Slieve Donard Hotel & Spa

Slieve Donard Hotel & Spa Review

Reviews 979
4.5
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G
4 years ago

A telephone chat on two different occasions with m...

A telephone chat on two different occasions with members of staff was enough to put me off. Certainly they wanted me to spend my money elsewhere. Would have expected for a better customer care considering the price they are charging.

B
4 years ago

The hotel and surroundings are great, fantastic ha...

The hotel and surroundings are great, fantastic having the sea right on your doorstep however, the lack of 'actual' family rooms really let the experience down. We booked a family (two adults, two kids) room and asked if there were any with More

C
4 years ago

Such a beautiful hotel with amazing service with a...

Such a beautiful hotel with amazing service with all food and by staff at the hotel.
If you are looking for the best Hotel in Northern Ireland then make sure you stay here in the picturesque landscape of the Mourne mountains, sea and Royal County Down Golf Club.

i
4 years ago

My daughter booked the hotel as a birthday treat 1...

My daughter booked the hotel as a birthday treat 10 th June, from the moment we arrived we were greeted at the door and made feel very welcome by the receptionist, he informed us we had been upgraded to a suite which was a lovely surprise ! Wow what a lovely room, very spacious and it had two queen beds , a large TV , some little sweet treats to have with our fresh coffee ,a beautiful bathroom with lovely spa treats in it to put a glow on us in the morning . We had a beautiful breakfast sitting with the sun shining on us , great selection and very helpful staff. Once again a wonderful treat staying in this hotel ! Thanks to everyone !

A
4 years ago

We spent a night here in late August and really en...

We spent a night here in late August and really enjoyed it. The staff were lovely and welcoming and we were very happy with out room which had a great sea view. The highlight was definitely the spa with a very warm pool and a great smaller, hot tub-esque pool with views over the Irish sea. Breakfast was also great; a varied selection of good quality produce. They seem very proud of showcasing their suppliers and include a little booklet on the table. We would definitely return.

C
4 years ago

Walk along river up mountain beautiful but there i...

Walk along river up mountain beautiful but there is a complete absence of signage from Donard Car park. We took a wrong left over one of the bridges and ended up doing a loop instead of straight uphill. With short daylight it was too risky to climb to the summit. Still a lovely hike.
This review was meant for the mountain walk up Slieve Donard and not the hotel. I already reviewed the hotel. Sorry for any confusion.

S
4 years ago

Service, staff and food was excellent. Even under ...

Service, staff and food was excellent. Even under the current Covid restrictions the hotel and staff are still able to ace excellent levels of service. The views from our room were awesome and we had regular visits from the local sea gulls who made sure to let you know they were there and tapped on the window when room service arrived with our breakfast . During dinner on both nights the staff took time to chat with us both.

R
4 years ago

Had a great 2 day /night stop over midweek. Hotel ...

Had a great 2 day /night stop over midweek. Hotel room was terrific , clean and spacious. Staff were so helpful and friendly. Food at dinner and breakfast was great, service super. Hotel was busy but able to enjoy pool and fitness room as well as relaxing in big comfortable armchairs. Would definItely go back

S
4 years ago

Lovely hotel, spa is fantastic. Staff couldn't do...

Lovely hotel, spa is fantastic. Staff couldn't do enough for us Cheryl at reception was very helpful. Meal at Percy French was beautiful. Wish we could have stayed longer will definitely be back.

S
4 years ago

Just amazing.

Just amazing.
Well worth a stay.
We stayed for 3 nights.
Understandably Covid19 has made an impact on it but it is still functioning well and staff are so polite.

I
4 years ago

Sits on the shore of the Irish Sea and at the foot...

Sits on the shore of the Irish Sea and at the foot of the mountains. Such a beautiful location. The hotel is beautiful and offers excellent service, comfortable beds and good breakfasts. I highly recommend this hotel.

S
4 years ago

Writing this a few months after my stay but this h...

Writing this a few months after my stay but this has to be the best hotel in Northern Ireland!
Staff Excellent, Room Amazing, Percy French resteraunt Amazing, the bar and pianist Amazing and to top it of the view from the spa and our room of Donard!
All I can say is you have to experience it to really appreciate it. Will be back hopefully in the near future
Thank you to all the staff for a wonderful time

C
4 years ago

Fantastic stay here for a milestone birthday! Grea...

Fantastic stay here for a milestone birthday! Great facilities and brillant staff. Excellent room, very clean and amazing views of both the sea and Mournes! Spa facilities are top class with staff to match.. would definitely recommend a stay here!!

T
4 years ago

We go here regularly. For those looking a quiet c...

We go here regularly. For those looking a quiet coffee shop, there is one just to the rear of the hotel. They should promote it more. Stunning Views of the Mountains through large windows . Great for just relaxing on a cool day .

L
4 years ago

Attended the Santa experience at Slieve Donard and...

Attended the Santa experience at Slieve Donard and was a huge disappointment. We have attended Santa experiences every year at other locations and this is by far the worst. The execution of the event was terrible and is massively over priced. Dont disappoint your children this Christmas and go elsewhere.

J
4 years ago

A truly beautiful setting, attentive staff and clo...

A truly beautiful setting, attentive staff and close to local ameneties. Breakfast is fantastic and ine of the most comfortable beds Ive slept in. we stayed here as part of a wedding party, this was a fantastic venue for it. we also used the very relaxing spa facilities, a must if you come to stay here!

E
4 years ago

We went to the Spa and then the Lighthouse restaur...

We went to the Spa and then the Lighthouse restaurant for lunch. The place is beautiful and had loads of potential but is massively let down by how it is run. The spa was ok but they forgot to turn the Sauna on and it took 2 hours to heat up! I was leaving when it managed to get up past room temperature. The lunch options were limited and rather plain. The staff were really slow and took 20 minutes to serve just a drink. The place was understaffed, but there was no hint of trying to speed things up. The was no manager or anyone who looked vaguely in charge. The staff were all teenagers (although very polite and I got they feeling they had to deal with this level of disorganisation on every shift) and I am suspicious there were only teenagers in the kitchen too given the ridiculously simple menu! It is a beautiful hotel and I expected so luxury and refinement. Overall, it was very disappointing. It was meant to be an indulgent (expensive) treat and I feel that it was not worth half the cost.

e
4 years ago

If any one is looking for good deals for hotel roo...

If any one is looking for good deals for hotel rooms check . reserved a hotel on there and these guys had the absolute best prices just about anywhere!

Great stay recently. Felt very safe in a "Covid-World". Staff all super friendly. Food was good, room was lovely with a stunning view of mountains and sea.

G
4 years ago

Was phoned to find out what time we wanted to chec...

Was phoned to find out what time we wanted to check in, we arrived a hour early and rooms were not ready for 2 hours, room was cold and key cards did not work.
The iron PAT test was 6 years out of date.
Breakfast was nothing special the next morning, the only thing that was good was the doormen, they went above and beyond for us

s
4 years ago

Wouldn't even give it a star at all as we stayed l...

Wouldn't even give it a star at all as we stayed last night the 21st September for my husbands birthday room 313 room had no heating on in it was frezzeing very cold even our bed linen was cold to touch room was very dated and when walking to toilet in our bath tub there was black short and long hairs all over our bath tub makeup on shower door went straight down to reception and complained manger just apologized sent a cleaner in to clean room while we was just checked in... was disgusted at this point... room took so long to heat up as there was only a tiny heater... breakfast was a disaster waited 15 -20 minutes on a breakfast table for 2 and then we where put right beside a fire extinguisher every time my husband wanted to eat he kept bashing his arm off it as there was no room... would never recomend this hotel to family and friends... as they just wasnt good enough...

Slieve Donard Hotel & Spa

Slieve Donard Hotel & Spa

4.5