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H
3 years ago

good

A
3 years ago

A Great 5 star Hotel

A Great 5 star Hotel
The room is big and luxurious.
The breakfast is great.
The location is perfect as it is next to Dubai mall and the metro.

S
3 years ago

Loved the experience at Sofitel. The Club Suite ro...

Loved the experience at Sofitel. The Club Suite room was quite big and the view was of the Burj.(partial view). The room furnishing is ok but not that great. But the service is really great. Also, the free Club lounge Access is really nice as they serve free beverages during the evening time. The proximity to the Dubai Mall is another great advantage even though it's a 10 min walk through the over bridge. I would definitely stay there the next time also.

i
3 years ago

What can I say. We booked the prestige suite with ...

What can I say. We booked the prestige suite with access to Club Milleseme. The room was very very spacious, plenty of windows facing every side of Dubai including the Burj. We would recommend getting club milleseme the food is fantastic and you have a excellent choice. The breakfast was more than enough to fill you up for a day, and the evening Pre dinner snacks is enough to fill you for the evening. The staff was always polite, helpful and always showing great hospitality. Using Uber the staff would always put me at ease and tell me when my cab has arrived and deal with everything whilst I sit and relax. Will stay again, and recommend to all to book it. The pool is amazing too. Thank you Sofitel for making our holiday special.

s
3 years ago

The rooms are fine, the breakfast is good, but at ...

The rooms are fine, the breakfast is good, but at the entrance to the hotel more than the whole of my stay in the hotel to receive a deposit and exit fee received for a fee to be forced to sign on a paper I will not stay in a hotel named sofitel again

c
3 years ago

Hotel very well placed next to the metro and the f...

Hotel very well placed next to the metro and the footbridge to go to the mall. Very nice and very very professional team, it's good to see that. Thanks to Ferdie for the spotless room to Stephen our concierge who helped me with my plane tickets to Jane and her breakfast team they are adorable with a big smile as well as the waiters always taking care of us, and without forgetting the reception who spoke to us in French thank you. Excellent personal hotel at the top of the top. Many thanks.
Roux family

P
3 years ago

Amazing hotel with amazing service, I would give 6...

Amazing hotel with amazing service, I would give 6 stars if it was possible. Special thanks to the Front Office Manager for having solved a tricky situation we had a first in the best possible way! Thank you, our holidays were made much better by staying with you!

S
3 years ago

Staff were great.

Staff were great.
Here are my issues:
1. There outlet situation is bizarre. Two outlets next to the TV, far from the bed. One outlet next to the bed, but on the other side of a large bedside table, not ideal for small cables. Three outlets by the coffee maker. So if you want to have your phone charging next to you at night, not the most ideal situation.
2. The shower kept changing temperatures, from what was set, to very hot for a few seconds. This happened every two minutes.
3. The Burj view was nice, although slightly obstructed by a new building project.
4. The Burj view is also on the poolside, which has a club that was blasting music until 3am. When we called downstairs to complain, they said there was nothing they can do. We were on the 27th floor.

Good location.

P
3 years ago

I along with my family stayed at the Sofitel downt...

I along with my family stayed at the Sofitel downtown dubai for 22 nights during the month of May 2017.The experience was indeed memorable with eversmiling staff who were always courteous and helpful be it at the breakfast buffet or at the hotel lobby and the entrance.
A special word of appreciation for the housekeeping staff who did a splendid job be it at the regular housekeeping or at the turndown service.
Overall an extremely wonderful experience. Thanks to everyone at Sofitel Downtown

s
3 years ago

The price was expensive

The price was expensive
The reception man was not will inform
And when i first came the ac electricity was off dont know why

A
3 years ago

Great, Wonderful 100 points, location, location.Lo...

Great, Wonderful 100 points, location, location.Location really good to leave and come from the airport. Metro close by and taxis easily accessible. Mall of Dubai and tower next door. The pool was great and the service so far 5 days was great. Room service was really fast and not bad.

B
3 years ago

nice

R
3 years ago

Friendly staff, a perfect location. Near the metro...

Friendly staff, a perfect location. Near the metro to go to JBR or Mall of the Emirates, close to Dubai Mall and the fountain, Burj Khalifa. Clean rooms, spacious and delicious breakfast. Gym is also very large and extensive

C
3 years ago

Great hotel and amazing team.

Great hotel and amazing team.

Very practical location.

I highly recommend it.

Thank you and see you soon.

T
3 years ago

I had a great stay at this hotel. The room was ver...

I had a great stay at this hotel. The room was very large and extremely clean with an incredible view of Burj Khalifa.
The pools are beautiful and the service is perfect.
The breakfast buffet is gargantuan with fresh fruit juices. I enjoyed the Spa, and the massage.
Access to the dubai mall can be done in a few minutes on foot using air-conditioned access.

W
3 years ago

Very nice staff.

Very nice staff.
Clean and spacious room with beautiful views.
Room service was great.

N
3 years ago

The hotel is normal. Nothing special in the hotel....

The hotel is normal. Nothing special in the hotel.
We book twin room the bed is single bed it looks like extra bed siza

I went before to other hotels the twin room has full size beds.

Also the nespresso machine is not working.
I asked the hotel for late check out they really make it hard for me.

Anyways I'm not gonna come back to this hotel.

D
3 years ago

Ive attended both business events and a wedding pa...

Ive attended both business events and a wedding party here. The location is easy to reach, facilities are clean, staff are super friendly and helpful and the food is delicious.
The price i think is fair for the service you get. In general, i would definitely recommend it.

I
3 years ago

Massive, modern rooms and bathrooms. Fantastic poo...

Massive, modern rooms and bathrooms. Fantastic pool. Views of the Birj Khalifa. Only downside is the shower temperatures fluctuated wildly in my room.

Edit. Second stay here and showers are obnoxious. Downgraded to 4 stars for getting scalded when a toilet neighbor's toilet flushes.

I
3 years ago

Great location beside dubai and downtown boulevard...

Great location beside dubai and downtown boulevard, access to many restaurants and shops, staff are friendly and professional , it is French style hotel , one comment regarding the swimming pool which should be cool temperature during summer time

S
3 years ago

What a lovely staff at the pool side on the 5th fl...

What a lovely staff at the pool side on the 5th floor. Mohsin, priyantha, Ranji and Manu to mention a few.
Delicious sliders for my son and spring rolls with chilli sauce.
Cold beer and Pepsi served in a timely order. This is definitely going to be the place where I would be happy to spend my hard earned money.
Great experience Sofitel Downtown Dubai.
Kind regards, Shehryar.

a
3 years ago

Ok

About Sofitel Dubai Downtown

Sofitel Dubai Downtown is a luxurious 5-star hotel located in the heart of Dubai, United Arab Emirates. It is the only international hotel that is directly linked to The Dubai Mall through an air-conditioned skywalk, making it an ideal location for both business and leisure travelers.

The hotel boasts of exceptional amenities and services that cater to the needs of its guests. From its elegant rooms and suites to its world-class restaurants, Sofitel Dubai Downtown offers a unique experience that combines luxury with comfort.

One of the standout features of this hotel is its location. Being connected to The Dubai Mall means that guests have access to over 1,200 retail outlets, as well as numerous dining options and entertainment facilities. This makes it an ideal destination for those who love shopping or want to explore all that Dubai has to offer.

For business travelers, Sofitel Dubai Downtown provides state-of-the-art meeting rooms and conference facilities. These spaces are equipped with modern technology and can accommodate up to 500 people. Additionally, the hotel's dedicated events team ensures that every event runs smoothly from start to finish.

When it comes to relaxation and wellness, Sofitel Dubai Downtown has got you covered. The hotel's So Spa offers a range of treatments designed to rejuvenate your body and mind. Guests can also take advantage of the fitness center or relax by the outdoor pool while enjoying stunning views of Burj Khalifa.

Sofitel Dubai Downtown also prides itself on its culinary offerings. With six restaurants serving cuisine from around the world, there's something for everyone here. From French-inspired dishes at La Patisserie des Reves to authentic Thai cuisine at Red Oven, guests are sure not be disappointed.

In terms of accommodation options, Sofitel Dubai Downtown offers 350 elegantly appointed rooms including 76 suites with stunning views over downtown dubai skyline or burj khalifa view . Each room features modern amenities such as flat-screen TVs with satellite channels , free Wi-Fi access , minibars , tea/coffee making facilities etc .

Overall,Sofitel DubaIi DownTown provides an exceptional setting for business meetings or leisurely vacations in one of UAE’s most vibrant cities . Its prime location combined with luxurious amenities make it one-of-a-kind destination in dubai .