate. I told the admiting person this, I got a little bracelet to let others know I was cleared. We went through triage and were sent back out to the waiting room, which was overflowing due to every other seat being blocked off. We sat outside for a bit, then we sat in the hallway for a bit. I finally asked someone if they would come find us if we sat in the hall. I was told "no. You have to be in the waiting room". Even though there was no room to safely distance for others. So we did the best we could and tucked ourselves away. Then a nurse came at me with attitude, mad that I was in the ER. She scolded me for be a "visitor". Told me "im sorry ma'am, there are NO VISITORS allowed!". I tried to explain that I wasn't a visitor. That I was there as this persons caregiver, and we were waiting results. She told me that was only good for triage, that I had to leave. I told her that no one had told me this before. We were just told to wait in the waiting room. She said she would have to clear it with triage. She came back, and again in a rude tone, told me to leave. She threatened to call security on me because i was trying to explain why I was there, and why my client needed me to be with her. I explained to the RN that I didnt appreciate her tone or how she came at me. I understand the rules, and why they are in place. But this nurse was flat out RUDE! And security was already there, acting like I had done something wrong! Its not my fault that the staff in this ER are not communicating, or being clear with its patients. Other patients in the waiting room agreed that this nurse came at me with attitude. It made an already stressful situation even worse! On a side note, as a caregiver, i have visited 2 other ERs in the area several times this year, and St. Johns was the worst, BY FAR!. Other ERs won't even let you in the doors before being screened. St. Johns had people just walking in & out @ their leisure. And there was absolutely no one cleaning chairs in between people getting up and sitting down. Some of the other patients in the waiting room brought that up to an RN who couldn't give a reason for that. So I couldnt stay to advocate, but its okay for them to let people sit in potentially contaminated chairs. If you have the option, id say find a different ER.

Dr. Stagg is pure evil avoid at all costs. This is a place you go to die the care is so horrendously bad. The lack of logic and good judgment are mind blowing.

Run away as fast as you can!

yes I like st. John's Hospital their staff is friendly and their emergency they get you in and out and I give them a five star because every time I have went they've always found what was wrong with me so they are five star hospital to me

Staying right now with my 17 year old daughter, and we came to have her medical clearance. But everything changed and we got to stay overnight. I have back pain and am sitting on a hard chair and not allowed to go outside to get a pain killer. Asked once to search in my car and they said that would be my last time going out and leaving my daughter alone in the facility. Couldn t find the pain killer in the car, probably left home. Now I m spending the whole night sitting on the same chair with very painful back not allowed to get help since I m not the patient as they told me. It feels like I m getting tortured. If they are not responsible to my daughter s health while I m not next to her as I m getting a pain killer. Why would they hold us here overnight? To send more bill to my daughter s insurance?

Good day, Saint John s hospital staff. I went in for an epidural with anesthesia. The day before the procedure nurse Mena RN will give you a call and prep you for your procedure before the procedure on what to bring like your medication list. The Morning staff greeted me very friendly and make me feel very comfortable. After checking in with the front desk nurses. I went to the back prep room and keep me warm with their bed and warm blankets. I fell asleep. I ask if there were ready for me to go in to get my treatment done. they said they were done. I was so comfortable I didn't want to leave the warm bed. my back felt great. I have lots of epidurals done but you can't be Saint John s surgical special procedures. The staff is amazing. they all have such very high standards for caring for there patients. thanks to Dr. Frey and Lina Ramos RN, Jenette Bacat RN, Regina, Gail Bramen, Lois Dianne. Brittany Thomas C.N
sincerely , Jerry Murillo

Just had my twins . Dr's are excellent and staff was to. Thank you.

I have always been treated with kindness and respect by all the personnel. My treatment was very quick considering it was a Saturday. My follow up with gp was great as the hospital had forwarded to her their findings.

I have nothing personal against the hospital, my low rating is for a volunteer nurse named "Ruby Vita Espinoza, this woman has terrible communication skills, she talks with little education, using words, "fool or lame, I have no idea who allowed such trash too be associated with a hospital, Mrs Espinoza is associated with southside gang and Is a constant drug user, Im going over too put a personal complaint on her, your hospital has plenty of sick people there you do not need one associated such like Rubi who is human trash

I have aml leukemia a blood cancer I was first diagnosed at saint johns and neede to transfer immediately but saint johns couldn t get it together and I sat there for an extra 8 days getting worse finally out of seeing that I was going to die the doctor in charge of cancer there said off the record if you don t discharge yourself out of here and have your family drive you to Ucla er and get in there Thank s place will kill you.

My husband had to go to the hospital because of heart problems, both he and I were wearing masks, and even though there was a sign posted that said that one caregiver was allowed with each patient, they would not allow me in, they didnt even take my temperature. I pointed out their sign , and they told me it changed daily. Dont go there unless you dont mind dying alone.

not fast enough been there 2 hours and no help at all

THIS IS THE HOSPITAL OF DEATH and EVERYONE knows it. I wish I could give it no stars if I could. Staff are terrible. They don t care for you. Simple as that. Don t ever come to this hospital unless you don t want to come out of it.

My sister-in-law is at this hospital right now. With my husband and myself on the line she called the nurses station for 20 minutes trying to tell them that her catheter is leaking and she has urine all over her gown, blanket and bed. They answered her calls twice only to hang up in her face, and finally after 20 minutes a nurse comes in the room then her phone hung up.

The worst hospital to go to seek medical care in my whole life. First I went to urgent care because I got bronchitis. The doctor prescribed me Zithromax and an inhaler albuterol. I started feeling anxious and felt palpations. Which I didn't know it was cause of the inhaler. I kept telling them I don't need a inhaler daily but they just kept saying I needed it. Fourth of july came, my chest felt like it was burning like bad worse than heart burn and acid reflux. I went to the store to buy some tums and my chest flared up like bolky my heart was over pumping and I couldn't breathe. The ambulance came and checked me out. Said that the side affects to the antibiotics is really strong. The doctors gave me something to calm my nerves and a breathing treatment. That helped me a lot, then she prescribed me prednisone which is a steroid pill to help clear out the bronchitis. Worse decision ever in my life to take. Even with the inhaler, i started losing my mind and having tons and tons of anxiety attacks even panics along with hyperventilating. I kept telling them I never experienced this in my life I've never had anxiety. I kept going back to st johns because I have no car at the moment. The second time the nurse was SO RUDE. she asked me if I was on drugs or having withdrawals. I said NO I have never used drugs in my life. i said I just smoke cannabis to help me sleep because i have trouble and she said well then you're having withdrawals and your hallucinating cause of that. She started telling me rude things and basically saying I am a bad mom for smoking marijuana. she asked me if I had anything tramatic happen in my life and I said no just miscarried and she said well that's a good thimg you did because you already have kids and you don't need another. That hurt me even more it made me sad and cried a lot because its been recent and I am still emotional about it. Please please if anyone sees this PLEASE make sure and ask questions about the medication they prescribe you. Don't take PREDNISONE if you've never took it before. It made me start to go crazy even wanted to go to a mental home. I am so glad for Ventura county hospital. they are so loving and caring. I am starting to feel a lot better now. Good luck everyone.

I m very very very disappointed in this hospital!! I have a blood clotting disorder an have had to be at the er multiple times unfortunately. This last time I was there 2 times a week apart an was diagnosed with a blood clot. They wanted to transfer to UCLA for surgery but they didn t have a bed. So they sent me home saying they didn t have the facilities to treat me. The second time I went was by ambulance bcuz I have lost the feeling in my foot from the blood clot. The swelling is so bad I can t wear shoes an they send me home once again saying they do not have the facilities to treat me. I ve been dealing with this for the last two months an can t find anyone that will help me. U would think they would do something, anything. But no, we do not have the facilities to treat u! What s gonna happen when I lose my foot?? Are they gonna pay for it?? They re gonna get the biggest lawsuit of their lives!!!!

Recently, I took my 1 year old daughter to the ER here as she was very sick with a high fever.
First I ll start by saying that there is absolutely no privacy provided for the patients there.
My daughter, and many many others were treated in the triage and sent out and called back in several times.
My daughter had a 103.3 fever and no concern was shown. We waited about 30-45 minutes for Motrin. No sense of urgency for my daughters high fever.

Once Motrin was given to my daughter we were sent back out to wait in the waiting room for more than an hour, WITHOUT them checking her temperature anywhere in between that time. This was upsetting and concerning to me because we were having a hard time getting her fever down.

When it was time to be discharged, the nurse took us back to a room with a bed and went over the paperwork with me.
When it came to dosage information; the nurse was no true help. She started off by saying Now I m no mathematician but let me see if I can help you figure out the proper dosage for the Motrin for your daughter.
I kid you not, the nurse came up with THREE different amounts, and said she was for sure the last dosage amount she came up with was correct.
I had absolutely no trust nor faith that that was correct.

Last but not least, the nurse said the doctor was going to come and talk to me; but the doctor just stuck his arm through the curtain and gave a thumbs up.
I wanted to talk to the doctor in regards to the dosage information and I was not able to!

Luckily, when I got home, I found a dosage instruction chart from my daughter doctor from her last doctors visit.
And let me tell you!!! The Nurse gave us the wrong dosage information for my daughter! A HIGHER DOSE, not lower!!!!!

I would never take my daughter back to this hospital again. Horrible experience and I am definitely going to be looking into filing a grievance.

Emergency Room - St. John's Regional Medical Center is big, east wing, south and north building?Easy to get lost, but their buildings are beautiful.Went to the emergency room after a work injury got settled in a room rite away and the doctor came in with a big fat smile. Love the staff and its super clean. And of course the coffee vending machine was legit awesome!!!Thaks Emergency Room - St. John's Regional Medical Center you saved my eye!!!:)

Your student nurses are decent except for one named rubi espinoza, she has terrible customer service she sounds very uneducated without any medical skilll or knowlwdge

Terrible!!! Dont go here! The nurses made me sicker and made me stay in pain longer than ever necessary. The night shift nurses especially. And they were never held accountable for all the added stress and sickness I had to endure. I stayed there 9 days and I'll never go back or recommend this place to my friends or family.

I have been an inpatient three times there and have always been well treated and pleased with my care. They have many great doctors and nurses. I have needed the ER several times and usually receive good care but they sometimes miss something or there is too long a wait for treatment. No place is perfect, but overall this is a very good hospital.

Volunteer staff are nice only coordinator Sharon Jones acts like she doesn't care about the patients and staff over all the was born at this hospital only ,3 staff stars because of ms jones, should be 5

Emergency department quick and fast reliable treatment parking always available great staff and great doctors

This is an amazing hospital. I had to be there for a week and the staff to amazing care of me. I love that this hospital has you in your own room. No room sharing like in CMH.

I would not come back here even if I were dying! No, ESPECIALLY if I were dying! I would go to a different ER. Visited here 2 times this week, not for fun, not to be dramatic or a hypochondriac, but because I really felt like I was dying. And for the ER DR to argue their case not to increase a simple antibiotic to error on the side of definitely saving my life but to stay conservative out of principle (to the antibiotic abuse era we are now in) and most likely save my life - was inane. What was there to lose by prescribing a more aggressive antibiotic to someone with no known complication risks? It was as if I were seeking a class I or II drug to abuse. I had to get help elsewhere and amazingly, that help worked immediately.

The risk is yours.

I lost my husband at St Johns Oxnard at 4.35am on April 18th 2020 this year.He should have never have passed away if he had waited for Dr Lynn Kong his Oncologists to call him back.Instead he insisted on going to the emergency room as he felt he needed a blood transfusion.The ER Dr Bond was one of the attending Physicians and he admitted my Husband That was on Monday April 13th 2020. I never seen my husband alive again nor was I ever kept informed by Dr Shah and some other Dr's that attended him in room 2227 that he in critical condition and had been moved to ICU.I found that out late on the Friday the 17th that he had been moved out of the room he been in.Our family had been trying to call him and he was not answering his phone.My husband finally called me around .9.30pm on that evening.His conversation seemed normal other than he told me he wished he had gone to CMH.He told me he had been running a high fever and his blood pressure was dropping.I told him to rest up and I would talk to him in the morning.Little did I know we would never talk again Instead I recieved a call at 3.08am Saturday morning from the ICU asking if my family was with me I said no they are home at their own place WHY.DrLadiqui spelt wrong I think told me my husband had code blue and would I like for him to pass peacefully.I said no I want you to do everything you can to save him.His answer to me well everything is shutting down.About 1 hr later he called me back to see if our family had got to my house and I told him yes and my adult grandaughter said to the Dr can you please put the phone to my Grandpa's ear so I can tell him I love him.He told her he couldn't do that but had a better idea and could she do facetime on her phone she told him yes.He hooked up a tablet came over to my husbands face and said say your goodbyes as he passing.Just like that.When he called me at 3.08am I asked to come up to the hospital to be with him since he was going to pass away.The Dr. said no Mam due to covid there cannot be any visitors.After my husband passed Dr Laudiqui called me back to tell me he could allow 2 people in to see him .I told him it will be our son and daughter as I wanted to remember him how he was when Ihad came out to ER with him.As far as I.m concerned they were responsible for his death as he came down with sepsis and passed away from septic shock due to his blood disorder.Due to Covid my husband passed alone after 53 years of marriage and couldn't even have a proper burial.He had a botched colon resection done by Dr Joseph Lopresti so my point is stay away from St Johns Oxnard.They do have some wonderful hard working nurses and Dr's but if you are passing away they fail to communicate with the patients family.The only reason I'm writing on here is because I have talked to the hospital months ago only to get no answers and being told I will get a call back as they were sending my info to another dept.ICU Dr Tadlaoui.I had spelt it incorrectly.My response from this review asked for me to Instant Message with my ph #.That I cannot do but if you give me a contact # I will call you.I updated this 12/16/2020

This review focuses on general services and not patient care, as I have never been admitted to this hospital. In terms of services provided, general employee atmosphere, and the overall look and feel of this hospital, it can't be beat. Most (but not all) of the staff is friendly, courteous, and helpful. The medical and non-medical staffs will smile and if you need help, they will assist you. The facilities are clean and well-kept. The cafeteria is small, but that's OK, as most folks visit a hospital for treatment, and not to eat. This review could change if I were a patient, but I am not, so I can only rate it based on my personal experiences there.

People it's called patient abandonment.
Contact malpractice Attorney.

Been here for more then 3 hours and still can t even be seeing. And all the staff and doctors they have here are just talking and on the phones and you go up to them to ask them something and they ignore you.

This hospital is disgusting and the people are very rude unprofessional and gave me a mental breakdown

This hospital has always had its large amount of problems. But now it is far worse, the emergency room looks like the movie outbreak but in the middle of a construction zone. Staff is good here and there but it needs to be above par, if the facilities are going to be like this. I get reminded everytime why i would much rather drive to ventura CMH 15 minutes away, than come here which is 2 minutes away!
Had the doctor try to sale us to leave because they are so busy, my mom hasn't eaten in 2 days and no fluids. She just has a really bad case of the flu (i am sure people die from the flu!). So she layed down on two foot rests because she felt like she was going to faint. Horrible place cant believe health department lets this place funtion with how dirty this place is!

Let me sit for over two hours with a level 7 pain as I watched people arrive and leave, before I was even taken back. Dignity health is a joke don t go to any hospital affiliated with them.

I went to the ER for a stomach ache that turned out to be a appendicitis, 5 stars goes to the nurse Angle on the 4th floor!! I was never admitted to a hospital before, never had a surgery in my life . She made it so comfortable by checking on me periodically to make sure my needs were kept and allowing time for a friendly conversation and answered all my questions. Thank you Angle!
Renato

This place charged me $7,000+ for a bed overnight next to the ER entrance. I am mentally disabled. I had a suicide attempt. After two hours the nurse stitched up my arm saying, "Quit breathing your nasty breath in my face!".

I had both my sons at this hospital and had a wonderful and pleasant experience both times! All the nurses were a perfect example of how every nurse should be. They were kind, caring, and attentive as well as the doctors and staff.