Softbunch Internet Solution Reviews

Very poor service and don't respond to phone. Suggest to with others

Don't take broadband service from HNS I Pvt. Ltd. They are unprofessional and customer service executive are liar, they are giving false commitments to us.Overall the service is very bad, mostly the internet service is disconnected

Very very very bad network. I world rather give - (minus)1000 stars for the service they give. Don't fall for the trap, everyday atleast twice you may have to call the service provider for complaint about the network and every time they have the same answer we are looking into it

Worst Customer Care Service.They Even Don't Respond To Calls And Messeges.

They dont give good service. They have lots of issue of the servor. I am using their net from past 3 yrs. Not so good experiecne.

Waste of resources. Personal advice not to go for Honesty. Customers have to remind them of their problem. They behave as though doing a favour on customers.

Now happy with connection fast n faster than honesty good service good isp

Broadband & Fibre net connection at affordable prices. But i have a issue with their customer service. So that's why I'll rate them 3 stars only.

Pathetic service even if i ignore the internet service problem the customer service should provide the a solution to the customer instead of showing arrogance. Firstly teach your staff how to talk to a customer

try to answer the calls
i cant even pay/recharge
poor customer care and service

Mr.satish is excellent engineer of honesty. Good support get from company in committed time. Very quick support from engineering team. Nice speed. Very good company in service.excellent work by team.

very worst service provider. dont buy and renew your connection. Honesty worker makes us fool every time. very slow net speed. and now phone line is also dead. buying internet service from honesty is totally waste of time.
Dont Take Internet Service from Honesty.

Good service... Using in Airoli since last 2 years.

They came today and disconnected the wire from their board. Use some other internet provider. I have 11 months remaining of a 1 year pack.

I am a five year old customer of Honesty Net. Now I have no complaints regarding the net. Also if there are any technical breakdowns they are corrected as soon as possible so I thank to Honesty net

Worst service, even calling number of time they don t pickup the call . And make the phone busy . In emergency you can t depend on them..

Horrible guys do not even answer the phone.. very bad experience.. do not resolve issues on time...

For the last 7 years I have been using the internet Today we have never had much trouble with the Honesty net Some technical issues also get fixed soon And most importantly, they have a loyal worker

Most pathetic internet service provider.all the time there is problem either internet not working or slowness or other and also the reponse is worst and unethical.Call center number is never picked.Avoid honesty net.

Now start the net work m happy with service good for call center stand my call super coordination happy for service

one of the worst service provider. Worst customer care. They do not even listen to the problem they cut the call without acknowledging the issue.
very poor and pathetic service.

After lockdown, service is very poor , follwing sicne last 3 to 4 months for restoration of services, no one bother , customer service is every time asking all info and no any action by staff.

One star because there is no option for Zero
Don t subscribe to HNS

Every month internet goes down for weeks long. No replies on email, no one receives the call at customer service.
Even escalations are not heard, looters in disguise.
Several emails written but noone responds

WORST net connection ever provided . very bad Internet speed and the connection lost every time .
customer care representative are not available and they are not HONEST

Pathetic internet service and customer service. I will not recommend this to internet provider to anybody. Customer service will never receive call.

Bad customer service.you have to actually threaten them to provide you with internet access, even if you have paid yearly package.nobody picks up the calls, employees are lazy and ignorant and rude.

my netproblem soove happy good job by honesty good isp in bhandup ispecialy thanx mr.ashraf to solve my my problem emidiatly

From last 3 years I am using hns net but day by day there customer service getting worst

Customer care will never answer your call. Worst net service , plan to switch to jio. Digital content at lowest price. 15 days with out net ,tired of complaining customer team.

I manoj_1988 paid for the 6.months plan at the end if March 19. After few days my internet was not working on the weekend 6th april to 8th april. I called their customer care number but no one answered. Then i WhatsApped no reply there More

Number is always busy. Customer support is pathetic

Explanation work happy for Internet problem solved not good is pretty best in bhandup nice conversation with call center thank honesty

Very fast and quick resolution. They need to work on frequent speed drop.

its good service healthy service because best isp in bhandup n also your engineer mrs.ashraf handling properly my connection thank u honesty

Very bad service always slow
No one is there to entertain the COMPLAINT
Please don't use or take a service from them

They deserve 0 ratings because of Pathetic service,and irresponsible people are working over here

Never get service on time....and always net issue occures

good isp n also good service healthy isp quike response now my net is working thanx honesty

This 5* is just for attention I was using data pack of 25mbps and after a specific time the limited data of 300gb got used up and I guess the speed was decreased to 200kb hardly I could use gmail as pages weren't loading and after that i lodge a complaint that my speed has reduced drastically then the so called engineer of this company called me and told that i will get speed of 200kbps which is 2mbps according to the honesty net providers engineer dont know why they call themselves "engineers" if u dont know how much value of 1mb in kb As it is mentioned in the data pack that after using the given data u will get unlimited data of 2mbps In reality u guys aren't even worthy of 1* cuz ur services are shit af mostly ur customer care isnt available at any time when there is problem issued.

Worst network facility and bad customer services. I'm done with this services. No use of renewing this time. Trusted this services for past 6 years but now it's just providing worst services and bad internet facility. How many times your network services will be down in a month. This is really pathetic service. Calls are always kept on busy.

Bad service, 1 star pn post is not honored, or lagtoy not available to pn dila nsta, customer care no. The ugach dile does not receive a call call.

Very 3rd class service. Never pick the call if you want to complain about something. Keeps the reciver a side you will always get a busy tone whenever you try to call them. Their technicians are not available. Net doesn't work half of the time. Very poor quality of net as well as service

Every weekend no net. Have to call them multiple of times to ge this resolved.

I would have been happy if I get a chance to give negative stars. Honesty net has no honesty in them. Worst internet service provider in Airoli.

Very poor service,no customer support,u will have downtime atleast once a week,look for othet ISP.

They are not even capable of one star. Worst service. No one picks up call. On Sunday's their office is closed and that day net is down so now whom to call and complain about it? No customer care service . Internet is very slow and most of the time down. I paid 5k for their yearly pack and now I'm regretting. Please don't buy / think of this internet provider better go for someone who is affordable and good service provider.

Not worth even a penny, customer care is pathetic. They will cut your call as they wish. They will open and close your support requests even if the issue is not resolved telling you that an engineer will visit. Total waste of time and zero delivery on services

Bhosadiwalo k internet Nahi Chalta hai MC log hai khud bande Kar deta hai waha se

There packages are good but there customer service is worst. It takes atleast 5 to 6 days just to resolve your issue. Each time you call the guy he will say he is coming but wont come atleast for 5 to 6 days to repair and resolve your net issue. Worst experience specially in this lockdown days wen every one is working from home these guys net goes down after every 2 days....

No one picks up the number given on website to call the company

Now the network is work good coordination with call center now it's work

These guys are least bothered about customer service. Please do opt other service providers who will priortize client queries and give better service.

Very poor connection.. very poor speed.. m trying to call em.. but it's unreachable too.. poor net services..

Worst network ever. And the worst customer service. 0 star. My Wi-Fi down from more than 2 days and I called them like millions time and they never bother to pick up call. If they pick call then register fake complaint. Every time they told me we will send mechanic and no one came.its more than 2 days now .i have already told them about having work from home. Very very poor facility and network.still issue not resolve.never take this network.worst

waste of my time, the internet of my house is not working from 5 days and this guys are not taking my call, very bad service,

I'm using the service of honesty from last 4 years and did well. but from last 3 months, they are giving bad service.
Please improve it like you did from last 4 years.

Decently good plans. Great internet speed. Horrendous customer care and no steady phone number to reach them. Thankfully in my case, the office is near my home.

Very good service... Competativr rates... Happy with honesty... Using since last 1 year...

Very pathetic service.After paying in advance too,half of the time the net connectivity is not their.Also whenever we call,nobody bothers to pick the call,&if we say since 3days their's no connection they say hamara system kharab tha.I mean,give some good sevice at least Taking calls & then asking to wait & then again have to say the same issue to the present person just bcoz the former didn't understand the issue at all.Get up guys n give us some proper service.

Worst customer service.. They will pick your phone to take your query.. Do not go for this bad Internet service provider

Now m happy to see your service to faster then faster that's great isp in bhandup ever see your ingineer Mrs. Ashraf thank u honesty

Worst experience ever no speed and all only commercial

It is the worst experience I have had. Every weekend we loose the internet connection. This time even during weekdays. The technician came and repaired it today and told that there won't be any issues and the same night again we lose the connection. And no one bothers answering the phone when we try calling for help. It is very frustrating.

Finally done with my 1 year pack , feeling blessed ki atlast inka ghatiyaa service khatam huyaa , will never take this service in my life , will never recommend to anyone, worst service ever nd internet speed fluctuate nd in 1 month almost 15 days your net will be off, waste of money This service deserve rating in minus below zero

Worst service ever... There was an issue for fibre wire and it took almost one month to resolve it.. Worst scenario ever.. Will suggest not to go with this service provider

No response at all.worst thing.kalyan office no response.phone switched off.very bad.