Shinjiru Reviews

Their telegram support is 1st class! friendly and professional . most importantly, they are very responsive and results oriented!

Thanks for all the Shinjiru Teams, you all give fast response on technical support and patiently guide their customer. You guys deserve this 5 stars, will recommend to the others....

Shinjiru have the best customer support team. Any inquiry can be handle within the hour.

very helping. i had problem to login vps through mobile phone and technical support was helping until i'm able to login. recommended

This is my first time being here, great services & support team.

great hosting company, use for multiple clients and always fast with the support

Excellent customer service. Jenny stayed with me until the matter was sorted out. In fact due to some technical difficulties Jenny arranged for the entire process to be completed manually at their end.

Very good staff..easy to communicate and understanding our problem.Keep it..tqvm

Fast response, our issues were solved quickly. Good performance, we have used a number of other hosts , but Shinjiru blew us away with speed and reliability. Recommended for all.

I couldn't be happier to say this is the most responsive web hosting company I ever engaged and the best experience I ever got, after prior experience 2 web hosting companies

A great service with fast response on customer's problems and difficulties from backend side and also a very friendly environment on shinjiru site

Good job Shinjiru! They have friendly and helpful customer care. Instant responses for all inquiries i have. I wouldn't think twice about referring them to friends or colleagues in the future.

I have subscribed to their service for a very long time. So far the support is all ok and fast. Keep it up.

Fast response and provide good service in resolving technical issue. GREAT !

Didn't expect that their customer service is superb! They will respond very quick even at the middle of the night.

Extremely excited for more and more In Shinjiru ! Definitely it's a great platform to gain more learning and a greatest ladder to uplift our carrier.

Where else if not shinjiru who is ... awesome ... the best hosting provider ever .. thank you

actually i do not know to describe my feeling.. i am not it savvy person but i insist to create my own website with wordpress.. so i found shinjiru.. what i can say is just one thing.. SHINJIRU have the best sales person in the world - Aina.. i communicate with her.. she assist me from the beginning and so friendly.. as i say, i am not It savvy person so i face some technical issue.. at that time i start to frustrated.. but when i talk with Aina, she assist me and solve my problem.. i do not know to say thanks to her.. i just can say 1 thing.. if Aina stay with Shinjiru, its not impossible for shinjiru be a Unicorn company.. i am do not hesitate to introduce shinjiru to you and all my friends coz i know Aina can handle them nicely.. thank Aina and thanks to shinjiru team.. wish u all the best in business.. keep it up

Thank you for the excellent service, good and fast responsive!! I love it!! keep it up.

Best hosting provider for webhosting, email, cloud hosting, vps

our company does not have IT person in charge, so when there is problem, I would straight get help or advice from Shinjiru, they would reply asap even explain if i needed any explanation.

Good service. I had some confusion on the package, and accidentally make purchase. They when all the way to help me refund for my mistake. 5 star for Shinjiru!

The best customer service I ever experienced! Really helpful and always there when needed. Recommended if you are looking for a good website hosting and good customer service. Keep it up guys!

Easy and reasonble pricing, suitable for end user and coorporate customer

Been using their service for more than 10 years. Very good support and technical team.

Provide fast response to my SOS :) Problems resolved on the day itself.
Thank you and kudos to the technical team!
BEE

Nice Service and Fast Respond from Shinjiru Customer Service. More important is kind heart to help me fix the problem.

I subscribed to the services and within 2 days got my account terminated. Its a hassle as they use MOLpay instead of DuitNow.

Excellent product. Helpful staff. After sale services also offered.

In the technology world now, every Hosting company are very competitive, we are talking about the technology, prices, and services. We can get a very good deal easily when you search on Google, regardless a local company or an international company, they have a similar pricing. After all we are looking for a good support team which can calm your mind especially for IT company, if they cannot be found when you are in the middle of fire, I will guarantee switch the hosting company right away!

I came from an overseas hosting company which providing me a very satisfying support, no matter what time i send in a support ticket, they will return to me in 2 minutes, a human reply we are talking about. They will try their best to solve it or let me know how much time they need to get things done!

This is my first time with Shinjiru, I personally experience such a good customer relation management team! Maria Kanakrieh, I appreciate for what you have did and great explanation to me, because of you i choose to stay with Shinjiru, You've listened to my questions and really get things done right away, no empty talking! And now I am happy with the new dedicated server, great price and value! Never forgot to mention the support team!

At last, I like to say thank you to Shinjiru team, you guys rock!

I am Shinjiru appointed Microsoft Excel Trainer for their 3 amazing staffs on 19 Apr 2019. From the training, I get to understand why most of their staff are very loyal to Shinjiru because they love their boss, and their boss treat them well. And the fact that the boss willing to invest in their talent by sending to my Excel class says a lot about the culture of Shinjiru. Together we build a greater nation!

The help support was very responsive, professional and polite. I am very satisfied with the services.

Really good customer service, the person is very helpful, great at explaining answer. I would totally recommend Shinjiru Hosting to everyone.

Best supporting ,best and fast Respond from Shinjiru Customer Service. I think every day is better than yesterday in Shinjiru

Hey , Kindly give us information about attonbank.com which is UK based financial company recently closed their website and lots of people funded there Cr. of money and seems like they registered via shinjiru and showing some updating happens this month dated on 22July nor 28July . Can you please give us any information like contact or any personal info where we can contact them. It really helpful for us.

Shinjiru is encouraged to organise more session with resellers in order to understand our needs and requirements better.

Amazing service and quick responses from the CS support team.

got my email here, good service by shinjiru team for troubleshooting. price is reasonable.

Best and trusted hosting provider at reasonable price. Highly recommended.

Great experience with the staff during training. Great services and response.

I m with Shinjiru for almost 9 years, I'm using their hosting solutions for all my customers to handle their website and emails.

So far they provide great services.

Very professional, fast response and solve problem efficiency.

Very supportive team! Great working with shinjiru team.

Shinjiru's Telegram support was superb. All of my questions were answered promptly. I would highly recommend Shinjiru to everyone. Keep up the good work!

Staffs are friendly and nice, answering question effectively.

Had a great experience working with Shinjiru. Support team is very helpful.

very fast reply and helpful.. easy to understand too.

VPS Windows server is good. Competitive ccTLD pricing. Domain management could be improved.

Telegram is awesome. They really helpful when I ask them something. keep it up!

I have subscribe with their services, fast and quick response to fix problem even after working house. Very happy with their services

For me the technical team are doing a great job. shinjiru never let me down when dealing with them. Thumbs up guys!

Best service in web hosting. They are helpful and professional.

Excellent service Dedicated/VPS server from this providers, so far almost 4 month using Shinjiru, what can i say, server never down and never got any problem, great speed & low latency... fair price, very recommended to all who want to find a good Malaysia dedicated server or vps.

One of the best pricing in town and the service is the very good by the Reseller Manager, Cik. Rossha. Extremely happy and pleased with her ever helping service. Great job!!!

I use Shinjiru for my business website and I personally really satisfied with this web host provider.

1) As a customer, I need friendly consultation about the suitable hosting I should use. Their account manager really dedicated and patience when giving consultation to me and my partner.

2) When my website have some issue, I can get back to them for technical support. What I can say is they act fast and responsive when they assist me overcome the issue.

very good customer service!! Keep up the good work!

All good. Spend sometimes working with their support. Just the fact that they have support team in Telegram already gives them 5 stars.

DO Not choose this company.
email hosting service: system broke down a few times with no explanation. Locked our company emails without notice. Checked with them and they said they did it because we sent spam email which is certainly NOT true. so disappointed with their service. Called their customer service once, the person on the phone was giggling with other colleagues while attending to me.
Now i can't even log in to my company email , have to send another ticket. Only choose them if you like sending customer service tickets.

Far cry as compared to foreign hosting companies,,lots more needs to be refined

Support tickets were attended by sub par support staff EXCEPT 2 shining stars - lady called Aina and another bloke from technical department(forgot his name) These 2 GREAT people deserves special mention for their great knowledge, helpfulness, promptness and patience to help whenever or whatever issues arise...Can't say the same for the other handful of support staff who have attended to my issues

The 5 stars are specially ONLY for having Aina and the other bloke in the company without which....enough said

Hosting credit card stealing site (posing as Netflix) -- tried to reach out to them via the email address on their website and it was bounced back as "Blocked".
I guess they'd rather hear from Netflix's lawyers.

Just signed up the VPS package via Shinjiru Technology SB with a special promotion and not only that, their speedy responsive is highly appreciated..

thank you very much for solving my query. Hats of to the dedicated tech and they are very resourceful. I would recommend service from Shinjiru.

Another round of applause to the technical department without giving up hope helping me to solved my problem that I am facing.

Farah has been most supportive and assisted me so much in my queries from registering for a domain and website, until getting the website up and running.

Great experience from Shinjiru compare to the other providers. Great team and great support from Shinjiru. Awesome work guys!

Hosting Not reliable , not even secure .

My clients mail get hack ,they said is my clients computer kena virus, ok fine, if like what they said, how come web mail host at shinjiru kena hack, but other website webmail(same client) host at the other company still safe. they never fix it and said is my client computer issue.
they sent mail and reply cancel in 24 hours, my contract end in nov.

The teams are very helpful dan fast-responding. Good services that Shinjiru provided.

WORSE support ever. Call in & ask to submit ticket. After submit ticket & call, the support say cannot let IT Support talk to me, only can wait for IT Support reply my email. So the phone Support just to pick up call & ask you to wait email reply? And guess what, email reply misunderstand my email & pass me to Sales. Well done, Shinjiru is expert in ruin their client's life perfectly.

Really glad that we have a professional technical crew provide a reliable assistance. Very happy.

Fast respond on inquiry and good support team on solving technical issue. High recommend service provider. Thanks

Very responsive on Telegram and straightforward in dealing with issues. No hassles on picking up the pace.

The support both on Facebook and Telegram was incredible. They really do their best to help you even if it's beyond their scope. The Facebook support agent was especially great as he/she followed-up with me even after a day to make sure I got the help I needed. 5 stars service!

Awesome support team, thank you very much! Fixed and answered all the questions that I had as a newbie in domain/website hosting. Their website is intuitive and easy to navigate. Highly recommended to use their services if you are in the IT sector.

Provides good product at competitive prices and most of all good customer service. Had some issues and Hidayah was able to resolve it quickly. It was on a Sunday too!

Best hosting provider in Malaysia. Excellent support on Telegram. Thank you for assisting me serup my website.

I get some server overload issue. Thanks to CTO Shaun and System Consultant Adam to help me solve the issues and the server upgrade. Great job