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L
3 years ago

A lovely place with a lot of toys for your kiddies...

A lovely place with a lot of toys for your kiddies and a play area. They also offer some mommy and daddy activities for you to attend with your babies and toddlers. It is also possible to book birthday parties for your children if that is something that you're interested in doing.

M
3 years ago

This place was a fun place to take the kids when t...

This place was a fun place to take the kids when they were still open. Unfortunately, the toys were always a little on the pricey side. The store has closed now, but I've been told they may reopen sometime soon.

J
3 years ago

We love this place! They have an enormous pirate s...

We love this place! They have an enormous pirate ship and play place inside. Admission price depends on age, but I know my 2 year old is $8. Prices on toys are decent to a little high, but the play place itself is worth it on a really hot or really cold day.

Pro tip though, open play is only during certain hours and you can call ahead and reserve a spot. It fills up quick so I recommend doing this. Otherwise get there right as open play starts!

M
3 years ago

The sales staff was not friendly we had a 2 year o...

The sales staff was not friendly we had a 2 year old and their were 3 girls on the play area they said it was reserved for a Birthday party. We said we would leave when more children arrived. They replied no. I am a regular shopper but I will go online now without the play area I can find better prices online! The staff showed no common sense. Again 3 children in the play area!!!

S
3 years ago

Love this store! I started teaching my Creative Ar...

Love this store! I started teaching my Creative Art classes for kids this summer at Smart Toys and Books and I always look forward to coming in each day to the kids, staff, and positive, happy, and fun environment.

Great for families or play groups who need an educational or imaginative indoor activity for a few hours. There is an interactive playground, pirate ship, play grocery store, train table, and many other sensory tables and learning stations that even the adults enjoy! (I admit the kinetic sand is amazing :)

Smart Toys also offers awesome birthday parties and family events as well as weekly Art classes and free storytime. The owners, have done a fantastic job creating this fun space for our kids that is clean, safe, and as my Art students always tell me "It's Awesome!!"

L
3 years ago

Party hosted here and what an indoor playland. I'...

Party hosted here and what an indoor playland. I've never seen such a big area in a toy store. Climbing structures and huge rolling balls. Something for all ages and easy for adults to shop in the store while little ones play.

B
3 years ago

Love the play place. Only downfall is the back wal...

Love the play place. Only downfall is the back wall in the play area has an exit that is easily pushed open by a toddler. Im sure it's bc of a firecode or something but is a distraction for escape artist toddlers like mine. Overall fun play area and a lot of educational toys and books to buy.

A
3 years ago

Wonderful store and great place for a birthday par...

Wonderful store and great place for a birthday party! We recently had my son's 4th birthday party there with about 15 children total, the staff was wonderful and took care of everything! They were so great with all the kids!

A
3 years ago

The store is good they had a Melissa & Doug puzzle...

The store is good they had a Melissa & Doug puzzle that I was looking for and that was a reasonable price however some of the things in the store was not a reasonable price compared to other stores that you can get the exact same thing but I also do like how they have like a little play area where my child can go and play so is the option that you can choose when it's raining or now that's getting more towards the winter and you can't really go outside to play however I do wish they had more times that you can go and play in the store because the time frame is kind of limited especially to the people that actually work

L
4 years ago

Great place for young kids to run. They also offer...

Great place for young kids to run. They also offer activities during the week, so worth checking online. I also recommend following on Facebook or calling ahead of time for open play sessions as they do fill up or get booked for parties. Both my boys love it here!

R
4 years ago

They turned me and a friend away all because she h...

They turned me and a friend away all because she had a hold of her son's hand and I had a hold of his other hand. Wake up and face reality people this is the 21st century. And honestly I feel like I should call the BBB on your company.

R
4 years ago

Fantastic place for children. Definitely call ahea...

Fantastic place for children. Definitely call ahead if you plan to do Open Play, as they host parties or get full. Children under 2 are free, 3+ is $8 for 2 hours.
Dont forget socks either, as they are required to play.

B
4 years ago

Great indoor playground for all ages. My kids are ...

Great indoor playground for all ages. My kids are 2 and 4 and they can both entertain themselves for a couple hours here. The playground structures are challenging for them but would be easier for older kids and there are plenty of options for babies amd toddlers too. The passes for multiple visits are a good deal if you plan to go more than once!

C
4 years ago

Smart Toys has always been a winner with my kids. ...

Smart Toys has always been a winner with my kids. The play area is excellent fun on a hot or rainy day. Their parties are easy to arrange and entertaining. We've had nothing but good experiences here.

W
4 years ago

Great place!! lots of high grade toys.

Great place!! lots of high grade toys.
Clean place, and staffs are very nice, too.
play-ground is very clean and safe for kids.
Will be back again.

N
4 years ago

This was a beast once for a birthday party. The bi...

This was a beast once for a birthday party. The birthday kid gets to choose items she would like and got can purchase them at a discount with the party. My girls had a lot of fun in the playground too.

M
4 years ago

I have always loved Smart Toys and Books! I lived ...

I have always loved Smart Toys and Books! I lived to come here as a child and now as a mother. Great place. Friendly, helpful staff. Great environment. They always have something special and unique for everyone.

S
4 years ago

Very friendly staff with a wide variety of merchan...

Very friendly staff with a wide variety of merchandise for kids of all ages. They also have a play area for a nominal fee and can accommodate birthday parties as well. Some of the prices on toys can get expensive, but are great for special occasions. They also have quite a bit of STEM-related items.

K
4 years ago

Employees at this establishment are always friendl...

Employees at this establishment are always friendly and helpful on each and every visit.

There is a variety of toys and books for purchase as well as a play area for kiddos to play in if you make a reservation. The store is clean and well stocked!

Definitely stop by this place with your little ones!

L
4 years ago

Loveliest place for kids in the age of 1-7! We, my...

Loveliest place for kids in the age of 1-7! We, my daughter (2 years) and I could spent their 2/3 hours a day, it is so nice. A pirate ship, a little kitchen, and great other toys for a good price (7$) per child. You can just go into the shop, that s for free, the playground you have too pay, but it s worth it. They have also music classes and other activities to offer!

D
4 years ago

We went to an open play session and the kids had f...

We went to an open play session and the kids had fun. My oldest, who is six, was probably a little too old . . While it was perfect for my three-year-old. My biggest complaint would be that there is no good parent seating area; just hard benches and not enough to seat everyone there. The store has an excellent variety of toys, but, as others have stated, it is very pricey.

C
4 years ago

This place is great! While visiting Knoxville from...

This place is great! While visiting Knoxville from Florida with our 2.5 year old, we desperately needed an indoor place for her to run around and play while we could relax for a bit during a stressful vacation. We found this place on Google and it did not disappoint. It was very clean and had a great atmosphere. The staff was friendly and helpful. The other parents and children there were all friendly and great to be around. They had a great selection of unique toys and gifts too! Wish we had a place like this at home!

A
4 years ago

A good/ok space to entertain children. A small var...

A good/ok space to entertain children. A small variety of activities for children to occupy themselves. Wish it had more instead of the same few to provide variety for a child. Has a wide selection of toys, books and educational items that are pricey and probably cheaper on Amazon to purchase.
Went to the restroom to change a diaper and the change strap was non existent. Was very worried my child would roll over as I had one hand down and another cleaning the diaper.
I cited my concerns to the owner (blonde haired lady) and she issued an excuse that it probably happened that morning. I explained that it's been that way for a while since the strap was frayed and showed age. She stuck with her story and was disappointment as a parent that a person running a children focused business would have such disregard for the safety of her patrons in her establishment.

E
4 years ago

Great place to bring the kids to play for a few ho...

Great place to bring the kids to play for a few hours. I really appreciate the fact that they close the play area down to clean it between sessions. I love all the events that happen here on a weekly basis. For example, free story times and Mommy/Daddy And Me Art Time on Fridays!
The staff is very friendly and helpful.
10/10 recommend playing and shopping here for supporting local kid friendly businesses.

K
4 years ago

A large toy store with a built in play area. It ha...

A large toy store with a built in play area. It has one section with a tube style slide, one area with a big pirate ship, and one area with equipment geared towards 2-3 age. There are also back areas for activities, but I did not try those. Great play area for ages 2+ but my 14 month old was run over by 4-5 year olds. Neat toys but a bit pricy.

P
4 years ago

We had a great time attendung a birthday party! Th...

We had a great time attendung a birthday party! The staff did an excellent job conducting the party and guiding the children. The store is stocked with many learning toys and games I haven't seen anywhere else. We'll be returning!

S
4 years ago

Love this place. We've attended multiple birthday ...

Love this place. We've attended multiple birthday parties here and also had breakfast with the easter bunny. The play area is great and the selection of toys is amazing. My little girl loves the doll house room.

T
4 years ago

This a great place for birthday parties. We had o...

This a great place for birthday parties. We had our 5 year old birthday party here and it was so much fun with plenty of space. The staff was very accommodating and ensured that evey detail was taken care of.

C
4 years ago

Great toys and books selection with a really cool ...

Great toys and books selection with a really cool play area (that is pay to play). Definitely call ahead for free play spots because it can fill up fast! The bathroom has a step stool for kids and has always been clean which is very helpful.

C
4 years ago

Excellent selection of creative toys, science toys...

Excellent selection of creative toys, science toys, imaginative play toys, interactive books, and puzzles. My kids love the indoor playground and the toy demonstrations throughout the store. Some of the toys are a little pricey, but we love this place!

V
4 years ago

The play area is good. The management not so much....

The play area is good. The management not so much. Lindsey, the manager on duty, refused to wrap a gift that I didn t buy in their store. I offered to pay extra for them to gift wrap it, she said no. This convo is being held while I m paying for a separate gift from their store. She did offer to wrap that one, but then didn t give me a gift receipt.

J
4 years ago

My 3 year old loves their indoor playground. Call ...

My 3 year old loves their indoor playground. Call before you go, especially if it's the weekend. They can only accommodate so many kids, so make sure you call ahead to be guaranteed a spot. Very nice store with a large toy selection. Staff is extremely friendly.

K
4 years ago

Our daughter loves it here! We buy time in bulk to...

Our daughter loves it here! We buy time in bulk to go play and go every week! Staff is super nice and they really help keep watch over the kids. They maintain order and are not afraid to remove children that are aggressive or not following the rules. Everything is kept very clean and they stop play time to have cleanings throughout the day.

T
4 years ago

this place turned me and my son and my best friend...

this place turned me and my son and my best friend away all because we were both holding his hands. and they tried to play it off as they closed down to clean the play ground. which isnt true cause it was the middle of the day. and that didnt make sense and when asked about it they denied it

J
4 years ago

This is the coolest toy store I ve been to. We wen...

This is the coolest toy store I ve been to. We went there for an art class that is offered in the back of the store. My 5 year old son loved the class and loved the teacher. It was a great environment for children to run around and play while parents browse throughout the store. They have a huge pirate ship in the middle of the store that kids can climb and play on and then other jungle gym like stuff in the same area. I m not sure about the pricing of the toys but the art classes were very reasonably priced.

A
4 years ago

Looked at the website and made sure to show up for...

Looked at the website and made sure to show up for a "scheduled" play session. Drove 1 1/2 hours with an excited 3 year old, only to find out they were closed for a private birthday party. Ridiculous they list play sessions and close without notice. My son was so upset.

B
4 years ago

Love this place! Stores like this are so hard to f...

Love this place! Stores like this are so hard to find. Finally quality toys, books, a play area and a place to host events all in one spot! Management is very engaged in the community and involved with customers.

Smart Toys and Books

Smart Toys and Books

4.5