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SimpleZ 1970
Review of SkySpa

3 years ago

In an industry where the client experience is ever...

In an industry where the client experience is everything, Sky Spa is something. Something poor.

I booked 2 - 60 min massages and a thermal experience for a guest and myself. (Around 250$)

We were barely greeted by a grunted employee, upon our arrival.

They don't supply water bottles and bathrobes, unless you pay an additional prices. This is sub standard in such industry, and they didn't mention any of this when I booked the massages in questions. They handle you towels, so you basically go around naked, wrapped in a towel in the public area, where you have to fill the massage forms, holding your towels around yourself.

My massage started 15 min (5:15) late and finished at 6:01. When I asked if they are going to make up for the delay in starting my massage, the answer was no.
Apparently, the failure of the therapist to set room on time is some sort of the client's fault, for the Sky Spa.
Thermal experience was OK.

Bottom line : Feels like a rip off. First time I ever got that feeling at a spa.

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