Spreen's Motor Sales Review

We did not end up doing business here but after visits to many many dealerships over a period of weeks it was nice to have a pleasant interaction.

We were not swarmed in the parking lot like at most dealerships but were greeted right away when we went inside. The staff is friendly and helpful, offering water and assistance in finding the right vehicle for us.

The only improvement I would say is that sometimes the salesman came off very scripted.. they are trained to give specific responses when a customer is unsure of moving forward with a purchase and our salesman was definitely well rehearsed in that training. Not a bad thing, he was still very polite, but it made the conversation seem less personal and more scripted.

I'm quite certain that I'm reiterating other customer's review on how great Spreen Acura treated them. The streak continues to my family's experience. My wife is due with our next baby and we wanted a bigger vehicle.

Jerimiah was sitting next to the front door (he should get his own office, to be honest) and greeted us on a warm Saturday afternoon. We wanted a used 2018 7-seater SUV and he gladly showed us their inventory. Many to choose from and we were indecisive on which trim we wanted.

After showing the used lot, he mentioned their last President Day Lease special on their 2020 lines with 0.9%APR. Needless to say, we walked away with a great offer on a new 2020 Acura MDX. Jerimiah wasn't pushy at all and just showed us the benefits of the special. Thank you Spreen Acura and Jerimiah for the great buying experience.

Ordered from the Acura e-store. Waited a week to call, was told to wait longer. Called two weeks later and was told the part was discontinued. That s fine, BUT NOBODY EVER CALLED TO LET ME KNOW!!! I passed up multiple opportunities while waiting to purchase the part elsewhere and now I can t. Thanks a lot Spreen, don t expect my business in the future.

Bobby in the Service Department is outstanding. He keeps you informed about repairs and is a joy to work with.

I had a dead battery in my car. Was able to get a jump start and drove immediately to Spreen Acura. Fortunately my battery was still under warranty. In less than a half an hour, I had a new battery and was on my way. Couldn't ask for better service.

I purchased my MDX 2022 about a month ago and could be more satisfied. Before coming to Spreen Acura we had visit a different dealer and they weren t as helpful as Maureen. I highly recommend them !

Down to earth and very helpful. Customer service was great. I actually live in San Diego and have a local dealer but was treated poorly there hence why I drove more than 90 miles to Spreen Acura. Was taken care of from the moment they called me because of my True car inquiry.

From the time I got my car in 2009, I have always had good service.

Bobby was a pleasure to deal with. He made the process simple since our phone call. Dropping off the car was simple and hassle free. He was also informative about what I needed to be done and all my options so I can make the right decision. He was also very communicative about the process and when the car was ready. I think because of him, I ll be bring my Acura back to spreen Acura for service. I used to go to a competitor because of the trust factor. However, after today I know I have trust in Bobby at Spreen. People like him
are the reasons people feel safe and comfortable bringing in their cars.