Silverton Realty, Inc. Review

One of the worst realty companies I have ever tried to work with. This company does not know how to return phone calls. If I could have picked 0 stars I would have.

I read a very negative review of this agency quite awhile ago...unfortunately, it was too late. I had already signed a lease with Micah. at Silverton Realty. At first she seemed professional, outgoing and organized. I could make a list of all of the negative experiences we had with Micah and the agency but you would be reading all day. Here are some highlights/lowlights...Upon moving in a we had to wait FIVE days for hot water. Finally, I was told the plumber would be coming so I took off a day of work to be home. They never showed and Micah doesn't return phone calls or emails. On top of that, the water preasure to most of the house was at a trickle. I felt stupid feeling like I should have tested the water when viewing the property. We had to wash pots & pans in the bathroom and a good shower was impossible. It took over 4 months to have the plumbing and dishwasher repaired. When we could actually get in touch with Micah, she blamed the home owners for the delay. We had been told by Micah that the homeowners were moving into the house before our lease would be up. So, we hung in there desparately because we needed Micah to find us another home as she promised. We had asked for the contact information for the owners but were denied. By some miracle, the daughter of the owners had stopped by while in town and left us a note on our door. Then we were able to contact the owners. We were surprised that they didn't know about all of the drama and thought Micah was handling everything. I went into the agency to finally confront Micah and her abilitites but she was on vacation (when she told us she was working with the plumbers etc and woud call us back). I had had enough and spoke to a lead agent telling them of all of the mess. I received a return call from the agency but then found out they were relatives. So not much would be accomplished. I was just fed up with the lies and mishandling. When we moved into the home we also had a skunk problem. She acted surprised of the problem and said the handyman would fix it. Well, I took another day and waited. The guys rolled a rock in fron of the fence..that was the solution. The handyman also told me that the previous tenant had to come home from work because he smelled of skunk. So this was not a new problem...another lie. I finally gave up on communicating with her all together. We communicate directly with the home owners..what is the point of having a property manager? We are returning to our previous property management company Amsden Realty and are thrilled. We are planning to purchase our home next year and will steer clear of Silverton Realty

We have worked with this company for 8+ years -not only did we rent a home from them for 8 years, but we still currently rent commercial space with Silverton Reality. In that time we had the furnace go out twice, they were able to get someone out right away to fix it and even provided us with space heaters when the repair guy needed to wait for a part to arrive. We also had a few problems with the well, and every time the problem was fixed the same day even when it happened on a holiday weekend. Silverton Reality has above and beyond customer service - when we needed to relocate our shop Micha was able to help us find exactly what we needed - great company to do business with.

Been paying rent to them for almost a year now great friendly staff ....

Karen Gehrt was very helpful in finding a home for me and is a very nice person, and I will do business with her again

We used Silverton Realty to manage our property. Had a great experience and having someone local really helped. For us they were very receptive to doing things how we asked, but also provided feedback and insights into ideas we had about the property. If we hadn t sold the property we would still be using Silverton Realty to run it.

Can't say enough good things about Michael Schmidt and Silverton Realty. I had a particularly difficult family related transaction and needed to find a professional agent with superior people skills and significant industry expertise. Michael hit the ball out of the park. If you are buying or selling Real Estate, you would do well to work with him. My transaction likely would not have closed successfully without his calm demeanor, professional expertise and significant market knowledge. 5 starts were well earned.