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H
3 years ago

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3 years ago

Poor customer service

Poor customer service
Bought a Foker gas burner through the Specialty store. After a very short time of use, the surface treatment / paint peeled off the burner and grate, resulting in cast iron rust. I complained about the product to the Specialty Store which simply acknowledged by sending a brief statement from KosanGas (?) Stating that this was quite predictable. Since I have a lot of experience with the use of gas burners, and have never before experienced similar problems with similar products, I pointed out to Specialbutikken that I did not accept their explanation.
The specialty store never chose to respond back.
Why Specialbutikken chooses to ask a gas supplier (Kosangas) for advice on a product produced by an Italian company (Foker), must be left in the dark.
The specialty store's unwillingness to handle a complaint makes the company appear to be unprofessional and without interest in their customers.

O
3 years ago

Bad service .

Bad service .
Shop assistant (male) speak English.
Shop lacks good hunting clothes.

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About Special-Butikken

Welcome to Special-Butikken, the ultimate destination for all your special product needs. With over 6,800 products available for both private and commercial use, we pride ourselves on offering high-quality products at affordable prices.

At Special-Butikken, we understand that finding the right product can be a daunting task. That's why we have made it our mission to provide our customers with an extensive range of special products that cater to their unique needs. Whether you're looking for specialty foods, health supplements or industrial equipment, we have got you covered.

Our team of experts is dedicated to sourcing only the best quality products from trusted suppliers around the world. We believe in providing our customers with nothing but the best and ensure that all our products meet strict quality standards before they are made available for purchase.

We also understand that affordability is key when it comes to purchasing speciality items. That's why we work hard to keep our prices competitive without compromising on quality. Our commitment to providing value for money has earned us a loyal customer base who trust us as their go-to source for all their special product needs.

At Special-Butikken, we take pride in offering exceptional customer service. Our friendly and knowledgeable staff are always on hand to assist with any queries or concerns you may have about our products or services. We believe in building long-lasting relationships with our customers and strive to exceed their expectations every time they shop with us.

In addition to offering a wide range of high-quality speciality items at affordable prices, we also offer fast and reliable shipping options across Denmark. Whether you're located in Copenhagen or Aarhus, rest assured that your order will be delivered promptly and efficiently.

In conclusion, if you're looking for a one-stop-shop for all your special product needs at competitive prices without compromising on quality or customer service - look no further than Special-Butikken!