Took a while to sort my problem out but it all came together and worked out well in the last few weeks thanks to a young lady called Catherine Clayson who took control of my claim and dealt with it super efficiently. Always easy to contact and prompt with her replies. Never got to thank her personally as my claim was settled without the need to go to court so thank you Catherine for your skills , efficiency and enthusiasm. Job well done.
Start collecting reviews today
Claim your business to immediately update business information, respond to reviews, and more!
Slater Gordon Lawyers (London) did a brilliant job handling my redundancy. Danielle Parsons proved to be a very diligent solicitor and ensured that may rights where respected. Her communication via email and telephone was excellent and helped maintain momentum to achieve an early exit date for me. I would definitely use her services again. Over all and excellent service from Slater and Gordon Lawyers (London).
Theo Nicou at Slater and Gordon has been brilliant, very knowledgable and supportive and helped me achieve my result without any fuss, would recommend him every time.
Doreen represented me on a recent matter and she could have not been any more thorough in her grasp of the matter or persistent on my behalf when assisting me with my communications with my employer. She helped me to achieve a significantly better outcome to the case than ever I'd have been able to manage by myself. Can recommend!
Deborah and Theo provided exceptional professional advice and assistance at a critical time. Due to their outstanding professionalism and knowledge of their particular area of law, I received the best possible outcome. I would not hesitate in recommending them and Slater & Gordon.
Once again Doreee, thank you so much for your assistance. I was extremely satisfied with the way my case was handled throughout. Your advice was invaluable and it was indeed wise counsel . I would happily recommend you together with Slater and Gordon in the future. Vincent Philpott, Head of Profession, London.
Really pleased with the service I received, friendly professional and kept me informed every step of the way, would highly recommend and will use again if I ever require this service in the future. Thank you William!
I had a first class experience in using Slater and Gordon. I dealt with Clive Howard for employment advice and received an excellent service. Clive was patient, incredibly responsive and assisted greatly in reaching a positive outcome. Thank you.
Laura Collins has been such support while dealing with my case. She listened and completely understood how I was dealing with the case. I felt that she cared. She kept me in the loop on updates and progress. Should I need Laura again I will definitely contact her! Thank you for everything! Your a real asset to Slater and Gordon.
I am exceedingly and eternally grateful to Dipo for providing a first-class legal advice, professional service, guidance and particularly for going above and beyond ensuring that best options were considered clearly reasonably during a difficult situation. From the initial state of my case to the end, Dipo was a beacon of hope to me at a time when my options appeared limited and the likelihood of a satisfactory resolution seemed extremely unrealistic. During the difficult racial discrimination case Dipo did not only pay distinctive attention to details but was also able to defend me from an unjust indictment through unique calmness and compassionately offered emotional succour to me at each stage of the case. Always prompt to responding to queries on the phone or email tirelessly. At large, I am confident to recommend Dipo Osikoya and Slater and Gordon Lawyers for legal advice that will guarantee a desired result. Thank you Adeboye Dada
My Solicitor Amber and Barrister Lionel have been a truly amazing legal team. Since being involved in a serious car accident in 2018, my case has just been successfully concluded. Amber fought really hard for me and getting Lionel on board strengthened things even more. All the worry I had about recovering from my injuries and trying to rebuild my life, with their professional support along with other professionals has been such a great help to me. I knew I had the best team and would certainly recommend Slater & Gordon lawyers in London.
This company is the definition of a chicken farm ...... 700000 customers on a claim too many customers not enough staff , i signed up to the vw emmisions claim to my regret.
The online portal will waste 30 minutes of your life then slater and gordon will continue to request the same documents and information you have already supplied them for months on end .
Dont bothing ringing slater and gordon no one in the office knows what there doing. Ive phoned 4 times to be fobbed off by so called claims handler who knows nothing about the details of the claim or why the internet portal has not worked properly since its launch
Waste an hour of my time emailing one of the team screen shots of the online portal to be ignored and have the phone put down on me
Terrible service and horrible experience .... avoid
I was very pleased with the excellent way my case has been dealt with. Rebecca McLaughlin kept me fully informed on all aspects of my claim. I never had to contact her to ask how my claim was progressing because I knew if there was anything I needed to know she would let me know.So my grateful thanks to Slater and Gordon and I would certainly recommend them
Danielle represented me successfully in a case against a former employer four years ago, so when I needed legal counsel for a redundancy settlement this year - albeit under happier circumstances on this occasion, I had no hesitation in reaching out to Danielle at Slater and Gordon.
As a legal professional I value Danielle for her expertise, candour and honesty. As a person her calm and pleasant nature has always made me feel reassured that my concerns are in good hands. Once again in dealing with my case, Danielle followed through with me at every step to keep this process on track to yet another very satisfactory conclusion.
Thank you once again Danielle for your efficiency, dedication and hard work on my behalf!
Based on my most recent experience with Paula Chan I would definitely recommend the services provided by her and the team. Paula assisted me throughout the entire journey providing me with advice, options and detailed explanations. My case was handled professionally and I am very satisfied with the outcome.
William Gubbins dealt with my request and was prompt, efficient and courteous in all matters and I cannot praise him more highly. Any e-mail enquiry was dealt with in minutes.
Our Son was badly injured in a road traffic accident and we secured the services of Slater & Gordon, in particular Ben Porter for the Civil Injuries Claim. At a time of anxiety and worry communication was exceptional with personal one to one meetings outlining clearly the processes going forward, allowing us to concentrate on our Son's rehabilitation. During the lengthy process clear regular updates were given and face to face meetings arranged by Ben at significant stages of the claim in order that we fully understood the complex matters. This aided us greatly in making critical decisions affecting long-term personal circumstances. The matter has now been settled and as a family we will be forever grateful for Ben's hard work and commitment at our time of need. Without hesitation we would recommend Slater & Gordon.
Theo at Slater and Gordon assisted me with a settlement agreement and I was very pleased with the service provided, including prompt responses and thorough advice. I would definitely recommend Slater and Gordon to friends and colleagues. Thank you
I don't even want to give any stars to this company but that's the only way I can write a review! Worst experience with these solicitors don't use! I have had over 5 solicitors and each time the solicitor has been changed NO ONE has contacted me to let me know. My case has been ongoing for over two years! Trying to settle the case and sent a email to my solicitor to find he's left the company!
Not happy with a service at all... Firstly, when I came to their offices for a meeting reception downstairs could not get hold of any of them and i had to wait for 30 min wondering what is going on. Secondly, I received other persons invoice with a description on the matter, which is super unprofessional! it should be highly confidential. And on top of that they said all my fees were paid and then start to chaise me for additional payments because they forgot to charge me for additional day.... seriously... there is plenty other law companies who are more professional.
Oh OK, well where do I begin, Phoned this company for free advice as that is what I was told, I called them and they told me to phone another number, this number turns out to be a 50 Pence a minute, so end of month I have very large phone bill, I qestioned it with my phone company and am told its a company called Nelson on line..So I say be very carful what and who you call, or you will be scammed...bad company
The initial case was okay from December to May we came to a settlement but now it's been a week and Slater and Gordon have still not given me my settlement fee.
It's annoying having to chase up for something which should have been transferred the day they received it.
Excellent experience with both Clive and Theo. They gave accurate and appropriate advice and really helped me resolve a matter quickly, efficiently and with dignity. All achieved in a friendly and sensitive manner
Ruben Loftus-Cheek. His mum gets bitten beyond belief with bed bugs and affects our life s and they tell us to accept an offer of 2000 pounds and then told they don t deal with this!!! Pay and use a decent lawyer! That s what we are doing now! Useless beyond comprehension! Sarah Pople that works there, didn t want to speak to me. I left 2 messages and emailed and still no response, she is not a holiday specialist and admitted she hadn t handled such cases! Slater Gordon! You have just been found out!!! Terrible and avoid at all costs
AVOID! Appointed to manage personal injury claim, Legal Advisors lack knowledge, require constant chasing, legal advisors do not answer emails or calls , complaints team do not answer emails or calls. I am genuinely astounded at the very poor service I have received. I have now had no contact at all for a number of weeks and have been forced to register a complaint with the legal ombudsman. UPDATE 15/09/20 following on from posting this review and receiving a response I have emailed Customer Care and await further contact.
I was referred to Deborah C. Casale by a dear friend who claimed she was the best in the business. I can faithfully say that she exceeded any expectation I had. She was incredibly patient, kind, understanding and very on the ball. She truly puts her clients needs first and will fight your corner passionately. Having Deborah represent me was the best decision I made last year, her team were also very impressive as well. When I became unsure or confused Deborah was always there ,reassuring me every step of the way. She understood my sensitive situation and also listened so carefully to everything I had shared and experienced.
Even when things became a little intense from the other side, she remained professional and never once faltered in giving her best. Deborah, always supported my decisions and gave me great faith in her ability to deliver.
I simply cannot thank her and her wonderful team enough for the excellent service they provided. They were in constant communication with me and answered all my questions with clarity and enthusiasm. I would like to especially thank Aida (Deborah's assistant) who answered every call and really did help so much with the ground work on my case.
Every penny was well spent and thanks to Deborah we had a very successful outcome.
There is no other employment lawyer that I would recommend or use moving forward, as she truly lives up to her stellar reputation
Sincere thanks Deborah / team and all those at Slater and Gordon
I can't thank Danielle Parsons enough for her help! Being made redundant is a painful and stressful process especially after working for the same company for 20 years! Danielle has been efficient, professional and understanding throughout, making this all a lot easier. Thank you so much!
do not waste your time with these clowns. The worst customer service I have ever experienced. My simple case has been going on going on for 3 years. I will post my full communications with them shortly, it has to be seen to be believed.
Deborah, Danielle and team handled my case professionally and efficiently, with comprehensive advice and a swift and satisfactory outcome. Highly recommended!
I was going through a difficult employment situation and I found the professionalism of Theo an Associate at Slater and Gordon to be excellent. He was very clear with his instructions and articulated everything to me in a concise manner. He kept me updated at each stage and was very responsive. I felt completely at ease I would highly recommend Slater and Gordon Lawyers services to anyone.
My experience with Danielle Parsons was a great one. She provided excellent service and went out of her way to help me with my matter. Not only is she professional , prompt and reliable but she is also a warm human being who understands the stress one goes through in a legal matter. I couldn't be happier with the service and I would have no reservations recommending her to my friends and family.
I was at a very low ebb and contacted Slater and Gordon in London for some help. I was immediately referred to a brilliant solicitor Remzie Ozcan. Remzie was precise, honest, exceptionally considerate, professional and very efficient in the work she did for me. Even when Remzie was going away from the office she kept me informed and made sure that another solicitor David Woodward would be continuing with my case in detail. David was compassionate, kind, very efficient, precise and reassured me I was in safe hands. I physically felt a weight lift from my mind. Sheetal Kumar the Legal Assistant was very kind and efficient at all times. Stephen Butler was also exceptional. To feel safe was really special and I would like thank everyone at Slater and Gordon for giving me peace of mind. Everyone had a deadline and all parties gave everything in their power to make sure I was looked after and I will be forever grateful.
Was assisted by Slater and Gordon and in particular James Farrell and had a very positive experience. I was kept up to date regularly and was always able to contact him pretty much 24/7. Glad I picked them and was very happy James was appointed to look after myself. Would recommend him/them to anyone.
William Gubbins from Slater and Gordon helped me with reviewing a contract and was courteous, professional and speedy despite my unusually tight deadline. Thank you!
I recently had the need to engage Ruby Dinsmore of Slater & Gordon (London). From the outset, Ruby provided excellent support and guidance and I'm very pleased with the outcome achieved. I would have no hesitation in recommending Ruby.
I am currently using Slator Gordon s Solicitors for a ongoing issue. I had called many Solicitors firms and had initial conversations with them but after talking to David Woodward at Slator Gordon s Solicitors and having him look at my case it gave me great confidence at a very low point in my life. David Woodward has a committed attitude and is committed to providing clear sound advice and this is especially true in my case as I am currently suffering Mental health issues and have come to a point where I am now very open about this. I can honestly say I would have given up by now with the work problems I have faced and I am continuing to face but David at Slator Gordon s Solicitors has given me the confidence to fight for what is right and for the way I was miss treated & for that I must say a big thank you as the support is ongoing.
I only write reviews, when I feel something needs to be said. So to put things in to context, I have looked at the 273 reviews logged with the London Office. 64 logged reviews (23%) give 1 star, while 186 logged reviews (68%) give 5 stars. Given that the range is 5 stars, two of the ratings capture 91% of the reviews, obviously with 5 stars having nearly 3 times more than the one star. However, it is the one star reviews I delve in to, to get my context. There is a common theme running through these reviews. I also was told, "S&GL are ambulance chasers", "too expensive", along with other negative comments. I googled the top 5 Employment Law firms in London and sent out communications to them over the weekend, in anticipation of a Monday response. One actually responded to me on a Sunday and we spoke on the Monday. He clearly was a Cowboy, when we spoke. The others did not even bother responding.
I then reached out to S&GL on the Monday and was dealt with immediately. The Call centre were polite, patient and efficient. They clearly explained the process to me. They then confirmed who they would be allocating to me. My situation was managed by Remziye Ozcan. You can look up the team on their website. I then got more than my 15 minute free chat with Remziye and we then arranged to meet in person. My point here is, you need to invest the time to understand what and who you are dealing with, to make an informed decision. Unfortunately it will cost, but you still have the option to walk away. Remziye was in no way aggressive, but patient, empathetic and sympathetic to my situation and laid out my legal options as well as how long it may take and what the potential costs would be. In my world, she was very professional in her dealings. As the clients, we are in effect in control and have to give them the instructions to act. Remziye had the matter resolved in less than 2 months and communicated consistently throughout the process. She even got my Legal Fees paid for. Hence why I am giving 5 stars.
Thank you very much Darshana Patel for all your knowledge, hard work and total professionalism. After my first meeting with you, I was totally filled with confidence.
Samantha exceeded my expectations with her professional attitude, impeccable work, her continuous communication and the overall the way I was treated. It was very important to me that I was always listened to and everything was explained to me carefully and patiently including any risks and the implications. Samantha was constantly looking for the best outcome for me. You need to feel that you and your solicitor are on the same wavelength and Samantha made me feel reassured at all times. All the team at Slater and Gordon are excellent; from the person that set up the client account to the legal assistants. I just can t thank them enough.
I have 30 years experience in law & never have I been so shocked by the blatant mishandling, misrepresentation & complete incompetence of Remziye from Slater & Gordon. Further, her supervisor seemed equally disinterested & just focused on taking fees from clients. They are unethical & a complete disgrace to law. Be warned, for someone that doesn't know law, they will con you easily.
I asked this firm to look at a potential claim against GSK concerning MEDICATION I had taken. After going through the time and trouble of making out a timeline, I quickly received a response saying that they could not go forward with my claim about SURGERY I had received.
I am so impressed with Peter Daly, the solicitor from Slater and Gordon who allowed me to secure the landmark protection of ethical veganism, and also a very good settlement with my discrimination case. The best thing about Peter is that he always treated me as an equal. He never patronised me as some lawyers do, and he always listened to my suggestions. Since I had him as part of my legal team, I knew I was in good hands, and he would look after me and my interests. Not only he is an excellent solicitor, but he is a really nice chap too!
It was my first time I used the solicitor for my case and I wans't sure how to deal with my issue. Doreen Reeves helped a lot and she handled my case professionally and correctly. I would definitely recommend using Doreen from Slater & Gordon. Thank you. Vladimir
Patrick and his team of barrister Dominic and secretary Jennifer have looked after me with the type of care and support you usually only get from family and close friends. I was involved in a RTC of which I still have no recollection. Patrick took on my case and managed to secure for me a substantial and reasonable financial settlement. Not only this ,during my rehab he secured for me the best physiotherapist and prosthetics ,care of pace rehabilitation. Which in itself cost a substantial amount of money. He kept me informed throughout all of the case as to what was happening and what we wanted to happen next. He was always easy to contact if I was confused about things and always reassuring. If you are unfortunate enough to find yourself in a similar situation to myself, then I cannot recommend Patrick Maguire enough. Slater and Gordon can also offer help and advice on financial planning and advice on benefits, which you will need but have probably, like me have never even considered. Patrick I cant thank you enough.
Utterly appalling service with regards to House Conveyancing.
I have used Slater and Gordon for many years, transitioning to them when they took over Russell, Jones and Walker.
They have carried out work for me with regards to work issues, personal injury and dealt with my divorce. All of which were dealt with well.
However...... Dear god, I suggest nobody uses them for Conveyancing. You can't get hold of anyone, they are unresponsive to emails, we have had correspondence relating to other people's matters senttsent to us, there appears to be a massive disconnect between lawyers and back office staff.
Really, I could not recommend them less, and it is honestly disappointing to have to right such a negative review for a company I had built up a significant level of trust in over the past decade or so.
Avoid.
Save yourself stress and time and use a local firm, it may cost more, but given this experience I will never use them again.
Thanks for your reply about contacting client care.
However, I have done this. I got a reply saying they would look into it and I would have an update in 48 hours.
Heard nothing else.
For everyone reading the reviews, this is the level of service to expect.
I don't know where to start, my case is about to go to pre trial and my representative at slater Gordon in the serious injury dept and my barrister are not ready to represent me. I have been sent documents dealing with the case details that are full of inaccuracies, that I have tried to get them to listen and correct. My barrister has not spoken to me and its now 5 days to pre trial. He has suggested I "give in" as we see going to loose the case. Isn't it his job to build my case. Its taken 5 years to get to this point and 11 different people from slater Gordon, including supervisors as I got no where and asked to speak to them at various times when no-one was listening. I'm now on my 8th case handler because they kept leaving not to mention that it took 3 years to get under the right department. All I wanted was justice for an RTA that has left me with a life changing brain problem. When your own side can't even represent you and specialist take 8 months to produce a report after examining you, which is then used against you in the case because its not accurate because he wrote it so long after seeing you, I don't have any faith. I will be going to court to have my case heard as its the only way I feel I can be heard and explain what happened to me. slater Gordon I will be reporting you to the ombudsman as like others there where weeks and weeks where nothing happened unless I chased it. I have almost every email I sent to all the case handlers and I will be asking an Independant expert to review my case. When it's all finished as I feel I need to understand what went wrong and am owed an apology You have really let me down. If I could give no stars I would be.
Ruby Dinsmore and her team did an excellent job in dealing with my contract issue. She always provided timely responses to all correspondence and was clear and concise in the advice given. She ensured the matter was resolved with the best possible outcome. I would recommend Slater and Gordon to others needing employment law legal advice.
From start to finish, Patrick Maguire and Dominic Adamson were nothing short of amazing. Never having had to hire a solicitor before, they made the entire process uncomplicated and smooth. This has been a very painful and difficult time for my family and myself and their compassion was so heartfelt. I know every single person who helped with my case absolutely had our best interests at heart. Their expertise, professionalism, knowledge and experience is outstanding. With their help, I have been able to move forward both physically and emotionally. I am grateful for such a positive outcome. Thank you team Patrick! You re the Best!
Aggressive selling tactics (including many fake reviews!) and very poor service. They rely on dragging cases to keep billing. Save yourself some money and go to a real professional.
I have used them for family law. I would recommend them to a friend and to myself in the unfortunate instance of having to divorce again. My lawyer was a good one.
After trying to find a lawyer locally, I tried Slater and Gordon. From the start Deborah and team managed my employment related issue really quickly and professionally. I would recommend to all.
Terrible law firm! They are very inexperienced and they use very aggressive tactics to acquire customers but their service is appalling. Use any other firm instead!
It has been a pleasure to work with Danielle (Parsons) and an honour. I went through a terrible experience at work culminating in a redundancy situation which Danielle enabled me to navigate with confidence and reassurance. In the process I learnt a lot from Danielle about the law, and how to express oneself in effective, concise communication. I am very happy with the result Danielle obtained for me and this has given me closure on my experience. I would recommend Danielle without hesitation.
AVOID!!! Appointed them for conveyancing services then heard nothing. Numerous voicemails and emails went unanswered. Called the main switchboard number and was cut off on more than one occasion. It was literally impossible to get hold of the person who was supposedly dealing with our case.
In the end we appointed other solicitors. Slater & Gordon did not even acknowledge my email to them asking to close the case and remove our details from their database.
I found Slater + Gordon on an internet search to select a firm with the skills needed for my circumstances. They did a great job for me. I worked with Deborah Casale, Melissa Chuttur and David Woodward, working as a team. They were professional, efficient and friendly. I don't think I could have asked for or got better advice and attention - out of hours and at weekends! I enjoyed working with them and would have no hesitation in recommending them.
Worst worst solicitors ever. Haven t been able to contact anyone in our conveyancing team since May when we instructed them. At risk of losing our home.
Deborah Casale and Colin Davidson have gone that extra mile to ensure that my case has received the appropriate attention. They have ensured that I have understood the prospects of success in what is a very complicated employment tribunal case with a well known FTSE 250 company. I will continue to recommend the services of Slater and Gordon as they are an extremely well resourced, friendly and professional law firm.
What a rubbish Law firm...i tried to call and book a consultation with a criminal defence solicitor, and the lady hung up... What misleading information are they trying to tell us?? Rubbish and pathetic service
I received a call from this firm just now explaining they were the aftercare team for my recent accident. Asked if they were part of my insurance Company and replied again with we are the aftercare team have you looked into claiming for injuries. I explained I was not looking at claiming for injuries it is not something I believe in and at this stage I just wanted to arrange for the repairs to my car. The caller continued to press for me to try and make a claim so I said clearly I am not the type of person to make an injury claim I am the type of person who wants to just get her car fixed. to which she stated "to me you sound like the type of person who is at fault" and ended the call. very insensitive and very rude response considering she was not aware of any of the facts of the incident and as far as i am aware has not seen any reports from my actual insurer or legal representative!
I had need of a Solicitor for a work related review (Settlement) and I had a short time frame in which it needed doing. John Marshall & Mary Needham took care of all the details and did so in a tight turnaround time. I had never needed the services of a solicitors firm before but would definitely recommend Slater & Gordon for the professional and empathic conduct of their staff.
The service was poor. I had to chase them up constantly and I was always told my case handler was busy and would call me back... but never did. I have changed solicitors now and have received better service.
Huge thanks to Hannah Cornish and her team at Slater & Gordon s London for handling my divorce. Hannah was a delight to work with firm and decisive advice, her hands on approach and can do attitude was excellent. Above all she supported me through a very difficult process. Thank you.
Zero diligence, zero compassion , zero professionalism These people have been messing up with me for a month , in particular their so called team leader Naomi Sullivan promissing someone is doing research into my situation and would give me the best possible advice shortly. That shortly never happened .More than three weeks after I pressed for more details.Naomi didn't bother even to respond.Only got a call today from someone complitely different nearly a month after, telling me to call The Law Society.That is the advice? All of this despite knowing what terrible conditions I am forced to live in..Do they have conscience at all? They formally responded to manage a bad review. EIGHT weeks after still "investigating". yeah, right .they really think they are clever!This time next year they will still be " investigating".
2016 began with the start of very unpleasant Divorce Proceedings for me. For reasons unknown, I found myself being dragged to the Courts fighting for the joint custody of my three young children. From the start, I had the guidance of Hannah Cornish, whose expertise, advice, humour and support eased this unbelievably difficult time in my life. After finding an absolute gem of a Barrister ( Sarah Tyler) to represent me at Court, I walked away with joint custody, something which the children wanted from the start ! We then moved onto the next stage ..The Financial Order, things did not get easier, this was exacerbated by the Solicitor my ex wife had chosen to represent her. I am happy to say that again with Hannah's expertise and planning, this second stage of the Divorce ended in a fair settlement, one I was happy with. To say these 3 1/2 years were stressful is an understatement, my mental and Physical Health suffered, I would however hate to think of what could have been, should I have not had Hannah to represent me. I would like to thank, her not only for her professional services but her humour which kept things real. Hopefully I will not need her professional services again,( life lesson learnt I think I can say ! )but should anyone find themselves in a position where they need legal help with whatever has gone wrong in their life,I do not think you could do any better than Hannah and her team. I wish you all well for the future.