Reviews 349 Page 1 of 4
Filters:
Rating
Language
Sort:
Most recent
A
3 years ago

Absolutely love coming to this full spa to pamper ...

Absolutely love coming to this full spa to pamper myself!! I've had the pleasure of meeting various talented stylist here for my weekly blow outs. I also come here for occasional massages and esthetic services and I have enjoyed them each time

m
3 years ago

My first visit at Spa Nijoli was absolutely amazin...

My first visit at Spa Nijoli was absolutely amazing! I got a facial done by Ashley Deignan, and it was the best facial I've ever received in my life! Such a nice relaxing atmosphere and getting it done by someone with such great personality and who knows what their doing made it a really great experience! I'll definitely be back

b
3 years ago

I love going to Spa Nijoli for ANY treatment! I ha...

I love going to Spa Nijoli for ANY treatment! I have been a loyal customer for many years and Michael goes above and beyond to make me feel special. He is a true asset and we are all so lucky to have him. I strongly recommend if you haven t tried this gem of a place, check it out!

H
3 years ago

Spa Nijoli is wonderful! I have enjoyed both mani/...

Spa Nijoli is wonderful! I have enjoyed both mani/pedis and amazing massage sessions there for a few years now. I appreciate the relaxing, professional, calm atmosphere; the personable staff who will chat or allow me to be quiet--whichever I need that day; and the attentive before & after service. In fact, when I moved away from the area, I made a point to by spa packages so that when I come through, I can schedule an appointment and be put at ease and unwind. Andrea is my go-to massage therapist, but I have found every person there to consistently offer professional and attention-to-detail service.

W
3 years ago

There front desk staff are airheads and due to the...

There front desk staff are airheads and due to them not removing my credit card info when I specifically called and canceled a spa service 10 days prior I was charged $80. My husband called later that day and scheduled a couples massage as a surprise and gave his credit card info it was a Valentines present and low and behold they charged him full price for the couples massage upon checking out after our massage when they admitted and knew they already charged my card for half of the service, Instead of them deducting what I was already charged they went and charged him full price and now I have to wait 3-7 days for them to refund my money. Im not impressed I've heard nothing but great things about there other services but I am highly disappointed in there customer service had to ask for a manager because the girl that answered the phone had no idea yet she tried to argue like she did and tell me I didn't cancel my apt. Which I did they just didn't remove my info when I called and told me they did and assured me I wouldn't be charged. The massage was ok but definitely not worth the price given there a pretty big spa with high priced services, I've had multiple massages and have been to numerous places go treat yourself to a massage at Foxwoods for the same price way better service. Or save tons of money and go get a massage at Royal Nails in Haverhill that is way less costly and just as good if not better that Spa Ni' Jolis!!!! Needless to say I will not be returning for any service.

A
3 years ago

I love the hair cuts I get at Spa n'i joli! They ...

I love the hair cuts I get at Spa n'i joli! They are always top-notch and I've never had a bad haircut there in all the years I've been going. I like the extra special treatment you get before your service - the offer of coffee, tea or wine - and the ambiance is relaxing, particularly for massages and mani/pedi services. I think they could use more room near the main floor front desk, as it can get crowded and loud with people checking in and out. Other than that, I think the overall experience is great!

J
3 years ago

Lovely experience. It was around 120, with tip, fo...

Lovely experience. It was around 120, with tip, for a 60 minute massage. I have been seeing doctors about neck and back for months and while they have helped with nerve irritation, my massage resolved nearly all the muscular pain and tension.

At first I thought the price was far too steep but it genuinely is a lovely experience and the relief is worth it. The staff is very friendly and welcoming, and as this was my first massage I was slightly nervous but they made me feel right at home. It is clean and warm and the massage rooms smell lovely and have soft music playing.

Word of warning though - if you experience severe knots and request those to be worked, prepare for pain. It was a very painful experience for me, even more so than physical therapy, but the relief was indescribable. The next day I felt sore and a bit ill but then following that I felt wonderful for weeks. I absolutely plan on going back every now and then!

C
3 years ago

I absolutely love this salon. Aside from the beaut...

I absolutely love this salon. Aside from the beautiful aesthetic, my stylist is absolutely amazing and always knocks it out of the park. Even when I want to switch it up and do something completely different (like chopping off my long locks and going from blonde to red!) - I always know it's going to look amazing. On top of that, I bleach my hair so I need products that will bring my hair back to life, and I trust my stylist when she makes recommendations. My hair has completely transformed now that I have a healthy hair care regimen. I will never go anywhere else! Amanda Dillaway is absolutely amazing by the way! Love, love, love. I try to get in there at least once a month.

K
3 years ago

I've been going to Spa Nijoli for years for facial...

I've been going to Spa Nijoli for years for facials, massages and manis/pedis. I LOVE this place! The experience is very much spa like....its clean and updated with a professional and friendly staff. I really love my facials with Heather and wouldn't go anyplace else!

K
3 years ago

I've been going to Spa Nijoli for years specifical...

I've been going to Spa Nijoli for years specifically for massages. I've had some of the best work done by Esp and Andrea. Cannot speak enough of the quality, customer service and just pure relaxation! Go in now and book your appt!

D
3 years ago

From the moment I walked into Spa nijoli, I knew m...

From the moment I walked into Spa nijoli, I knew my experience was going to be wonderful!! The staff is helpful and pleasant, aimed at pleasing every customer who walks in the door. My spa pedicure was done by Michelle who paid attention to detail, resulting in a polished, neat look. All the staff was very professional and the atmosphere was relaxing as I listened to soft music. I can't wait to return to Spa nijoli again very soon.

C
3 years ago

As a mom of 2 young kids...I always tell Jeff G. (...

As a mom of 2 young kids...I always tell Jeff G. (my stylist), that my "hair day" is always my favorite day! This is a relaxing, upscale, yet approachable salon for all of your spa needs. I typically get a cut, color and style every 8 weeks and it's always top notch. Jeff talks with me about what we're going to do, follows through on his word and gives an amazing scalp massage with the deep condition treatment. Plus, the glass of wine that I get upon my arrival is the icing on the cake. I've also treated myself to a massage, facial, and mani-pedi here (I don't regularly get spa services here unless I purchase one of their awesome seasonal packages...which are a bargain!). I love Spa Ni Joli!

A
3 years ago

I've been coming here for over six years, I love m...

I've been coming here for over six years, I love my stylist (not saying her name because I don't want her to get too busy, but they are all great) and the salon is clean and really inviting. They do great work and always offer me water, wine or coffee.

A
3 years ago

I started seeing Jeff for my hair cut & color abou...

I started seeing Jeff for my hair cut & color about a year ago. He's excellent and really pays attention to what will work with my daily routine, maintenance level, and natural hair. Taylor did my hair once when Jeff was away and she also did an amazing job. I love the ombre she added and highlights! I am so happy I made the switch to Spa Nijoli. The hours they are open are great and you can tip using your credit card (which seems trivial to note but it's important!). I highly recommend going here for anyone looking for a new salon.

H
3 years ago

I had a great signature massage by Cecily recently...

I had a great signature massage by Cecily recently. The spa was friendly and timely and the rooms were serene and quiet. She did a fantastic job of helping me to really relax and then working on my tough spots which left me really sore but feeling so much better the next day. She even incorporated some cupping and biofreeze which would a nice added bonus! Would definitely recommend and will be going back.

M
3 years ago

spa nijoli forgot about me in the relaxation room ...

spa nijoli forgot about me in the relaxation room even after I had confirmed my appointment. After feeling like an invalued customer, Michael the Manager worked with me and went above and beyond and made me feel like a valued customer.

C
3 years ago

This is the best place to get your hair done and m...

This is the best place to get your hair done and much more. Everyone is so nice and the place is so clean. They all make you feel comfortable and relaxed. The manager is the best at making you feel welcome and keeps the place going very well.

S
3 years ago

I have been to Spa ni Joli over the years for faci...

I have been to Spa ni Joli over the years for facials, pedicures and massages and every service there is always perfect and the staff is very professional. I highly recommend Spa ni Joli for all your spa services.

J
3 years ago

They don't overwork their Massage Therapists so yo...

They don't overwork their Massage Therapists so you get an amazing massage no matter what time you go. They are priced only a little higher than the 'generic' places and its DEFINITELY worth it.

J
3 years ago

Every service here has been fantastic!! They offer...

Every service here has been fantastic!! They offer great package deals throughout the year (mother's day, back to school, etc). I always take advantage of those since you don't need to use all the services in the same visit.

a
3 years ago

I love going to spa nijoli because the experience ...

I love going to spa nijoli because the experience is always great. I get my hair cut there regularly now and have gotten most other services at one time or another. The facility is beautiful, calming, and upscale. Great salon and spa.

C
3 years ago

I went for pedicures at Spa Nijoli for a year. Whi...

I went for pedicures at Spa Nijoli for a year. While the pedicure was great, my recent experience has left me upset. I arrived for my appointment and told me I couldn't have my service because I had my son with me. My son has come to every appointment with me, and was there when I made the appointment. They then said a manager would call me and they did not. I'm very glad that their business is doing good, but I will not be treated that way.

S
3 years ago

I had the 75 minute signature massage and it was o...

I had the 75 minute signature massage and it was one of the best. I was escorted to the massage room on the Spa floor which was quiet with low lighting. I was told what the steps of the massage before we got started which limited the talking during the massage and allowed me to relax and just sink into the whole experience. Who wants someone chatting the whole time? They use very warm, almost hot towels to loosen your muscles. Included is a 15 minute foot wrap and massage. I would recommend spa nijoli & salon and this massage to anyone. It is the ultimate pampering experience. I have re-booked and am looking forward to it.

L
3 years ago

I was gifted a prenatal massage at Spa Nijoli. Th...

I was gifted a prenatal massage at Spa Nijoli. The first floor of the spa is clean and airy, and it has enticed me to schedule hair and nails there later.

For a massage, you take the elevator to the second floor of the spa which is dedicated exclusively to spa services. The details in the bathroom, hallway, room, are elegant and aesthetically pleasing.

The massage, which I took at 8 1/2 months pregnant, was thorough and relaxing. I plan to come back for a couples massage with my husband.

J
3 years ago

I have been a faithful patron of spa nijoli for se...

I have been a faithful patron of spa nijoli for several years. From the moment you walk in the door, the staff is welcoming and professional. I visit the nail salon every week and they do a wonderful job. I have also had massages, spray tans, facials, waxing and hair services and I have never been disappointed. Five stars all day every day!

A
3 years ago

I have had multiple treatments at Spa NiJoli & eve...

I have had multiple treatments at Spa NiJoli & everything has been fantastic! Massages are sooo relaxing the their spray tan is super simple & the color is natural. If you are looking to get waxed, ask for Heather.

D
3 years ago

Love going to Spa Ni'Joli. From when you walk in ...

Love going to Spa Ni'Joli. From when you walk in the door until you leave, everyone makes you feel special and takes excellent care of you. The products they use are top notch and I love my stylist, Kelly. Would highly recommend Spa Ni'Joli to anyone looking to change their salon.

J
3 years ago

I have been going to spa nijoli since it opened. E...

I have been going to spa nijoli since it opened. Every year it gets better. They continue to add services and the pricing and quality is amazing. I don't go anywhere else! Highly recommend this spa it is the best in the area!

C
3 years ago

What a fabulous spa! I have had pedicures, facials...

What a fabulous spa! I have had pedicures, facials, and massages there, and each one has been better than the last.

The atmosphere is very serene and tranquil. It is my new favorite spa, and I've been to MANY!

S
3 years ago

I had a wonderful 90 minute massage a few days ago...

I had a wonderful 90 minute massage a few days ago. I just had my first baby 4 months ago and didn t realize how much I truly needed a good massage. The pressure was perfect, music was relaxing and the therapist only spoke to me at the start and end but let me relax throughout the entire massage. Wow!! Can I have one every morning please?

N
3 years ago

I can't say enough about how wonderful this spa is...

I can't say enough about how wonderful this spa is. I've never been disappointed with a service. My nails ALWAYS look great, he body treatments are amazing & everyone is always so sweet. I'll always be a loyal customer to Spa Nijoli.

J
3 years ago

I've been a loyal client of Spa Nijoli for many ye...

I've been a loyal client of Spa Nijoli for many years. From the friendly faces upon entering the spa to the decor, every visit is warm and welcoming. Most of my services have been on the second floor from massages, mani/pedis/ to facials, and the staff are great at what they do.

d
3 years ago

I've had blow drys, facials and massages done here...

I've had blow drys, facials and massages done here. Everyone is very nice and professional. I always leave happy and relaxed no matter what service i receive. I have never in past 5 years ever had a complaint.

M
3 years ago

I have been getting massages all my life, and I ha...

I have been getting massages all my life, and I have to say Spa Nijoli is one of my favorites to go to. Reason why is massage therapist Andrea Ruggiero!! I have chronic back pain for over a decade, and I have found getting deep tissue massages help with my pain management. Andrea I have to say has done wonders on me, also giving me stretching techniques I can do at home to help loosen and stretch my back. Andrea is a doll, I have since then had some of my co-workers and friends go to her and the response is the same! I look forward to booking another massage with her very soon!!!

M
3 years ago

Great atmosphere and professional hair stylists. ...

Great atmosphere and professional hair stylists. I have my hair done by Mandy and she does a fantastic job. She takes years off of me with a color that suits me and one that I love. She listens to what I am trying to do, but as a professional always advises me if it is a good idea and we usually compromise. I come out of it with a color and cut that exceeds my expectations.

The location is convenient and if you need childcare they have day care available through the gym. Highly recommend, you won't be disappointed.

R
3 years ago

Spa Ni' Joli is an amazing salon I highly recommen...

Spa Ni' Joli is an amazing salon I highly recommend! With their highly trained hairstylists and upscale products, you will not be disappointed! I normally am picky with who does my hair, but when I decided to change it up and come here, I realized it was a good decision I made. I won't go anywhere else!

J
3 years ago

I have been here multiple times with at least thre...

I have been here multiple times with at least three different massage therapists and EVERYTIME I am incredibly satisfied.
For reference, I am both a medical provider and professional athlete, running over 50 miles a week and lots of upper body exercises with workouts all lasting 2 hours or longer. I feel like a 100 bucks after each massage and they hit every spot perfectly.
Ask for Vanessa, she was GREAT today!

N
3 years ago

I loved my wonderful facial from Lynne Avallone's ...

I loved my wonderful facial from Lynne Avallone's healing hands. The experience was professional and greatly relaxing. My skin looks and feels soft and rehydrated. She knew just what to recommend for my skin's needs. I cannot think of a better way to nurture myself than one of Lynne's facials. Thank you so much for such a lovely experience all around.

M
3 years ago

I have had many different services (hair cut, pedi...

I have had many different services (hair cut, pedicure, massage, etc.) at Spa Nijoli. I have always had a positive experience here with the friendly and highly qualified staff. The facilities are clean and modern. I highly recommend this salon and spa!

K
3 years ago

Incomparable service! I have received services at...

Incomparable service! I have received services at multiple spas both locally and while traveling and have never had an experience like that of Spa N'ijoli. The staff are knowledgeable, pleasant, helpful, polite and most importantly consistent, and have always put forth the effort to accommodate to schedules, requests, and preferences. On 2 separate occasions this winter (in 1 week may I add!) the snowfall had interfered with my ability to maintain an appointment as scheduled and the girls at Spa N'ijoli managed to adjust each appointment with understanding, patience and class. Highly recommended!

V
3 years ago

I had a great experience having a nail fill done f...

I had a great experience having a nail fill done for acrylics w Emily .She's very talented.I was looking for a place more local to my travel .
I am highly impressed much more one on one
Attention than all the fast paced move em thru spas .

K
3 years ago

I've always had great experiences here for facials...

I've always had great experiences here for facials, pedicures and massages. The staff is very professional and friendly. It is the best place for a relaxing day at the spa and their services are top notch.

A
3 years ago

For the past 4+ years my aunt has bought me a faci...

For the past 4+ years my aunt has bought me a facial as a Christmas gift at Spa Nijoli. This is something I look forward to receiving every year! I have had massages and many facials here and they have always been great! The spa is clean and welcoming, and the staff are always very friendly. They offer the option to book appointments online which is a HUGE plus!

R
3 years ago

LOVE Karina ( my massage therapist), so five stars...

LOVE Karina ( my massage therapist), so five stars for her, three stars for Nijoli as a whole. The waiting area is very small, noisy, uncomfortable. The counter staff are polite, but very cold. They give the impression they'd rather not deal with you if they didn't have to.

T
3 years ago

Spa NiJoli has consistently met and exceeded my ex...

Spa NiJoli has consistently met and exceeded my expectations, whether I've been there for hair services (go see Connie!) or a massage. The environment inside is warm, welcoming and relaxing. I recommend this place to my family and friends all the time.

J
3 years ago

Love the massages!

Love the massages!

I have always been able to get an appointment in a day or two. I have tried a number of the masseuses and always had a good experience.

e
3 years ago

I have been a client at Spa Ni Joli for over five ...

I have been a client at Spa Ni Joli for over five years. I primarily get my hair cut and colored but I have also experienced a whole range of other services at Spa Ni'Joli- updos, massage, facial, waxing, spray tans, pedicures, and manicures. I find that no matter what service I am there for the friendly staff always take the time to consult with you. Spa Ni' Joli offers high end treatments and products at fairly reasonable prices and it has an excellent reward and loyalty program. They also go above and beyond to provide excellent service and a relaxing experience.

S
3 years ago

My experience at Spa nijoli started about 6 years ...

My experience at Spa nijoli started about 6 years ago when i asked my former waxer where to get a good spray tan and she swore up and down this place was the best. From the second i walked through the doors i knew i loved it here- its chic and full of life. I now live in NYC but i travel back to methuen, MA to get everything from a blow out to polish change. Lindsay is the absolute best- i send anyone who asks to her immediately and everyone i have sent becomes a client for life! I wish i still lived close enough to make it here more often but anytime i come home i make sure to drop in because its unparalleled in service and style to even the most world renowned salons in the big apple!

d
3 years ago

Beautiful cozy place with an AMAZING customer serv...

Beautiful cozy place with an AMAZING customer service. My mom got her hair colored by ERIN and she did an awesome job. ERIN was so sweet to my mom she made the whole experience memorable, my mom loves her personality and hairdresser skills.
THANK YOU ERIN and NJOLIE TEAM

F
3 years ago

I went here for my birthday and really enjoyed the...

I went here for my birthday and really enjoyed their level of customer service. I left relaxed and stress free. Manicure and pedicure were perfect. Looking forward to trying more of the services!

K
3 years ago

I have been going to spa ni joli for my massages f...

I have been going to spa ni joli for my massages for 6 years now. But last week i had a sports massage and i was not satisfied. I left with the same tightness and knots as when i went in. It also made me sore for 4 days afterwards. This is the only bad experience I had but I was not happy with it.

A
3 years ago

Never had a bad experience. I get my hair done her...

Never had a bad experience. I get my hair done here every 8-10 weeks. My hair dresser works closely with me to create the look and feel I want. I've had a lot of success doing what I wanted with it, and my hair has never felt better. First time I've ever chosen to buy the salon recommended products because they really do make a difference and are worth every penny.
I've done couples massages and a pedicure as well, both of which I would do again. The atmsophere is very relaxing and everyone is extremely friendly. I just wish I could afford to go more often! Also, they will send you discounts and deals on your birthday so share that info!

S
3 years ago

Spa Nijoli has the best massage in the Methuen are...

Spa Nijoli has the best massage in the Methuen area, I love coming in every time and their packages are really affordable. I never have to specify a massage therapist because every single professional is fantastic!

T
3 years ago

This spa was very relaxing and full of wonderful h...

This spa was very relaxing and full of wonderful hairdressers! It was very easy to get an appointment with the stylist of my choice. Lauren is a great stylist and was able to help me get closer to my hair vision. If I was closer, I would be at the salon very often.

M
3 years ago

I only come here for my bikini waxes. I started ge...

I only come here for my bikini waxes. I started getting waxed last year for the summer season and met Nancy who is not only an amazing waxer, but a great person to talk to, as well. She is very friendly and is extremely quick and efficient. It can get a little pricy, but I wouldn t want to go anywhere else.

B
3 years ago

I ve had several facials here with a few different...

I ve had several facials here with a few different people, and while everyone was professional and did a wonderful job, Lynn is hands down the absolute best! She always takes time to listen to my skincare concerns and finds out what my skin really needs. She s friendly but also accommodating if you just want to lay there with some peace and quiet. Every time I leave after a visit with Lynn my skin is absolutely glowing! I can t recommend Lynn and Spa Nijoli enough!

A
3 years ago

My experience at the spa is always like being in a...

My experience at the spa is always like being in a dream. the rooms are comfortable and just the right temp. I am treated with kindness and can be assured I will get the best treatment. Thank you

A
3 years ago

This was my first time at spa nijoli & salon and I...

This was my first time at spa nijoli & salon and I was not disappointed. From the minute that I walked in, the staff was friendly and attentive and made me feel welcome. In addition, my hair stylist Taylor listened to my needs and made helpful suggestions. I left the salon feeling like a new woman! I would highly recommend the experience.

C
3 years ago

I contacted Spa Nijoli after a client recommended ...

I contacted Spa Nijoli after a client recommended Erin to me for eyebrow waxing. The person I spoke with to schedule was extremely friendly and helpful, and I was psyched to get an appointment only a few days away! The salon is beautiful and I was greeted quickly and professionally (the woman I scheduled with actually remembered my call- so nice). I was a little earliy so I was guided to a relaxation room on the second floor, which made me remember I really need to relax more often ;). Every employee I passed greeted me with a smile and polite hello. Erin was just lovely- she was meticulous, hilarious, friendly, and just wonderful. My eyebrows have never looked better. I can't wait to see Erin again and try out more services at Spa Nijoli. I highly recommend them!

R
3 years ago

My daughter and I had gift certificates for expres...

My daughter and I had gift certificates for express manicures which we received when purchasing a spa package as a gift for a family member at Christmas time. Neither of us had ever been to the spa, but the manicure was the best we have ever had. The regular polish lasted over a week, and I am a heavy cleaner!! ;)
Both of us had great nail technicians who were very friendly and welcoming. We will definitely go back soon!! The whole atmosphere made us feel very pampered.