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Good movie, good popcorn. Didn't like the seating ...

Good movie, good popcorn. Didn't like the seating where you had to pick a seat which meant you couldn't move to another seat if you wanted to. Also didn't like the fact that the seats in front of you are to high. Most theaters the seats are lower in front of each room so your not looking at the back of someone's head or in between two heads in front of you. So not nice.

Good!

Granted, it's been about 3 months since I went to ...

Granted, it's been about 3 months since I went to a local show. Went today however, the week before Christmas. Couldn't understand WHY the line was short but the window staff was taking soooooo long with some of the customers...Come to find out when I got up to the window? I had to PICK MY SEAT THEN AND THERE AS A RESERVATION. Seriously? How incredibly "big brother" IS THAT! Because I have a few eye problems, I often go into the respective theater and let my eyes adjust and carefully pick a seat I think will accommodate my needs. But I DON'T make that decision at the ticket window and that is apparently what they insisted I do. So guess what Hacienda? After umpteen years of theater going exclusively there? I'm DONE. I can't think of a more stupid, time consuming activity standing in line and I find it personally, very offensive my selection is now being forced at the ticket window. Done here. Goodluck with dropping ticket sales already...Pathetic commentary on management.

Went to Hacienda Crossings Regal Cinema Imax to wa...

Went to Hacienda Crossings Regal Cinema Imax to watch Ma today. I was told that they can not let me in with my sleeping 6month old because it is a R rated movie. The theater do not allow anyone under 7 into a R rated film. Sooooo a sleeping baby that will not pay any attention to the movie and that will stay asleep as long as he is on me can t go inside but a 7 year old can watch the movie??? Do better and be smarter.

So the actual movie was alright but the prices wer...

So the actual movie was alright but the prices were way to much, I go to AMC very often and I never paid that much for food and snacks, or even the ticket of the actual movie,
the seats weren't the most comfortable but they aren't the worst I suppose

Food: Sadly, concessions is beyond slow. As much a...

Food: Sadly, concessions is beyond slow. As much as I would love to support the theater's concessions, I often find myself skipping a snack if the line has more than 2 or 3 people in line. Also, why bother having hot food on the menu if they don't have the ovens ready to go in the morning? Lol.
Bag checks and not being able to bring outside food and drinks is understadable, but in order to avoid people bringing their own stuff, the staff needs to be much more efficient.
The theater and restrooms are almost always clean on the days I go. I typically go during the morning so it might be different mid-day or at night.
I've been coming here for just about 14 years. I love the IMAX experience and watching movies here, but there's always room for improvement.

Yes, it plays essentially every movie, so excellen...

Yes, it plays essentially every movie, so excellent in that regard. Here are the reasons for taking off 2 stars. Went there on Memorial Day afternoon - over 30 minutes in line for popcorn. They have like 20 cash registers and only 4 people working. You can't purchase tickets at the self-serve kiosk with Costco vouchers so you have to wait in the ticket line. Other than weekend nights there are usually only 1 or maybe 2 people working the ticket line and it can get long also. The theater rooms are different. Some have more leg room than the other (especially back row) - I don't go enough to know specifically which theater rooms are better than the others.

Nice theater with quite a lot of screens. They hav...

Nice theater with quite a lot of screens. They have 1 IMAX rpx screen for a premuim experience. There are quite a lot of places to eat around the theater and there is plenty parking around the theater but can be challenging during weekend evenings.

Concession lines are the slowest ever! They need ...

Concession lines are the slowest ever! They need to redesign their concession stands to make it more self serve to save time. They have lost our money several time due to the long lines to get food.

Location is a big advantage

Location is a big advantage
Friendly staff
Could improve on the cleanliness.
Not having an online option to reserve seats online is a big -ve
Also, no Cinemark movie club equivalent options with regal cinemas
Can t use kiosks if using tickets purchased at AAA/ Costco

I love coming to this theatre. Really Clean always...

I love coming to this theatre. Really Clean always inspite of people dropping food all over grrrr (I carry a spare bag to put away all my trash LOLLL) and the staff right from when you buy seats to the end when you walk out are all soooooo nice. I just love the vibe of this place. Been coming here for years now.

IMAX theater aside, Livermore Cinemas is better in...

IMAX theater aside, Livermore Cinemas is better in every way, shape and form. Regal's prices are way higher, the food is worse, there's no beer or wine, the place is dirtier, and every seat isn't reclining leather.

No place in the bay area like the Hacienda Crossin...

No place in the bay area like the Hacienda Crossings in Dublin. A juicy burger at Fudds and finding dory on the big screen with a mountain of buttery popcorn. Can't move now but a great day out with my shorty...

You do have the option of purchasing your tickets ...

You do have the option of purchasing your tickets from a person or a ticket kiosk.
The concessions leave a lot to be desired. Once you've purchased your snacks, you have to shove your way out from the people waiting to purchase theirs. Lots of overcrowding. It's the same with the different wings of the theater - once you've watched your film, you have to fight the bottleneck of people trying to come in, or you can go underneath the ropes, like I did.
The bathrooms were so-so. One stall had no seat covers in the middle of the day. One sink had no soap. It seems all the staff was stuck behind the counter getting the million people their popcorn.
Ill not be going back. They only get two stars for the decent seating.

I saw DUNKIRK today. Love the IMAX movie. LOUD, ...

I saw DUNKIRK today. Love the IMAX movie. LOUD, yes. But I love "feeling" the sound effects.BUT, here is the reason for the 3 stars. The seats are AWFUL. They are in serious need of re-upholstering. As a result, if felt OLD.

Hate to say it but getting a little tired... as fa...

Hate to say it but getting a little tired... as far as I know this theater really hasn t done any major upgrades since adding the iMax. We always go to Livermore or even up to Blackhawk for some leather recliner action.

Despite being crowded for the weekend, the folks a...

Despite being crowded for the weekend, the folks at the theater were friendly, helpful and warm. Loved the quality of the IMAX screen - an immersive experience. Popcorn and drinks are on the expensive side. Be prepared for a wait to get a car park over the busy periods!

Screen-X is a joke and a waste of money.

Screen-X is a joke and a waste of money.

First there aren't "3 screens" to immerse you, theres the one normal screen and then the two walls of the theatre that are projected on to. This means that:

1)The two side screens are noticeably darker than the main screen which is distracting.

2)There are huge black bezels between the three "Screens" which is terrible.

3)There are obnoxious Exit signs, AC controls, stairwells, and doors throughout the side screens which is so bad it's hard to imagine how this got approved in the first place.

4)The effect turns off and on through the film which is frustrating as it switches back and forth.

TL;DR The immersion is a joke, don't waste your money, Screen-X is not ready for prime time. Stick to Imax, this theatre is actually one of the best Imax theaters in the Bay.