so called Hi-Tec make the thing very complicated, super user unfriendly to cross board agent, need long time to install and learn how to use, stupid barrier for a easy showing with traditional lock box! Hate it!!!!
As an agent I love using SentriLock. I am leaving this review based on the customer service, which was amazing! It took me less then a minute to get in contact with someone (A real human lol) and they answered my question within seconds of our conversation. Thank you!
Thank you to Randall who literally walked me through the process of gaining a one day access code for one of my agents...I appreciated his thoroughness and kindness....even though some days I'm still challenged by the system, I appreciate the customer service I received!
Unreliable. IF the lockbox has not been updated with the most recent Firmware, they often will not re-lock once opened. A HUGE security risk!
Absolutely TERRIBLE customer service. Super rude staff. Terrible experience. A COMPANY WIDE staff training would seem to be in order as the treatment received from customer support was horrendous. BEWARE and AVOID.
Flawed Technology only gives showing instructions to agents and brokers WITHIN THAT BOARD. Agents from other boards have to get on hands and knees and beg listing agent for a 1 day code. Not Agent friendly.!
Great place to work, has their employees best interests at heart and inspires them to work hard to help their customer base. SentriLock has to have one of the most customer oriented call centers around. I've talked with, and been to other call centers, and none of them care about their customers as much as SentriLock does.
The product is reliable, and while there is always a chance that something goes bad, the vast majority of the product works like a charm and have elicited praise from many of their customers.
Sentrilock, LLC: The Industry Leader in Lockboxes and Real Estate Management Solutions
Sentrilock, LLC is a company that has been providing innovative lockbox and real estate management solutions for over two decades. As the industry leader in this field, Sentrilock has established itself as a trusted partner for real estate professionals across the United States.
At Sentrilock, we understand the importance of secure and convenient access management solutions for real estate agents. Our lockboxes are designed to provide maximum security while also being easy to use. With our state-of-the-art technology, agents can easily manage access to properties without having to worry about lost keys or unauthorized entry.
Our lockboxes are equipped with advanced features such as Bluetooth connectivity and GPS tracking. This allows agents to easily track who has accessed a property and when. Additionally, our lockboxes are built with durable materials that can withstand harsh weather conditions and attempted break-ins.
In addition to our lockbox solutions, Sentrilock also offers a range of other real estate management tools. Our software platform allows agents to manage their listings more efficiently by providing them with tools such as showing scheduling and feedback collection.
We also offer mobile apps that allow agents to access their listings on-the-go. With our mobile app, agents can easily view property details, schedule showings, collect feedback from clients and much more.
At Sentrilock, we pride ourselves on providing exceptional customer service. Our team of experts is always available to answer any questions or concerns that our clients may have. We understand that every client's needs are unique which is why we work closely with them to develop customized solutions tailored specifically for their business needs.
In conclusion, if you're looking for secure and convenient access management solutions for your real estate business then look no further than Sentrilock LLC! With over two decades of experience in this field coupled with cutting-edge technology at your disposal - you won't find a better partner than us!
sentrilock.com
