Slieve Donard Hotel & Spa

Slieve Donard Hotel & Spa Review

Reviews 979
4.5
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R
3 years ago

I went to the slieve donard hotel this morning at ...

I went to the slieve donard hotel this morning at 9.45 am to have a scone and a coffee.The receptionist was very nice and told me to go to the lighthouse lounge where i would be able to have a scone and have a view of the sea. When i went down there was no one about except for a person vacuuming who told me it opened at 10 am.I waited until 10.20am and asked 3 different people when it opened and eventually a woman came and told me it would not be open until after 11am as there were staffing problems. If i had not enquired no body would have come over to me at all. I was then directed to the dining room but when i asked for a table they were all taken.I was then directed to the lounge which was empty. I did not want to go into the lounge so i was directed into a drawing room where there was a table which had not been cleared.After about 10 minutes my order of a scone and coffee came. I had a scone which was hard. I had a voucher which was a christmas present and went especially to use it. I wont be back again especially since it is supposed to be a 5 star hotel.

J
3 years ago

Had an early bird dinner at the Oak restaurant. A ...

Had an early bird dinner at the Oak restaurant. A gorgeous place, lovely building, grounds and location with stunning views.

The dining room was lovely and very nicely decorated.
The staff were helpful and very friendly, Very good stead.

The food was enjoyable,tasty and not overly expensive.
However it wasn't very impressionable and would not done again for the food.
But would recommend the experience

M
3 years ago

Twenty minute queue at reception before checking i...

Twenty minute queue at reception before checking in, superior sea view room small, diggers working outside, bed very soft and part of extractor fan hanging off. Felt like we needed a break after. Highly disappointed as this was a special occasion for us.

R
3 years ago

BETTER THAN THE RITZ, LONDON

BETTER THAN THE RITZ, LONDON
Afternoon tea at the Slieve Donard is far better than afternoon tea in the Ritz, London. Beats the Ritz on quality, atmosphere, service and price. On Saturday 11 June 2016 we had afternoon tea sitting at a table overlooking the sea, listening to a very accomplished harpist and eating a wonderful variety of freshly made sandwiches, cakes and scones. The staff were very friendly and courteous. This was a lovely, leisurely experience and we will be going back there soon again.

G
3 years ago

I had never been here until I went for a Wedding ...

I had never been here until I went for a Wedding Reception ... I'd heard it was good, and it didn't disappoint ~ lovely place, and all staff I came into contact with were friendly and helpful. Food was top class too !
Great sea views, from the front, and mountains to the side ... someone from N.Ireland once told me it had a reputation for being one of the best hotels in the country, and it certainly earned that status in my opinion.

V
3 years ago

Not as good as when I visited last year. Breakfast...

Not as good as when I visited last year. Breakfast was awful, the bacon seemed boilded and flavourless, which was very disappointing as I was looking forward to it. I thought I just got a bad day, but when we went back for dinner it was More

C
3 years ago

Lieve Donard

Lieve Donard

Superb architecture of this hotel.

Have a good stay

S
3 years ago

Review update: I took the plunge and joined the sa...

Review update: I took the plunge and joined the sap today . I've a feeling I'm not going to regret it..

Absolutely amazing!! we went to the spa 2 weeks ago on a day pass the staff were lovely the place was so clean and the views sitting in the hot tub or unreal it's just such a pity the membership is so expensive

c
3 years ago

I love this hotel and have stayed here a good few ...

I love this hotel and have stayed here a good few times, I always come here for birthdays etc, and always have received a good room, the last time I visited was for my daughters birthday, the first time I took her here to stay, she didn't get much sleep as we were in a room right above a wedding, Music was so loud and effected my daughters sleep, I am disappointed as familys shouldn't be treated any different than couples, especially when we are all paying the same, I do love this hotel but I'm not sure it is family friendly.

L
3 years ago

Nice

R
3 years ago

Very disappointed. Booked this hotel for my brothe...

Very disappointed. Booked this hotel for my brother and his partner after a difficult event in their lives. After trying for a number of hours to get through to hotel reception, I requested that a bottle of fizzy stuff be left with a note in my brothers room on his arrival. This was not fulfilled but I was charged anyway, money taken directly from my account. The waiting times to get through to this hotel are ridiculous there is never anyone to answer calls. Such a shame.

G
3 years ago

Amazing hotel and views. Staff amazing so friendly...

Amazing hotel and views. Staff amazing so friendly. It s the first time I have been there and quickly booked in again. We only stayed one night this time. 7:30am drilling started from work being done on the spa. A bit early if quests are staying I think. The breakfast was not great. Toast and cooked breakfast was cold. I was disappointed in the breakfast from such a lovely hotel.

P
3 years ago

Had dinner at "Percy French" restaurant. Dining ro...

Had dinner at "Percy French" restaurant. Dining room had a really nice atmosphere and staff were very friendly and helpful. Unfortunately food was just average for us that night. We ordered the fish and chips but found the "crispy" batter soggy and undercooked and not very appetising. For the relatively high price, it wasn't worth it that night.

L
3 years ago

Hotel was lovely, rooms immaculate, grounds superb...

Hotel was lovely, rooms immaculate, grounds superb. Service at dinner was terrible with lots of mistakes and people swooping in to remove plates then forgetting about us, really shoddy. I sent two complaints to the manager and did not receive a response which I do not expect from an establishment such as this. Expensive and should be outstanding but service speaks volumes as does customer care.

S
3 years ago

Brilliant place to go. My husband and I have a bee...

Brilliant place to go. My husband and I have a been here a few times and every time we come we fall in love with it again. We recently attended with our son and they couldn't do enough for us! Matthew the trainee manager was so lovely and very helpful!

P
3 years ago

Unreal everything. Spa, staff, location..... sit i...

Unreal everything. Spa, staff, location..... sit in the sauna at dawn and watch the sunrise over the glassy still water yards away before your 7 course breakfast and tell me the bill wasn't worth it. Kids had an absolute ball too. Very family friendly.

A
3 years ago

Stayed here for a surprise birthday night away. St...

Stayed here for a surprise birthday night away. Staff were very friendly and helpful and even wished me happy birthday when we were checking in. Room was spacious and clean with beautiful views of the Mournes and the sea.
Staff were also helpful when there was an issue with the Percy French restaurant (we had booked it for dinner, but it was closed when we arrived for our reservation). However, staff very kindly accommodated us in The Oak restaurant within the hotel.

E
3 years ago

I was taken here by a very special woman. Had a lo...

I was taken here by a very special woman. Had a lovely time. Evening meal and breakfast excellent. Used the gym. Very good training session. Unfortunately the spa and other facilities were not yet open.

A
3 years ago

I had a very relaxing two night stay but on arrivi...

I had a very relaxing two night stay but on arriving the shower and bath had hairs in them, There was also a lady s earring on the floor.
I ve stayed in budget hotels that where cleaner. The dressing gowns where like cardboard.The staff where very polite and helpful. The spa was very relaxing. In conclusion over priced for what is was...

Slieve Donard Hotel & Spa

Slieve Donard Hotel & Spa

4.5