Silkworm, Inc

Silkworm, Inc Reviews

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I am a PROUD SALUKI ALUMNI and ordered a fleece ja...

I am a PROUD SALUKI ALUMNI and ordered a fleece jacket. Superb customer service! I needed the measurements for the jackets and they provided the information immediately. I called regarding an update and shipping, they were patient. Love my jacket and Many thanks!

My husband and his brother and wife who were visit...

My husband and his brother and wife who were visiting from Mississippi stopped in at your place yesterday around 4:00pm to purchase a few T-shirts. I noticed there was a pricing sign that read glasses $1. My brother in law purchased 2 T-Shirts while I sent my husband with a $10 bill to purchase 2 pair of glasses. To my surprise they kept the entire $10 for the purchase of the glasses. My husband proceeded to walk back to where the sign was and inquired as to why they charged him the entire $10 amount when the sign read $1 and he was informed it was because he did not purchase any other eclipse gear. I was in the car as we had just came from a family reunion and I was too hot to get out. Needless to say, I will never be back to this place. They neglected to say that you had to purchase some other gear before the price was at the advertised price. My brother in law did make his purchase as he wanted the shirts but I am very disappointed in the transaction and how it was handled. You just lost a good customer/customers due to the way we were charged and treated.

Silkworm has the best staff and fantastic service....

Silkworm has the best staff and fantastic service. They designed some company sweatshirts for us and they turned out perfect. Super easy to work with and everyone is very friendly and willing to help. Highly recommend them to anyone

My son played in the Colt world series and I bough...

My son played in the Colt world series and I bought one of the hats they had at the stadium but I wanted it to have his name and number. I asked if they could do that and then ship me the hat. They said sure and we figured out the detail they sent me a proof with font style and it looks great!

They definitely make Great first impressions last!...

They definitely make Great first impressions last!!! I absolutely love that they are locally owned. They have amazing customer service with even better quality if that s possible. Definitely use Silkworm, you won t be disappointed!

It has been many years since I ve have visited Sil...

It has been many years since I ve have visited Silkworm, I had my dad s name embroidered on his hat! The work was amazing! The detailed they showed to every letter was outstanding! To mke sure to make sure it was exactly what I wanted! I am planning to visit in the next couple of weeks for myself to have my name added to my work jacket!!

They were very professional and kind and did have ...

They were very professional and kind and did have us confirm our logo before printing even though they had done the order before. I appreciated this in knowing it would definitely turn out right and they did!

A really phenomenal local business. Wonderful owne...

A really phenomenal local business. Wonderful owners and employees. The quality of work is top-notch and customer service is as well as. Very proud that this local company calls Murphysboro home

Always consistently high-quality product, services...

Always consistently high-quality product, services. Professional, responsive, timely staff, locally-owned and operated, and supports the community. We send all of our promotional business here.

Silkworm is known for their long standing traditio...

Silkworm is known for their long standing tradition of creating the best customer experience. Team members go above an beyond to provide customers with items that are innovative, budget friendly, high quality and stand out art for all orders. All Silkworm produced products go through quality inspections and vendors are specifically chosen for consistently delivering high quality goods to better represent your company brand.

I purchased 2 sweatshirts for a cheer competition....

I purchased 2 sweatshirts for a cheer competition. I paid $8.50 for shipping thinking these would be sent to my house. The day of the competition I find out that the shirts were brought there to be picked up. Why would you charge for shipping if you were bringing the shirts??? When I went to get my shirts, I find out that they processed my order incorrectly and they only had one of my shirts. I will not be ordering from this company again. Very poorly managed!

Needed shirts for our charity softball team last m...

Needed shirts for our charity softball team last minute and silkworm did an absolutely amazing job. Completely stress free for us and totally professional the whole time. Will definitely be back to silkworm in the future!

My mom has always had Silkworm design her t-shirts...

My mom has always had Silkworm design her t-shirts for any of her school events. When I decided to have t-shirts for my wedding rehearsal, I knew exactly who I wanted to design them. They looked AMAZING, and everyone loved them!