Shinjiru Reviews

Excellent service and after service! Appreciate they support team prompt reply

Have been experienced with Shinjiru for more than 5 years with quick and great responds to solve my server technical issues. Will definitely continue with Shinjiru for my new setup company.

Good Value for money, reliable service and fast response

Amazing respond in short amount time.. thank you Shinjiru.

Excellent customer service, my migration from old web hosting to Shinjiru went super smoothly with their assistance for my lack of knowledge in IT. The reply was prompt and they answer my question tirelessly. 5/5 will recommend Shinjiru to others

I recently purchased the VPS service and am really happy with the support given. I had purchased the 100Gb package but had faced problems with restoring my backup as the required size for restoration exceeded 100Gb but support was helpful enough to extend my storage temporarily for me to extract my backup without hesitation. Thank you for the great service and support.

Shinjiru Support Team quick respond to my seeking assistance. I'd like to compliment Shinjiru Support Team for a job well-done. Keep up the good support service.

When I can't operate the system, they are very patient to help me, Good service and respond

As an enterpreneur, I choose business hosting for my website. Most of the time their respond is very fast and friendly. The technical staffs are professional, quick, helpful, patience & knowledgeable. I enjoy very much their service. Absolutely will recommend their service with others.

Very reliable and cost-effective hosting n domain service provider. Their customer support team very helpful, skillful, fast response and friendly.

This web hosting company is awesome!!!!!!!!!!!! I was handle by aina and she is supportive.

amazing team, thats why i move my server from Godaddy to Shinjiru., just because of the amazing customer support,

Been using Shinjiru since 2015 and the services provided by them are excellent and best value for money! What impressed me the most is their customer support team at Telegram. They are always there whenever I need their helps. You guys are superb! Thank you!

Great experience with Shinjiru Web Hosting. They are very helpful and reliable in solving my website issue.

Everything's are
great!

Great support team as easy to communicate them through telegram. Fast response when troubleshooting a problem.

Fast responsive service, not just solve issue, pro-actively provide suggestion too.

Great support given by Shinjiru Hosting, fast & efficient service with good advise provided.

Extremely fast response from technical team to solve issues regarding on web and email hosting.

Telegram web support - very good idea to have this web telegram for technical support purposes.

My experience with Shinjiru has been exceptionally pleasing. From sales (Ding) to the support team in Telegram has allowed me to setup my domain and email seamlessly. My account being a small account still gain professional and attentive response from Shinjiru and I truly appreciate it.

Thank you Team Shinjiru

Fast response on requests and they hold useful classes.

Although it didn't allow me to change my NS record manually, but a minute chat with the support got it updated in record time - under 10 mins. never had this fast support from other provider before.

I migrated to this hosting from another local host that was truly horrible. Shinjiru has quick response time with knowledgeable staff and goes above and beyond to get my website functioning. Thank you Shinjiru

Excellent client support and services. Will continue the business with them. Good work .

Shinjiru have the best customer care support and awesome service. Especially Aina she helped me a lot.

I am so in love with their services. Highly recommended to everyone who's opting for a reliable service provider

Fast services and good feedback. Reliable web hosting in Malaysia.

Using their Shared Hosting service for about 2 years now. Purchased 1 hosting service and shortly witin 2 years we've increase it to 3 hosting services.

So far everything is great, price and service.

If there is anything that I can ask or request for their Shared Hosting; The limitations on File Usage inode (different from disk usage limit ) can certainly be increased as other Shared Hosting are not that strict on File Usage inode.

Cheers!

Super fast response, and great SEO opportunities using Shinjiru's hosting.

Very helpfull, settle my issue in a blink. Good job guys!

I am using Shinjiru hosting services since 2018.it always give me the good support . I am facing a technical problem yesterday and chat with the support via Telegram. The support team is very helpful and quick response.I recommend your company use Shinjiru services

Before this, I have used various hosting service providers. Some are ok and some are bad service. As a person who uses a website for business, you definitely need a smooth and best service.

As a result of research and recommendations from friends, I use Business Class Hosting. It turns out to be worth it!

At one point, the traffic on my website skyrocketed and caused a slight slowdown. However, the advice and guidance from the support is quite the best. They reply to my message even at 1 am and 3 am.

Thank you very much. Now I have also recorded two of my friends and Shinjiru promo for website use.

Best!

Great service and great customer service, I remember one staff named Tasya who used to manning the clients' complaints and what I can say is, the explanation given about the service and details about the product is generally satisfying! The price is reasonable and affordable for new entrepreneurs. Besides, Shinjiru has been handling the company's server needs and what can we say, we give the expert their own thumbs up with their excellent service!

Excellent services and good customer support. Telegram is an interesting medium to communicate with the support team. I like it.

Great sharing session on cloud products and potential

Probably the best hosting in Malaysia so far. Good and reliable speed with support!

The person attending the Telegram support today is very helpful.

Dear Siti, I wanted to message you personally to say Thank You for helping me out the other day. After 4 months of frustration and not getting any resolution earlier, I want to express our gratitude to you for helping out. May you be bless always! Kind Regards, from all of at Domaine Architects Sdn Bhd.

All the product offered are affordable and reliable. The team are very helpful.

Good support but sometimes feel so tired to explain again and again when having a long technical issue coz of telegram operator/person changed.

They use Telegram. Enough said. No longer opening a ticket what so ever using emails. What more can I say ?

Signed up for Shinjiru hosting and had some trouble with the login. So I contacted the Telegram live support and the issue was resolved within 5 minutes.

There was no waiting time at all. Really impressed by this!

They have the best customer service at any time. Usually i do work at night and if hv problem they will still reply. The price is not that expensive compared to others. Reallu worth it.

Awesome. Support is there when you need and very responsive!

The support has been so helpful and informative. Been using their services since 2017 and counting. I hope they can come up with a lots of promotion and being consistent with it. Keep up the good work !

Great Hosting Service for Domains. Decently priced and quick repnsonsive support service. You can trust them with handling and securing your domain services.

It's been 3 years since I subscribed a mailblasting service from Shinjiru, knowing the price can be reasonable. For only RM600, I can blast my marketing, product and any information emails to my customers and many as 20,000 emails! For a small business, I think I made a very good descision and it does helps me reaching my customer and my potential customer! It is a good solution for blasting marketing or newsfeed emails plus, it's safe and reliable. With Shinjiru's Mailblasting service, I can send my products information in just one go!

great support from technical staff (network / server). Willing to tolerate with humanity sense. This kind of staff will be great asset to the company forever !!

Customer support just fixed my issue when I struggling on how to solve it. They understand my question and situation even though I don't know how to describe it. Keep it up!

Support technical is very fast responds . Very good hosting company.

Join the training in Shinjiru, such a great training session with most welcoming staff.. Great service and great customer service... Surely will continue with Shinjiru..

excellent and professional customer service. Always helpful and will to solve my problem!

Very cool service and fast response... graet for value too!

If you really looking into good hosting, do NOT host with shinjiru. WORST EXPERIENCE.

It is within good reasons shijiru is in top 10 list when you google best web hosting malaysia. I recall vividly the improvements they had for billing and support system is what keep me as customer for some 10years. I believe telegram chat is very good addition for quick support. All the best.

These guys are by far the best team! Their support is punctual and very attentive! Highly recommended!

TQ Very much Shijiru team For solve My website Issues

Thanks to Hidayah for helping to sort out all the problem to setup sub-domain email account, which is different from my main domain account/server. i wanted to establish this to test out my apps hosted in this VPS, getting this done helps me a lot.
Thumbs Up to Shinjiru!

v.good and fast service. They even resolve it without my further explanation... well done!

After taking over a developer from the client, I mainly dealt with them on support and domain transfer issues. I am impressed with their team's quick responses and the help they gave helped me resolve my issues quickly. It is rare to have providers that provide good after sales service, and Shinjiru is one of it.

Was having problem with the domain at the middle of the night so I decided to text their telegram chat. Little that I know, they replied to me instantly! Life saver! Thanks guys!

Planning to migrate my site to this hosting and being told to hold for next update from the sales person. After a day, nothing happens.

Despite a serious hardware problem about two weeks ago it has been a "hardware" learning curve for me with Shinjiru staff. I now better understand how your ticketing system works. I thank the CEO to call me personally to address the issue and how we can move forward. As a customer of 15 years, I look forward to working with Shinjiru at a higher level of cooperation in the future - as my business expands. Thank you for your continued excellent support.

The customer service really help us a lot in solving our problem with our mail. Thank you so much admin for being so responsive and your support!

Wow, I have a Shared-Hosting and VPS with Shinjiru. 100% uptime and
quality of technical team hands on with the issues.
I will recommend Shinjiru rather than other hosting provider in Malaysia.

I'm not a technical person. Because of that I really need assistance from their support team to develop my site. I am thankful for the support given by the tech team of shinjiru. They are always ready and very
patient even towards my "noob" questions. And the most importantly, they help solve whatever problems I encounter quickly. Thank you very much for the help.

Almost 5 years use their service. I really happy to host my website with them. Friendly support, affordable price and the most important is they always care about their customer issue. No wonder shinjiru has been in this business more than 20 years. Great job!

Thank you Shinjiru, quick responsive to solve our problem.

Out of the Box approach to shared hosting and services. Cool stuff from a dynamic and multi talented team.

5 star service. Technical team is very responsive on handling the issue. Highly recommended to get your domain and hosting server for your business websites need

Very fast group support.

Respond very well.

Help me 24/7. 5am? 3am? no worries. Shinjiru will always ready to help you.

Recommended!

Thank you for your good service!
So far so good. I use their service for 2 years. Their plans are not so expensive and the customer service is doing a good job.

best customer service ever ,thanks Shinjiru for the swift response and solution via telegram!

Great customer support, Aina was very helpful. Thank you Shinjiru!!! Godspeed!!!!