4 years ago
We were really pleased with the service we receive...
We were really pleased with the service we received from Solar Naturally.
The salesman, Jeff, was professional, and we received notification very quickly from Synergy that Solar Naturally had set the wheels in motion.
The installers arrived on time, and the three of them worked quickly and seamlessly as a team to have us up and running within 3 hours. They worked neatly, and were very polite when they needed to knock on the door to ask questions.
We admittedly found it difficult to get the app up and running for a few days, but our contact with the office and Amanda assisted greatly.
Our only suggestion would be that the instructions for setting up the app be updated to reflect the new name of the app (PV Master not EZ Viewer), and include the link to the helpful YouTube video from Goodwe that Amanda provided that helped also.