SSM St Joseph Health Center Review

I want to start by saying I want to try and think the staff that saw me last night were doing the best they can, but my experience was very bad. I came in because the inquicker suggested I do for my symptoms. As my conditioned worsened, I managed enough energy to go tell the nurse I felt lightheaded, to which he snarkly replied "so go sit down". By then I was waiting for any kind of help. water, oxygen, getting my vitals checked, etc. as I began to have what they say was a panic attack, other guests called for the staff to try and help me. by this point I couldnt breathe, was sweating, and had basically gone numb. he said "he's fine" as i was losing sensation in my arms legs and face, and hyperventilating. He didnt even take time to look in my direction. thanks to the other GUESTS getting me water and helping me to breathe, I improved enough to not faint in the waiting room. when I finally got to the doctor, her decided to focus solely on my panic attack, and not the issues that made me come in. he basically said it was all anxiety, was very dismissive of what I was trying to say, kept cutting me off when i struglled to explain (just recovered from a panic attack, so couldnt speak the best) wrote a prescription for anxiety meds with two other women and his nurse there, he then returned and gave me a "dad talk" to basically say nothing was wrong with me, and I was discharged, feeling embarrassed and having the same symptoms I had that brought me in before the panic attack even happened. I understand that people come in for all kinds of reasons, and some seem silly to doctors, but aside from my nurse Tyler, every staff member I encountered was very rude and dismissive. Making someone feel like they are crazy, especially after a panic attack, and considering that this wasnt what brought me in, was very uncalled for.

EMERGENCY PHYSICIANS AT ssint Joseph hospital DISCRIMINATE AND VIOLATE FEDERAL PROTECTED.activity .This hospital does violate life liberty pursuit of happiness. Pattern for practice falls within saint CHARLES circuit and allow detective bextermueller violate individual LIBERTIES
.FOLLOWING PARTICULARS APPLY
Threaten individuals minding their own business while sleeping and kickes door. Without causation
COUNT I

Mo tort liability act
Federal tort liability act
Pattern of practice
Pathways crider compass
policy and procedures
Civil rights laws guarantee rights for individuals to receive equal treatment and prohibits discrimination in a number of settings, including education, employment, housing, lending, voting, and medical

Count II
Title 18, U.S.C., Section 241 - Conspiracy Against Rights
COUNT III
Title 18, U.S.C., Section 242 - Deprivation of Rights Under Color of Law

Count VII
Title 18, U.S.C., Section 245 - Federally
Protected Activities (1)((b))(2)((b))(3)

Title 18, U.S.C., Section 248 - Freedom of Access to Clinic

I got in an auto accident that was not my fault. Medical bills start coming in. I call to add my auto insurance as a secondary insurance and they refused. They knew it was an auto accident when they registered me. So much for caring! Their billing practices are scary. I had cancer and was on my way to get a CT scan and their billing department called me. They were trying to get me to prepay before I even had the scan or have received an itemized bill. They care all right. About money!

Worst hospital experience I ve ever encountered. Very rude and unprofessional staff. I would never recommend this hospital for any type of treatment.

They treated my hudband terribly!! Put him in a room gave him some meds never saw anyone after that for 2 hours. His IV came out and he bled all over everything and meanwhile the IV fluid is spilling all over the floor. I told someone but no one ever came to fix it. I had to figure it out myself and hold his arm with a paper towel to stop the bleeding. The nurses did not want to be bothered and were very snippy and rude!! The entire time he is rolling around with extreme nasua and pain. They plainly just didnt care. Mayb because my husband is black with no insurance or some other reason. Not sure. This lack of treatment took place on the over shift on 1/25 at 12:30a. So if any of the staff from that night read this.. shame in you! You are there to help people and treat them with dignity and respect! Its your job! If you cant do that get a different job! This includes the doctor who was just as bad as the other 2 nurses we delt with. But i will say the second nurse did try but when your surrounded by negative people in a work environment its hard to do your job correctly and with a positive attitude.
We left around 3a not feeling any better then when he came in. Everyone watched us as we left snickering. No one offered to help me get him out of there. The young lady at the front was very nice she helped us with a wheel chair and took him to the car. She was the only nice person there. I will be calling management this morning.

I cannot believe the level of bedside manner that does NOT exist in this place. I was seen very quickly in the ER to get a room in the ER, but things were down hill from there. I was dehydrated and waited two and a half hours for IV fluids. I asked for my nurse twice in 3 hours and she never showed. After a major spill of blood coming out of my arm did other staff actually get involved...still not my nurse. When trying to ask for assistance, a black female staff sitting directly in front of me completely ignored me. When someone else came to assist me only then did she look over and just stared and listened to my conversation with the other staff.

unless you are dying or in an accident forget it you will be stuck in the waiting room with people coughing throwing up in trash cans laying around on the furniture talking on their phones who were to lazy to get a flu shot and who should be seen by their primary care dr instead of filling up an emergency while people who are in severe pain have pneumonia and real emergencies are having to wait so unless you are in an accident or cardiac arrest forget about it and go the extra mile to a real hospital who have the staff and the rooms available and know what is a real emergency

My husband had back surgery and had a reaction to medication, the staff was right on top of everything and did an outstanding job. There was no prior knowledge of any adverse reactions to anything in his history. Everyone asked at numerous times and each new person to see him had asked. thank you 6th floor nursing staff.

The nurses and doctors were nothing but compassionate and helpful here. A very serious situation with a family member happened and even though their ICU was full due to flu season, they treated the family member in the trauma room immediately. They were so kind and informative. They would routinely come check in on the patient and on me and my family to see if we needed anything. I was so impressed with the level of care here. When we were transferred to another hospital we were not treated as well as this. I immediately wanted to go back. I highly recommend this hospital.

unless you want to sit around for hours complaining and getting no where id go to some other place i just walked out on them because my wife and baby were freezing after 4 hours of waiting
seems to be a trend starting at this hospital i will not be back to this hospital as the nurses were not even paying attention as i ripped out my i v and left

I've been here for over two hours on a apparently slow night. Head injury wirh quite a bit of blood. Wow! This is ridiculous!
Two of my RN sites were ER ,nurses for years. This is completely subpar!

I went to the ER for an allergic reaction. The nurses and doctor treating me were all great! They took me back immediately and started giving me an IV. I'm thankful for the great care they gave me.

Went in to get checked out, was given a folder and told to do a follow up in two days. Tried to to call the doctor at the number they gave me to schedule a follow-up, was on hold for almost an hour before it disconnected me, called again and was on hold for over an hour, still no answer. Called the emergency department at the hospital I went to try and get a different number to call, they were very unhelpful, I eventually got another phone number that I was told was the doctors "direct line", I called it and it was just another SSM Health place it directed me to a prompt that had nothing to do with the doctor I was tryingt to see. Eventually I called the emergency department back give me another number, and several people told me theit building was closed because of a holiday. Eventually drove up to the building where the doctor was, they where in fact open, had to schedule my appointment in person.

The receptionist or operators or whatever areuare and don't know what they're talking about. instead of giving you correct information they just bounce you around in hopes they don't have to deal with you.

DO NOT TAKE YOUR FAMILY MEMBER HERE! My father is hospitalized and they will not let me see him. I have given them my ID, offered my birth certificate and social security card, whatever I could to prove to them that I was his daughter. Because I wasn't with him when he was admitted and according to Nurse Ratchet who answers the phone "real family would have the secret code we issued when he came in." He could be dying! "We're just following protocol," they say. Well, I've never had to deal with this before nor at any other hospital. I'll have to wait until he's discharged or I get a call from the coroner.

I will only go to the ER here if I'm desperate; otherwise there are much better choices in the St. Louis Metro Area. I have brought my special needs daughter to St. Joseph with a high fever and flu-like symptoms...nothing to mess around with when you are an epileptic!! And they have left us sit in the waiting room for hours while my daughter screamed at the top of her lungs!! I finally gave up and went to Barnes Jewish Hospital ER in St. Peters, where we were greeted by friendly faces and seen immediately by a physician!!:)

Have been here 4 times, an never waited less than 3 hours before I finally got up and left. Two of those times I was pregnant with pain and they still mad me wait in waiting room. WORST HOSPITAL IN ST LOUIS / ST CHARLES AREA. If you can at all avoid going here, DO! My husband came in with symptoms of a heart problem and they made him wait the same amount of time, to which we also left and went to another hospital. I went to mercy and I was seen, treated, and back home in 2.5 hours. Save yourself the headache and just avoid St Joes all together.

My third son was born here. One of his Doctors told me that he would get bullied in school because he wasn't circumsized. Could not believe she said that to me.

Do not go their ER. The doctors are sub contractors thru a non covered company on most insurances. They do not tell you this until you receive your discharge paperwork. I seen a nurse practitioner the entire time, the doctor was in my room less than 1 minute right before I was discharged and I'm still waiting to see the bill. They should tell you they are so bad they cant get doctors to work for them so they have to subcontract when you first arrive. Also, how they tell you is a little piece of paper at the very back of your discharge paperwork that doesnt say anything about them being out of network or different than the hospital billing wise just that they are sub contractors. To make matters worse I was misdiagnosed, I went to my doctor the following Monday and everything was fine.

Although my injury was not life threatening, I did need emergency treatment. The staff was friendly, competent, efficient and caring. My injury was assessed and treated and I was on my way in less than one hour.
Mary R. 11/30/13