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C
3 years ago

Kind of a ghetto place. It's basically a giant roo...

Kind of a ghetto place. It's basically a giant rootop hottub with a steam room and a sauna. If they only had a gym it might be as nice as some newer condos.

If you got no other choice and you really wanna a spa, it I'll do.

J
3 years ago

For a moment of deep relaxation ... go your way!

For a moment of deep relaxation ... go your way!
The young girl talking on the cell, the girls chatting in the silent sauna, the girls doing selfies in the whirlwind, the bff who bitchent their men in the whirlwind, the 3-4 strangers who getogether under the yard ... It's the first time I've been to such a busy spa! I may have missed something but the primary purpose of this kind of place is not it relaxation, letting go? A nice place, clean, to pass the time, but for those looking for peace and relaxation, you better go to a real Nordic spa!

J
3 years ago

I really enjoyed my experience at Skyspa under the...

I really enjoyed my experience at Skyspa under the stars (I went there in the evening). However, two small caveats: bathrobes that are not included ($ 10 surcharge) and some people spoke loudly and no one warned them. Nevertheless, I had a good time relaxing.

R
3 years ago

I've enjoyed every visit I had at SKYSPA DIX30. We...

I've enjoyed every visit I had at SKYSPA DIX30. Well located. Free parking. The staff is very professional. THe place is well maintained. The waters and saunas are so wonderful. The eucalyptus steam room is my favourite one. Great way to relax! I definetly recommend it!

V
3 years ago

Nothing is more unpleasant than to afford the tota...

Nothing is more unpleasant than to afford the total and be disappointed with each treatment. You start with a massage and your massage says that it is a cash industry there and during the facial, the lady talks about her religion (Muslim) and does not let you push her criss of products all along the care and just keep talking. I pay to relax and relax (I told her and she was swaying) Also a massage of hair with rubber bands on wet hair was extremely unpleasant. Pay for 60 min and get 40 and have it say she's going to hurry because she has another client. Excuse me but I was on time, she was still 10 minutes late and penalizes her client. The girl of the restaurant advises you not to eat some items on the menu and you have the young person at the counter who tries to pass a little fast ($). So we do not care that you sucked a guy yesterday in the bathroom of a bar, it's not professional and honestly it's not our business. Ridiculous this spa, no professionalism and VERY bad care, service and quality ... uh what quality? Any! We never go to this place again.

M
3 years ago

Very nice place, I highly recommend going there in...

Very nice place, I highly recommend going there in the evening, since the scenery becomes even more breathtaking. Since the spa is outside, we can see the highway and night life at DIX30. There is a good diversity of hot baths, but still, I went in a rather quiet period, I can not say if the spa can become overloaded. I highly recommend for a girls' outing or a couple's night out.

S
3 years ago

In an industry where the client experience is ever...

In an industry where the client experience is everything, Sky Spa is something. Something poor.

I booked 2 - 60 min massages and a thermal experience for a guest and myself. (Around 250$)

We were barely greeted by a grunted employee, upon our arrival.

They don't supply water bottles and bathrobes, unless you pay an additional prices. This is sub standard in such industry, and they didn't mention any of this when I booked the massages in questions. They handle you towels, so you basically go around naked, wrapped in a towel in the public area, where you have to fill the massage forms, holding your towels around yourself.

My massage started 15 min (5:15) late and finished at 6:01. When I asked if they are going to make up for the delay in starting my massage, the answer was no.
Apparently, the failure of the therapist to set room on time is some sort of the client's fault, for the Sky Spa.
Thermal experience was OK.

Bottom line : Feels like a rip off. First time I ever got that feeling at a spa.

M
3 years ago

Worst spa where I went. Once we had booked two mas...

Worst spa where I went. Once we had booked two massages my boyfriend and me. At the very time of the appointment we are told that the girl who was supposed to massage us has not entered. I went back again after this bad experience and this time there was no more hot water to wash before leaving. I will not stay there again.

L
3 years ago

Just terrible, this was suppose to be a relaxing e...

Just terrible, this was suppose to be a relaxing experience but instead I m still stressed about it a day after. I took an appointment 2 weeks for 2 people and come to the appointment (with our very busy life) I must of forgotten I had an appointment because I received a call from Sky spa 10Min after my massage started to ask if I was coming.I said couldn t you send me a reminder 24hrs before. They said they don t do that. The lady offered to reschedule the appointments but it cost over 70$, 30$ plus taxes for each massage. I asked out of curtesy to just please charge me for one massage instead of two they refused and said if I wanted to cancel they would charge two full Massage price. That was very upsetting so I just rescheduled with a very high charge and I asked them this time can they call, text or email so this doesn t happen again. They said they don t do that, I asked out of curtesy against can they make a phone call set a reminder for their customer who asked. They re response was set in on your own agenda it s not our responsibility . I understand that there is a time that s reserved but if they can t even send reminders to clients how can they charge so much just for rescheduling or canceling. There a no customer service. Business is just business to them. They don t deal with people well yet it s people who made there business. I hope they close down and never reopen. There not compliant and take people hard working money for nothing. I have to go back so I don t lose over 200$ but they won t ever see me give them a good review or go back there. Like I said this was suppose to be relaxing experience and instead was more stressful, that I even had to write a review. I m sure you can find better massotherapiste on KiJIji.

A
3 years ago

I discovered the treatments at skyspa, and I defin...

I discovered the treatments at skyspa, and I definitely recommend! Despite the current situation, all the staff are welcoming and attentive. I can't wait to try the baths and other services when it fully reopens.

R
3 years ago

I don t recommend it. Last week I went for doing a...

I don t recommend it. Last week I went for doing a facial treatment and according to their website they should apply the best regimen for my skin type but what happened is since then my face has a lot of pimples. It really makes me disappointed because i was looking for exactly the opposite

A
3 years ago

Amazing service. Naomie at the reception went abov...

Amazing service. Naomie at the reception went above and beyond. I truly appreciated her dedication and patience. My daughter and I both had massages and facials and we were both very impressed with the staff and service received. The healthy dinner was absolutely delicious. I also experienced the aufguss ritual, a few weeks ago on a full moon night, and was blown away with the experience. Truly recommend this place for all that it has to offer. Thank you again Sky Spa
March 9th, 2019
H. Drouin

S
3 years ago

I love doing the Spa it has helped me a lot for ...

I love doing the Spa it has helped me a lot for my back since my car accident a few years ago. I also loved the redo foot massage . I love the staff are always courteous and ready to answer questions. Super good wow food and very good choices.

C
3 years ago

More

J
3 years ago

Great experience at the sky spa dix30. Very good r...

Great experience at the sky spa dix30. Very good reception by the people at the reception. I did the hot stone massage with Sylvain. I recommend it 100%, great massage I loved the experience and Sylvain is excellent.

M
3 years ago

Welcoming and super nice staff. They are happy to ...

Welcoming and super nice staff. They are happy to help and give good advice to make the most of the visit if it is your first time. The massage is DECENT! We feel light afterwards and the massage therapists are attentive to your needs and really care about your comfort. The thermal experience is great and the aufguss lessons are challenging but really good! Bistro dishes are to try. The poutine is original and good! Truly this spa is worth the detour!

F
3 years ago

I go from time to time to sky spa

I go from time to time to sky spa
Nice people and good place to relax and live
Messages are great too
It is everything we need to finish a long hard week of work

M
3 years ago

my entire experience was amazing ! It is a very re...

my entire experience was amazing ! It is a very relaxing environment , the therapists are very qualified and meet your expectations. The food is delicious and everyone is very polite! This is the perfect get away place to find yourself and your inner comfort ;) and everyone involved at sky spa will assure this!

S
3 years ago

During my last visit to SKYSPA with my sisters, I ...

During my last visit to SKYSPA with my sisters, I was able to completely rest since the spa was not crowded with people (despite that it was during the holiday season) and I was totally satisfied with the service, whether at the reception or at the bistro. My sisters and I were even able to get beauty treatments and massages at 50% off, since there were last minute cancellations that day. This allowed me to discover one of the treatments it offered there and makes me want to go back there soon!

C
3 years ago

This is the 2nd time I go there. The service is al...

This is the 2nd time I go there. The service is always warm and friendly. Each time, I had a full body Swedish massage of 60 minutes that leaves me all soft. I also had a facial two years ago that left my skin so bright that even my boyfriend saw the difference.

The thermotherapy space is still small, but that's all we need.

Finally, we had the ausgauss with Jean Matthieu. It was INTENSE as experience (and maybe not recommended for all, kind, heat and humidity are so high, I almost gave up several times along the way), but the relaxing effect is second to none .

D
3 years ago

I'll be honest, I answered my daughter's place bec...

I'll be honest, I answered my daughter's place because I give her gift certificates at Christmas and her birthday. She is a regular customer from your home and I thought that if I won a little something, I would give it to her because she goes there quite often.

T
3 years ago

A good spa all in all, the view can't be beat.

A good spa all in all, the view can't be beat.
It is an amazing view and you see it from almost any where when you are there.
The place is clean, and there is always staff walking around taking care of it.
The only thing that I was disappointed about was the hot water tub, as it wasn't hot at all. It was Luke warm water. Which makes it quite hard to do the cycle after.
Definitely a place to try, and will go again, as it is well priced.
Yet here are things that I will bring with me and prepare for.
1. Bring a bottle of water (Full one) I didn't see a water fountain.
2. Capitalize more on the Sauna room and Vapor room as they are quite strong.
3. Come between Monday and Thursday as the price is cheaper.

Have fun.

L
3 years ago

I had a $ 120.00 gift card and when I booked I sai...

I had a $ 120.00 gift card and when I booked I said it was for two and I wanted the $ 60 relaxation massage made I had to pay $ 90 from my pocket because never have they told me that the end-of-the-week was just 90-minute messages, I was as if I was paying, otherwise I was paying a penalty. Really very disappointed.

C
3 years ago

Had a Phenomenal experience at SkySpa with my girl...

Had a Phenomenal experience at SkySpa with my girlfriends! I feel totally invigorated. Can not wait to go back! Phenomenal experience. I feel totally invigorated. The friends loved it and can not wait to return! Thank you SkySpa !!

S
3 years ago

Tried the Aufguss experience this time was refresh...

Tried the Aufguss experience this time was refreshing. Ammenities available: bistro, bar, massage rooms, 1 cold pool, 2 hot pools, 2 saunas, 1 vapour room and a quiet room, seating with heating and fire place. Small spa in the city, plesant staff.

w
3 years ago

Good clean location. Massages were on time and pro...

Good clean location. Massages were on time and professional. Small place however will designed for space. Maybe add a bit more than cotton swabs in the bathrooms. Shampoo in showers could be improved.

F
3 years ago

We called to take an appointent for massage and th...

We called to take an appointent for massage and the thermal experience , the person on the phone told us to bring our own sandals but never mentioned anything about Bathrobe so we show up there and realized that we forgot the sandals so we decided to buy them from there but then the lady at the front told us we don t get any bathrobe and wanted us to pay for them and I wouldn t mind but they never informed us that we needed to bring our own,
The customer service was pretty bad very disappointed with the place

L
3 years ago

Nice experience as a whole. However disappointed w...

Nice experience as a whole. However disappointed with my care with hot stones. For connoisseurs, this is not a hot stone massage. You get flattered by fake stones, sometimes hot, sometimes lukewarm. Servive of my impeccable massage therapist.

L
3 years ago

What a horribly over priced spa. For a 90 minute ...

What a horribly over priced spa. For a 90 minute massage, you cannot get a robe unless you pay for a rental. They do not provide sandals unless you buy they. Sky Spa will not make an exception even for out of town guests.

The massage today was freezing! The door to the pools was broken and the facility was super cold. I was chilled my entire massage.

I would highly recommend that all visitors avoid this spa.

J
3 years ago

We arrive there from Montreal with 1 hour of road ...

We arrive there from Montreal with 1 hour of road because of the traffic and we are told that there is more room and waiting time is indeterminate since there is no time limit. It's disappointing, there should be a time limit on busy nights and reservations.

t
3 years ago

SkySpa offers some great service from great massag...

SkySpa offers some great service from great massage professionals. I have never had a bad massage there, they have all been excellent and have helped me a lot with my back pains! The quality of services offered are all exceptional!

About SkySpa

SkySpa: The Ultimate Urban Relaxation Experience

SkySpa is a leading urban relaxation experience provider with two locations in Quebec, Canada - SKYSPA Quartier DIX30 and SKYSPA Québec. The company offers a range of services including thermotherapy, massages, aesthetic treatments, and healthy bistro options.

At SkySpa, the focus is on providing an escape from the hustle and bustle of everyday life. With its modern facilities and serene atmosphere, customers can unwind and rejuvenate their mind, body, and soul.

Thermotherapy is one of the most popular services offered at SkySpa. This ancient practice involves alternating between hot and cold temperatures to stimulate blood flow and promote healing. Customers can enjoy various thermal experiences such as saunas, steam rooms, hot tubs or cold baths.

In addition to thermotherapy treatments at SkySpa customers can also indulge in a variety of massage therapies that are designed to relax muscles while reducing stress levels. From Swedish massage to deep tissue massage or even reflexology there's something for everyone.

For those looking for aesthetic treatments like facials or body wraps SkySpa has got you covered too! Their team of experienced estheticians uses only high-quality products that are gentle on your skin yet effective in achieving desired results.

The healthy bistro options available at both locations offer delicious meals made with fresh ingredients that will leave you feeling satisfied without weighing you down. Whether it's a quick snack or full meal there's something for everyone on the menu!

SkySpa has become known as one of Quebec's premier relaxation destinations thanks to its commitment to providing exceptional customer service combined with top-notch facilities that cater to all your needs.

If you're looking for an escape from the stresses of daily life then look no further than SkySpa! Book your appointment today and experience what true relaxation feels like!