Simon Property @ Stanford Shopping Center

Simon Property @ Stanford Shopping Center Review

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4.5
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E
4 years ago

Superb shopping center. High end. As in most malls...

Superb shopping center. High end. As in most malls, lousy food option if you want something other than a burger. Good selection of fashion brands. WiFi for free throughout the mall. Post Covid, most store limit the number of customers though.

S
4 years ago

AMERICAN GIRL STORE: Buyer beware!!! Very Disapp...

AMERICAN GIRL STORE: Buyer beware!!! Very Disappointing!! After a 3 hour drive, we checked in at the Bistro at 2:10 for a 2:15 reservation that was made 3 months ago. We were told (by bistro manager John) that one party was just finishing up and as soon as the counter was cleared, we would be seated. A half hour later we noticed that another party that just walked in had been seated at the counter ahead of us. When I asked the lady at the check in counter about it, she stated that John didn't relay the message that we were there and so they sat the 2 parties that had come in behind us....we would have to wait for those parties to finish and the counter to be cleaned before we could be sat down. One of the waitresses walked past to add that they were sorry, but that they couldn't just tell people they had a half hour to eat and rush them out of there. (un-neccessary comment). The girl at the counter apologized for the inconvenience and promised a "free dessert" (which was comical since I had already reserved the Birthday Celebration package which comes with dessert!!) So, we waited a bit more, let the girls shop around the store and saw ANOTHER party being seated at the tables in the bistro. Did I mention that we drove 3 hours for this store!! We were hungry and irritated to say the least that we had a reservation and were skipped 3 times!!! I stood at the entrance of the Bistro as to not be skipped over a 4th time and my husband looked up the other restaurants in the shopping mall as we had basically resolved to spend our money elsewhere (which I wish we would've done). I was told it would be 5 more minutes while they cleared the countertops, so we stuck around since this is the experience I promised my daughter and friends. We were finally seated at 3:25. It took the waitress a while to get to us and by that time we knew what we wanted to order. She was nice, but not especially quick to get our drinks started. After ordering, it was another half hour before we saw our appetizers. A different manager type employee actually apologized to my husband about the food delay and explained there was an issue in the kitchen. The food was not the same as was stated on the menu. The fruit kabobs ended up being 3 pieces of cantaloupe and 3 grapes in a cup. The "yogurt" ended up being chocolate mouse, and the pretzel bites were COVERED with pepper that made them super spicy for my 8 year old let alone trying to get a 3 year old to eat them. Then comes the main course. I ordered the chicken bowtie pasta which was missing the alfredo sauce and sundries tomatoes which are in the menu description. The chicken ceasar salad is basically a bagged caesar salad that you could get for $3.50 off the shelf at the super market. So disappointing!! A personal shopper (Rene...I think or maybe Rita) came over and apologized to me and stated that she'd like to offer me a discount for the next time we visited the store. pfffftt! Next time??? are you joking?!? She gave my daughter a doll t-shirt and her friend a copy of the magazine as some type of compensation for the terrible experience. That was a nice gesture, but it'll take more than a doll t-shirt and promise of a future discount to make it up to me. Then the bill came.... $20 per adult and $30 per child (including my 3 year old who took 5 bites of her mac and cheese!!) there was no discount included on the bill or "free dessert" as previously stated. This is very disappointing as we've been looking forward to visiting this store for quite some time. The girls still had fun, but were tired and running out of steam by the end. From the time we were seated, the dining experience took 2 hours and was definitely NOT worth it. In addition, it caused us a delay in returning the friends back home on time. I expected more from this great company and especially expected more based on the very high price of the meals. There was no store manager available to come and speak to me about our experience.

K
4 years ago

Good

J
4 years ago

I love Stanford Shopping Center. They have a great...

I love Stanford Shopping Center. They have a great selection of stores, many of which can't be found in a lot of other places, probably due to the amount of real estate they have. The mall is lit up beautifully, so a stroll through in the evening is really enjoyable. They also have plenty of restaurants to choose from, with a variety of price points.

N
4 years ago

BIRD

R
4 years ago

Took me 30 minutes to get a parking spot, so 1 sta...

Took me 30 minutes to get a parking spot, so 1 star off for that. This place is bustling with activity, construction, deliveries, and of course customers.
I went to Tiffany & Company. I was greeted warmly at the door and was helped right away. Great shopping experience.

A
4 years ago

I'm a Stanford Shopping Center-aholic. I swear, i...

I'm a Stanford Shopping Center-aholic. I swear, it's a thing. This is hands down my favorite shopping area in the South Bay. Between the store selection and the delicious restaurants/quick bites I am in absolute heaven. Whenever I'm having a bad day or I just want to treat myself on the weekend, I take a trip over here.

Some of my favorite places here include: Sprinkles Cupcakes, Gap, The Melt, Banana Republic, Michael Kors, Tory Burch...

*Please note that a lot of my trips involve window shopping and then stuffing my face full of food (mostly cupcakes) that I can actually afford. :)

T
4 years ago

Quite possibly the most impressive high-end shoppi...

Quite possibly the most impressive high-end shopping center in the Bay Area. Its proximity to Stanford and downtown Palo Alto aside, it has more marquee stores than anywhere I can think of. The major department stores alone (1 or 2 of which More

A
4 years ago

They need a lot more parking and static maps for t...

They need a lot more parking and static maps for the park. The "press" screen horrible thing fails to register touches 100% of the time. Is unnecessarily complicated for a simple thing like a map.

A
4 years ago

Nice high end shopping mall. Made up of several se...

Nice high end shopping mall. Made up of several separate buildings over several acres. Plenty of parking around the perimeter.

A couple food areas and restaurants are in the complex.

Can get busy, but rarely crowded.

M
4 years ago

Nice shopping center with many nice shops and smal...

Nice shopping center with many nice shops and small shops. Why it is partially covered, understand who wants. Certainly, this is pretty unnecessary here in California. However, the name "Stanford" does not do justice to the shopping center. It probably also does not mean that because it cooperates directly with the university or the like, but simply because it is in close proximity to this.

G
4 years ago

Absolute joy going here. I absolutely find shoppin...

Absolute joy going here. I absolutely find shopping boring. But, I found this place enjoyable, clean, accommodating, and not crowded! There were even benches with phone charging stations next to them! Go here!

Simon Property @ Stanford Shopping Center

Simon Property @ Stanford Shopping Center

4.5