S

If I could give no stars I absolutely would. I hav...

If I could give no stars I absolutely would. I have never experienced such unprofessionalism, disrespect and blatant nastiness in my life from a medical facility. I thought my first interaction with the 4th floor was just a person who was having a challenging day, until I called to register a complaint with patient services person and she was equally unprofessional. I have encountered two amazing people Amanda on the 1st floor 15Sep @5:30pm and I wish I had written the other name down to share how they are both the sunshine in the midst of darkness! It is unfortunate that my loved one is being treated here, this was his choice. I just called the 3rd floor on 15Sep@5:15 pm and the nurse answering said, "I can't give you no information. " Maam you could simply have transferred me to the 1st floor where my uncle was: unreal. I have no idea how they treat the patients, but if their phone etiquette is an indicator, please just leave me on the street or take me to a real hospital. It is beyond sad and down right scary. I pray for my uncle and anyone else forced to be cared for at this hospital: actually, is it really a hospital?

Comments:

No comments