Zero stars for this facility, literally the worst hospital I have ever been to. It s a shame that the head nurse JESSICA was the worst of all making the experience even worst. Rude and unprofessional. Jessica the head nurse needs to get demoted brings the whole team down !
Well i arrived here at St. Bernard Hospital me and my daughter at about 4pm now it's 7pm, my daughter had got a ring stuck on her finger which i couldn't get it off so here we are at St. Bernard, crazy!!! Just to get a ring off i think they are sucking what they can get from the insurance, having me to wait this long for a ring to get off my daughter finger really??? This Hospital is terrible to me the worse!!!
I brought my 4 year old son into the hospital due to him falling and hitting his head on the ground on his way to school we sat in one of the rooms for 4 hours and he was not seen by a doctor at all we where discharged and sent home they way this hospital operators is completely unacceptable this is very poor medical service
My brother was rushed into the ER and they aren t giving us an update on him and they won t let us transfer him either and while I was speaking to them
they shut the phone on my face. Very rude and unprofessional!!
Be wait almost 11 hrs I haven t seen no doctors yet this just crazy
Beware and Stay away from this hospital!!!! My daughter came in with stomach pain and vomiting and throw up a few times while in the hospital. It s been 8 hrs and still haven t seen a dr. The patient advocate is no help, all she did was come down to listen. This hospital is a big joke. It seem like it is just a safe haven for drug addiction and mental illness
I was referred to the pain Dr. James Diesfeld by my orthopedic Dr. I walked in to someone smoking marijuana in the elevator. I still tried to push through because of my pain. Got to the office 205 to register and this is a hospital and we are in a pandemic the staff at the window had no mask on. The patients had no mask. Wow this place needs a major investigation on their practices. So sorry people are being subject to this level of health care. If you can avoid this place at all cost. Your heath may depend upon it
The staff is so unprofessional from the doctors on down to the nurses throw the whole hospital away
If I could give no stars I absolutely would. I have never experienced such unprofessionalism, disrespect and blatant nastiness in my life from a medical facility. I thought my first interaction with the 4th floor was just a person who was having a challenging day, until I called to register a complaint with patient services person and she was equally unprofessional. I have encountered two amazing people Amanda on the 1st floor 15Sep @5:30pm and I wish I had written the other name down to share how they are both the sunshine in the midst of darkness! It is unfortunate that my loved one is being treated here, this was his choice. I just called the 3rd floor on 15Sep@5:15 pm and the nurse answering said, "I can't give you no information. " Maam you could simply have transferred me to the 1st floor where my uncle was: unreal. I have no idea how they treat the patients, but if their phone etiquette is an indicator, please just leave me on the street or take me to a real hospital. It is beyond sad and down right scary. I pray for my uncle and anyone else forced to be cared for at this hospital: actually, is it really a hospital?
Terrible experience! Staff was so rude and inconsiderate! On top of that I got laughed at when I stated that I was light headed and felt tingling in my fingers. Mind you, I came in there with chest pains! Terrible , TERRIBLE !!!!!!
stbh.org